First and foremost, I have been using this CPA starting with George for over 10 years and now Christine does my taxes. Their process is seamless from appointment setup either Brenda to the communication via email, text , mail whichever you prefer. If I have questions on new tax laws I reach out. I moved to PA over 10 years ago and I am so satisfied with the customer service and the fact they stay current with software and technology, as well as, innovative to make the tax filing process smooth. The checklist "tax organizer" they provide is a great tool that provides structure for even a less organized individual. In terms of cost it's reasonable and competitive with other CPA companies. I plan on using this firm until I retire and after retirement. read more