1. You're Up! Watersports

0

Nantucket, MA

Cancel

Open app

Search

You're Up! Watersports

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

You're Up! Watersports Photos

You might also consider

Recommended Reviews - You're Up! Watersports

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Heather R.
23
159
100

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - You're Up! Watersports

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Dennis Parasail & Jet Ski

Dennis Parasail & Jet Ski

2.9
(51 reviews)
32.0 mi

As a post-cancer "me treat," I wanted to go jet-skiing and found Dennis Parasail & Jet Ski online…read more When I called for more info., the rep was very pleasant, answered my questions, and I booked a jet-ski for that afternoon (Wed., 8/18/21). An hour's rental isn't cheap; all told, with optional insurance and gratuity I was in it for about $250 for 1 hour. When you first arrive, you check in, sign a release, get fitted for a vest, then load into a van head to the marina for a brief dockside safety talk and instruction. Once on your machine, you putt-putt through the channel which is a nice, slow-speed chance to get acquainted with what will become your new best friend, then get turned loose in open waters and... OooooooMmmmmmGgggggg!! That was the fastest, most fun hour EVER!! Many thanks to the staff for an experience I'll never forget, and a special shout-out to Roger, the van driver, who was kind enough to get a picture of me on "my" Wave-runner. :-)

Your Dismissive and Inappropriate Response to Serious Safety Concerns…read more Your response to our extremely serious and well-documented safety concerns was not only inappropriate--it was dismissive, defensive, and deeply unprofessional. Let's begin with the most glaring issue: you told us someone would be in touch immediately--yet a week later, after multiple follow-up attempts, we've been ignored entirely. That alone speaks volumes about how seriously you actually take customer safety and communication. Had someone simply picked up the phone, responded to an email, or made a good-faith attempt to follow through on your own promise, this could have been resolved privately and constructively. But instead, we received a generic request for a Google review--not a personal reply. That alone is insulting. Now, regarding your response: "We have been in business for 22 years..." Longevity in business does not exempt you from accountability. It's not a shield from legitimate safety failures, nor is it a valid defense when a customer provides photo evidence of an unsecured carabiner mid-air on your ride. Saying "we've never had an incident" is meaningless when the situation I documented could have become one. Safety is not retroactive. "People cannot get out of the parachute unless they want to." This is a completely inappropriate, condescending, and dangerously dismissive statement. The issue here isn't whether someone wants to exit the harness--it's whether your equipment is secure enough to prevent accidental failure. My daughter's carabiner was visibly open and unsecured, something you can clearly see in the photos I sent that your company took. "You are making assumptions... we understand the equipment." I didn't make assumptions--I took photos. I didn't just say "I felt unsafe." I described, in detail, a chain of negligent actions, and backed them up with objective documentation. Your unwillingness to acknowledge this, coupled with a blanket statement that you "know better," is both arrogant and alarming. "You tipped the crew $20." This is perhaps the most bizarre and inappropriate point in your entire response. A gratuity, given under social pressure or out of politeness, has absolutely nothing to do with the safety concerns raised. Bringing that up is both irrelevant and in poor taste. The fact that your only real defense is to list credentials and dismiss my firsthand experience suggests a total unwillingness to engage in honest self-evaluation. That, more than anything, is what worries me most. I reached out to you privately, respectfully, and constructively. I provided detailed descriptions, documented evidence, and an opportunity to improve--not just for me, but for the safety of future customers. In return, I received a patronizing response, full of deflections, non-answers, and a complete refusal to accept that something serious happened on your watch. The safety of your passengers and the integrity of your operations depend on your ability to acknowledge and address issues--not on how many years you've been in business or how fast your staff can move.

Photos
Fun Bachelorette trip on our boat rental!
Fun Bachelorette trip on our boat rental!
Clip not closed
Clip not closed
All smiles before takeoff!

