It's hard to put into words how wonderful our experience was with David at MetalArc. We had…read morecompleted a beautiful high end kitchen remodel and the crowning jewel was to be the metal and glass cabinet doors that our architect had drawn in. However, the company she had used in the past wouldn't call me back. I found MetalArc using Google. And I'm beyond happy I did. First, their commitment to their craft is top notch. They will work diligently to get the project right. The level of refinement that we were looking for with these doors was not a hurdle they shied away from but rather they accepted the challenge and worked side by side with me to get it exactly right. The finished product is stunning, we couldn't be happier. Second, David's level of communication is a rarity. He is such a well spoken, clear and eloquent communicator. It is a lost art in today's day and age. I was impressed time and time again with his clarity and thoughtfulness in every conversation and email. This was truly a "project" that required communication and collaboration and he impressed me time and time again. Third, he is a good man whose primary goal was not only meeting but exceeding expectations. On top of being an expert in his craft, he has mastered being a good person. I can't say enough good things about him (and his brother, Joseph!). Thank you we will continue to sing your praises.

I worked with MetalArc on a highly custom and challenging stair railing. I asked them to translate…read morea sprial staircase design to my linear, right-angle staircase. Most railing companies said that they couldn't do it. MetalArc was one of the few willing to accept the challenge and the unknowns that came with it. They worked hard to understand my vision and priorities. I am very particular in what I want and don't want. They respected that and were not put off by it. They are very, very kind people. The project gave them challenges beyond their expectations, but they were patient and stuck with it each time. I am thrilled with the final result. On my end, there were a few challenges as well. I had to be extremely patient with the schedule. The project was bid at a flat rate, however, they increased it when they had a better understanding of the project. This was after I was already committed and had made a large deposit. I was frustrated by that because I thought the project was clear from the beginning since I had a picture of what I wanted to replicate. The payment installments were confusing and, as things took longer, they added new installments. I had to be firm that the final installment would be paid when the project was done. They had a few employees turnover which directly impacted my project. All but one did great work; but the one caused some major hiccups as did the transitions in general. We finished the project as a team. The results are beautiful. We are on good terms. We are planning to work together again, thankfully on a much more straightforward project!