Eve was great! She was helping two other people, me, and answering the phones. She kept an amazing…read moreattitude and professionalism the entire time. Every store wishes they had someone like Eve working. She knows her stuff, is kind and just lovely to work with. My new mattress is on its way and since I bought a box spring and mattress, they will haul away 2 items. And they will price match and do a free exchange for 4 months. Yep, I'm happy.

Was in search of a mattress in a certain price range and found it! Very knowledgeable staff, not…read morepushy, and great deal! Totally recommend this store. Also, delivery was great! They were there when they said they would be, removed old mattress and even helped put on new bed skirt before putting new mattress on bed......we couldn't be happier and have been sleeping wonderfully.

If I could leave more than 5 stars, I would. Greg was incredibly helpful throughout the process of…read moreselecting a waterbed. I love the quality of what I bought! Greg's set-up instructions were super clear. He followed the process all the way through ordering and shipping, making sure that I had everything I needed after delivery and was sleeping comfortably. Boy, am I. Best mattress I've ever owned and best customer service in any industry I've ever dealt with. Thank you, Cain's!!

I love this store! We bought a waterbed from them several years ago and it sprung a leak recently…read more They came over right away and spent over 3 hours fixing it and putting everything back together. I love this bed, it is like sleeping on a cloud! If you are in need of a bed, I highly recommend Cain's! They have great prices, outstanding customer service and they are just really good people! Give them a try, you won't be disappointed!

I did a long distance purchase for my sons house in a town near Alton Refrigeration , set up…read moredelivery etc with a rep there and everything was great. I've bought many things over the years and these folks are the best, bar none!!

Wow! I am surprised by the negative review. We have purchased several appliances and furniture from…read moreAlton Refrigeration and have never had a bad experience. The sales team is knowledgeable. The service staff is professional and well trained. I would highly recommend them

Great deals available! Not sure what took me so long to visit! Went in to window shop (I…read more failed at doing so). Everything at a discounted price. Good place to find nick nacks. They have anything from books, food, to carpets & appliances. Only received customer service at checkout. Will definitely be back.

Disorganized and messy. Things are just kind of randomly placed. The on in Florissant is the store…read moreI'm referring to.

We recently purchased two recliners from Kettle River. After only one night, we realized these were…read morenot comfortable for us. They were beautiful chairs and we did sit in them at the store, but kind of like a mattress, you have to sit on them for a bit. We returned to the store the next morning and met with the store manager, Tim. He was very pleasant and accommodating. He exchanged the chairs for us without a problem. Overall, from our salesperson, Rebecca, to Tim and even the delivery persons (didn't get their names), it was a very pleasant experience. I would definitely shop there again and refer people to them. I don't know why it says I'm in CA, that wouldn't make sense. I'm located in IL.

Just bought a leather sectional here. Great labor day sale. We found the exact same couch for…read morethousands of dollars less than Mueller Furniture in Fairview Heights! Quick delivery

if I could leave a 0 star I would. I purchased $6478.45 worth of furniture including the 5 year…read morewarranty. Called prior to my warranty expiring to use, and was told the company did not have anything on file for me. Since then, my warranty has expired, leaving me with store credit. I have called dozens of times, speaking with different people each time who create cases regarding me wanting my $699.99 back in full due to them not honoring the warranty I purchased. They have essentially stole $700 from me and have given me the run around, told me I would be contacted, and it's all been lies from Ashley. They are now saying since it the warranty had expired, there is nothing they will/can do and in store credit is the only option I have. Do not buy the warranty from this company, total scam.

Worst experience with a furniture store ever! sales Associate entered wrong table on my order…read more Manager double checked the order and approved it even though it was wrong. So of course wrong table gets delivered and isn't usable with the counter height stools ordered because the table is too short. so am told the table that was ordered is discontinued and only one available is floor model which is scratched on the top. Gets worse this store insists the only way they will swap out the wrong table for the scratched floor model is if I return the new stools and take the floor model stools. this is rediculous, wants me to give up new stools for basically used ones all On their mistake not mine. I call corporate they just pass it back to the store manager. BTW store manager gives me the runaround and doesn't make decisions has to pass this off to his boss who offers the same thing take it or leave it. Store manager also gave me a number to call after I already explained I called customer service at corporate and had a case created. Did this just to give me the runaround around . BTW the sales person that sold this set to me was in the store when I went back in about the wrong item being delivered. All she did was give us a phone number to call . Terrible customer service. this is still not resolved reasonably. I mean really we agreed to take a damaged table from the floor on their error but there is no way we should even be asked to return perfectly good stools that were the correct items for floor models. You know That is just not the correct way to treat your customers. do yourself a favor and shop elsewhere. I know we will never shop in this store ever again nor any other Ashley Furniture Store.