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    Your Vacation Helper

    5.0 (6 reviews)
    Closed 7:00 am - 7:00 pm

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    5 years ago

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    3 years ago

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    Shannon M.

    Thank you so much. I loved helping with your trip!

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    3 years ago

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    Shannon M.

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    8 years ago

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    Excalibur Homes - Hole in wall due to rot

    Excalibur Homes

    1.4(245 reviews)
    16.7 km

    No ac for 2 days. Ended with my husband having to stay in the hospital for 2 days. Bathroom pipe…read moreleaks into garage. Light won't turn off (no one has shown us a switch around here at all). Ants coming thru outlets, floor register vents old and won't open or close so I have to replace. Door is broken. Yard wasn't cut. Outlet outside doesn't work. Water hose knob broken. So much ish within a 2 week span. This should be illegal.

    We do not rent from this company, but have had the absolute misery of living next to their tenants…read morefor about a year now. If you are a homeowner and care even SLIGHTLY about who might be living in your home, RUN FAR AWAY. In addition to bringing drugs and gun violence into our very quiet neighborhood of mostly elderly folks and families, they left the home looking like an absolute DUMP when they evicted said tenants, about 10 days ago. The evidence on Yelp alone speaks for itself, in addition to the fact that they have removed themselves from the BBB website, due to too many complaints. I mean, seriously. I have contacted code enforcement, so the city can handle the mess they left behind, but I highly suggest you look elsewhere for property management if you care about your investment in the long run. The pictures below are from the FIRST shooting we experienced in October (I had two of my windows shot out of our vehicle), and pictures of the home after. Let it be known that they never replaced the broken glass, so the home has been affected by the elements since then. The others are pictures of the home as of 7/20/2024, about 10 days after the eviction.

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    Excalibur Homes - It got up to 89° but I didn't even get a pic of that.

    It got up to 89° but I didn't even get a pic of that.

    Excalibur Homes
    Excalibur Homes - Look at the door! Unacceptable

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    Look at the door! Unacceptable

    North Georgia Boating Club

    North Georgia Boating Club

    3.4(5 reviews)
    3.9 km

    8 years after I posted my initial review someone wanted to comment underneath it saying that we did…read morenot let them know that a wedding was taking place when we rented the home. We absolutely did. I told them when I toured the property prior to making a deposit. and I paid an event fee.I still look back at my wedding day with anger, frustration, and tears because of the mistreatment and the rudeness that they displayed. You can make whatever excuse you want. But the home had cobwebs, lightbulbs out, TV not working, a toilet not working, etc. The grass was up to our knees and there were dead plants and flowers all over the property, which looked very different from when I toured the home. The people I interacted with were extremely disrespectful. Again, it's been eight years and I still have never gotten an apology. Never once got an apology for being told the day before my wedding that if I wasn't happy with the property, I could go somewhere else. Clearly there is no shame or regret for how this association treats people who spend their hard earned money to rent their properties. Thank you Faith for bringing my old review to my attention again so I can make sure to let everyone know not to go through your organization.

    Perfect little getaway! This cozy lake house had everything we needed for a relaxing vacation. The…read moreboat rental was a huge bonus - we spent our days exploring Lake Lanier and enjoying the beautiful scenery. The house was clean, comfortable and had stunning views. Our host was great to work with and made sure we had everything we needed. We can't wait to come back and do it all again!

    Invitation Homes

    Invitation Homes

    1.7(805 reviews)
    30.3 km

    Supervisor Technician (Charles) is phenomenal and very informative. I had a couple of maintenance…read morerequests during my move in orientation and he handled them immediately by resolving it himself. The home is equipped with additional features like a resident app to control door locks, HVAC, maintenance requests, rent payments; very convenient. The rent includes Water, Trash, Sewer & Spectrum. I scored my experience 3 stars bc I am spammed with a survey request for every single thing possible. The move in process was simple but overwhelming with so many texts and emails. It was impossible to keep up. The home was inspected for cleanliness prior to my move in but had drink/ food splatters on the baseboards and walls from previous tenants. The paint job was incredibly sloppy and unprofessional. It is obvious that they hire cheap/unlicensed contractors to clean and paint. ​

    DO NOT RENT!!! 738 Brighton Ln. Garland, TX 75043. You will be very disappointed. The home has…read morefoundation problems. The windows are so old, and the air seeps out every which way you can imagine. Winter months light bill maybe $150.00 due to poor house maintenance your light bill will be $600 in the summer months. The roof is falling, the fence is rotting and falling apart. There are cracks throughout the entire house. This leasing company is horrible. They take your money you can NEVER get a hold of anyone with authority. Every time you call you must speak to a call rep that barley speaks English. When it comes to repairs on the home, they send out 3rd party contractors to put bandages on major issues. Every single 3rd party contractor that came to the house stated that the leasing company "Invitation Homes," are cheap and my repairs are just that. The front bathroom is filled with mold. They take your money and the repairs are subpar at best. I have chosen to leave the home due to improper treatment as well as the decline of the home. They will just go in and paint and make it look pretty, only to scam another family to move into a home that has mold and foundation issues. They knew that the home has foundation issues and neglected the home as you can see where the walls are breaking apart with the mesh behind the paint. Again just proof of the subpar repairs. I would give this company no stars if I could as I feel like they are just a money hungry company and don't truly care about the tennants and the conditions they provide to live in. My story is just one of thousands of similar experiences: add-on fees, bogus charges levied against security deposits, poor living conditions, and no real recourse for renters. Even after losing a recent FTC class action lawsuit, this company continues its fraudulent practices, relying on renters being too busy or powerless to challenge them. Don't be fooled by their social media response- they'll "look into it" to save face on social media and then do nothing about it.

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    Invitation Homes
    Invitation Homes
    Invitation Homes

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    Your Vacation Helper - tours - Updated September 2026

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