I couldn't recommend this more. I booked the Fetch boat for a sunset cruise for my bachelorette…read moreparty. I had been really nervous about the weather, and Laura was kind, patient, responsive, and even worked with me on a back up plan incase it rained! Even though it was a little chilly on the boat, the boat was beautiful, they had blankets for us, and Vin (the captain) was the best. Perfect thing to do with a large group on ACK

Fantastic boat, fantastic time! We really enjoyed our sunset cruise with Capt. Vin. He brought us…read moreon a beautiful tour and was friendly and knowledgeable about the island. Definitely going again next year!!!!

While we did not get to go out due to a Small Craft Advisory, I'll say that we had no difficulty…read morewith the refund. This reduces the risk that weather imposes.

My family and I rented a very nice 19 foot boat from this business a few days ago and spent an…read moreabsolutely fantastic afternoon on the water exploring the harbor and the beaches nearby. It was a really special family afternoon and we could not have done it without this rental agency. Honestly before this summer I did not know that you could even rent a motor boat on Nantucket. Fortunately I walked by the stand and got the idea. The service was awesome. You sign up online and pick the boat you want. When we showed up they had upgraded me to a bigger better boat. Then after the first hour of the trip it was clear the engine wasn't working perfectly (but it was OK) and so I actually had the cell phone of Brandon, the guy who helped us at the dock, and he literally came out and swapped out another bigger and better boat for us! Talk about customer service! The boats are solid and sturdy but nothing fancy. Honestly people rent them every day so there's no way you could possibly get a fancy brand spanking new boat through a rental agency. But they are solid and they work and it's just a fantastic way to explore Nantucket Harbor and the surrounding beaches. Truly an amazing day and again the customer service by Brandon was absolutely 10 out of 10. He could not of been a more helpful guy.

Too many people onboard for the size of the boat. Too crowded to enjoy. Say they take up to 14…read more This cruise was 11. A $$$ making machine not customer friendly.

This is a MUST. It was an amazing experience. For only $50 per person, there's no reason not to do…read moreit. The boat is the perfect size. There is plenty of space for you to sit on the boat. The owner and his daughter are great. They're very nice and knowledgeable. It was wonderful to experience a sailing excursion at an affordable price. This was definitely one of our favorite activities. Would do again!

Really enjoyed our trip with Nantucket by Water! We were a Bachelorette Party group of 11 and took…read morethe cocktail cruise on the Minke boat. We did multiple loops of the harbor with John who pointed out interesting sites along the way and a seal in the water! They provided a Bluetooth speaker and cooler with ice for our BYOB, which was great. They were easy to schedule with and reassuring when the weather was touch and go. Really appreciate Rachel and John - we had a great time and I would definitely recommend for a fun group outing on the water!!

We had a great private harbor tour on the Waupum with captain Max! Max took our group to the most…read morepeaceful private beach and was a great host! We can't recommend Nantucket by Water enough!!

We waited 1.5 hours at the Washington St rental shack and no one came to rent us a kayak. I called…read morethe number on the sign 4 times and only got voicemail. Sign said open 9-5. The kayak bins and all were open and it was clear someone had opened the place and left. We were there late morning through early afternoon. We even swung back by at 230 in case the person had gone to lunch. Gotta be honest: My daughter and I were on the island for two days and we spent the second day explicitly to go kayaking. The weather was calm and dry. We wasted hours of our time at a business that couldn't be bothered to answer their phone or have a person on duty. I wish I could put zero stars. Don't bother to have a business if this is how you operate. I will spread the word that everyone I know on the island should steer clear. Atrocious.

Great place to rent a Kayak or paddleboard. Easy walk from…read moredowntown with a beach launch just out of the way of boat traffic. Nice staff. Great rental rates. Can't wait to go again!

Amazing option for affordable sailing on ACK. Our kids had a blast renting SUPs & kayaks on Jetty…read morebeach. So glad NCS exists! Thanks for a great experience!

From the owner: We have a lot of fun!read more

Gus is great!! We had the best time on a bachelorette trip to Martha's Vineyard. Highly recommend!read more

great experience! thanks for all your thoughtful planning. we really appreciated your efforts…read more super nice crew. they made us feel very comfortable

Despite its rating on Yelp, we had a great experience with Hy-Line…read more We were able to buy our tickets ahead and reserve parking online. Parking was easy, there was a quick shuttle to the boat. Loading luggage was even easier - they do it for you about ~20min in advance and you collect it when you exit on the other side. The ship was on time, fast, not too choppy - I really feel like we couldn't ask for more. We ended up swapping our return to an earlier time and they were able to accommodate and print out new tickets. Recommended as transportation to Nantucket from the cape!

Located in the Nantucket pier, it sells tickets on the high-speed ferry to the mainland (Hyannis)…read moreand also directly to Martha's Vineyard (Oak Bluffs). We were taking the midday ferry to Oak Bluffs ($42 per person), but got there a bit early, so hung around in the Air Conditioned benches until the ferry was ready to board. The boat was pretty empty, so I had the opportunity to stand outside at the stern while the ferry was going at top speed, and it was real enjoyable experience (the air conditioning fans are right there, so you feel the warm air from that on your left, the passing breeze on the right, and a bit of sea spray). The boat can really go, and will take you to Martha's Vineyard in about an hour (cuts the time in half vs taking the normal ferry). It has two levels of passenger seating, with snack bar with alcohol and washrooms in the lower level.

My family and I did a 2.5hrs afternoon inshore trip with Captain John and Steve and it was awesome…read more The boat had plenty of space for our family and they are truly experienced fishermen. They took us out past Brant Point and we caught Bluefish (2) and Bonito (2). Steve, the first mate, was especially great talking to my daughter/showing her how to fish and sharing Nantucket history and tips .

From the owner: Custom built sport fishing boat, well equipped with professional fishing tackle. Our charters…read moretarget Fluke, Bass, Bluefish, and Tuna. We can accommodate up to 6 passengers for hire.

We had a great experience with Steamship Authority from start to finish. Dock workers in both…read moreHyannis and Nantucket were very helpful and nice to work with. Shuttle drivers to and from the parking lot were very efficient. The parking lot attendant (from NY) was very cheerful and helpful.

If I could give their car ferry reservation system zero stars I would. Every year (for the last 30…read moreyears) I do everything as instructed; I am ready to get on the system the day, the hour, the summer reservations open. And every year for the last 5 years, when I finally get "my turn", I am only able to book a date 3 days after my trip is schedulled to start, and completely unable to book a return reservation within 2 weeks of when I end my stay on Nantucket. Abosulte crap.