See all

All smiles before takeoff!
Water Wizz of Cape Cod

Water Wizz of Cape Cod

3.1
(103 reviews)
43.9 mi

This is a really nice place to go with family and friends, the mat slides are super fun and there's…read morenever a line and devils peak is super fun also no lines either sometimes but it's always short. The cabanas are also super nice to celebrate birthdays too.

I went here a while back, and while it wasn't terrible, the location felt incredibly random kind of…read morewedged between a parking lot and a store, which made the whole arrival experience a bit odd. It also took me about three hours to get there, so expectations were definitely higher going in. The first thing that stood out was how unorganized the entry process was. The line to get into the park was insanely long and honestly one of the most chaotic lines I've ever seen. That said, we still managed to get in at a reasonable time. Once inside, it was a mixed experience. The lazy river was extremely crowded, especially at the entrance, which made it hard to relax. On the plus side, the wave pool was actually really nice. The waves felt more realistic than most water parks, which I appreciated. Food prices were about what you'd expect, maybe a little on the higher side, but nothing outrageous for a water park. As for the slides, they felt a bit rough and slightly sketchy at times. I get that part of it is the thrill, but some rides, especially Devil's Peak, were pretty uncomfortable. I ended up with a few rub burns and scratches, which wasn't ideal. Overall, I did have fun because at the end of the day it is still a water park. But the park could really benefit from better organization and layout. It felt a bit all over the place, and with some improvements it could be a much better experience

Photos
Cabana posting and trash bag
Cabana posting and trash bag
Devils peak view from inside the cabana
Devils peak view from inside the cabana
Lazy river was anything but relaxing

See all

Lazy river was anything but relaxing
Blue Hills Ski Area

Blue Hills Ski Area

3.0
(63 reviews)
83.4 mi

Went to Blue Hills Ski Area as a last minute plan during our most recent trip to Boston. Looking at…read moreit from the outside, it looks like a little "starter" hill for snow sports, however, going down that hill is intense (for a non-experienced skier like myself at least!) the hill was steep! I fell a bunch... lol but still had a blast! The only interactions we had with any staff was then asking them our size of skis... and the girl working the lift was nice. Overall I'd say to go if you're looking for a few hours of fun on the slopes not too far from Boston!

I had grandkids visiting from Florida during their March school vacation this year, just dying to…read moresee snow. Naturally, it never snows for them when they visit. This year, we had a ton of snow late Feb and early March, and then lots of warm weather and sunshine before they got here. Being the demented grandma I am, I PAID to go where they make snow. We actually went snowtubing on the very last day of their season. The price was reasonable, if I don't consider how stupid it was to spend all that money for snow at the end of a NE winter. I think about $30 each for a six-pack of kids. I should have brought my rolling walker - the trek from the parking lot was not made for old wrecks like me. They had one tubing area open, with possibly 4 inches of snow and a few bare patches. That's it for my bellyaching. None of my issues were the fault of this property - just a ridiculous situation. Anyway, the staff was absolutely wonderful - friendly, responsive, helpful - just a lovely bunch of people. The kids, who never see any snow, were totally impressed with a patchy 4 inches and must have gone down that hill about 50 times each.They had a wonderful experience despite the circumstances. The facilities, including some food service, were quite nice, and I had to drag my gang away when they were closing. There is absolutely nothing they could have done here on this day to make it any more successful. I know that this seems like left-handed praise, but it isn't. I paid my money and asked for what amounted to a miracle on a warm spring day and got it, accompanied by great, friendly, fun service. The day was fabulous all around.

Photos
Justin, J J, Hannah, Doug, Hope and Alice prepare to cruise down Big Blue!
Justin, J J, Hannah, Doug, Hope and Alice prepare to cruise down Big Blue!
Crusaders Ski Team!
Crusaders Ski Team!
Lodge has ice cream

See all

Lodge has ice cream

You're Up! Watersports - boating - Updated July 2026

Loading...
Loading...
Loading...