Great selection and well-maintained store. I have found the staff to be uniformly helpful and…read moreaccommodating. I have become a "regular" there ... either shopping or returning (or both). It's my go-to store!

You never know what someone is going through,if you're going to be in customer service learn how to…read morespeak to people.i walk in to do a return and the registrar near the door was where I was,last Saturday my mom came and did a return and they looked up by using her card going month to month.i walk in today and all of a sudden this policy just changed..the other lady over heard and was just being nasty in her tone of voice...omg what do you know the women found my purchase...after all that bitch well now you lost a customer have a nice Friday

Rude and not attentive to a new customer. When I walked in, they asked if I had an appointment. I…read moresaid I got a call that my dress was in and to just come in. There were two saleswomen and another younger customer with her mother. I did not get help putting my dress on or off, after it was altered. Have no idea why the seamstress was not available to see how it fits. As it was, there was a glitch in the alteration with the strap, I only found out the evening I was wearing it. There are others stores that have the same merchandise, but they also have proper etiquette dealing with customers.

I have been going to Rhona's for years. There is no one like Rhona! She has amazing taste and knows…read moreher clothing and every style there is. I love their clothes! You can't find them in any stores and the quality of her clothing is perfect. This is a first class store and I highly recommend it! Clothing can be fitted perfectly to your size also. A+

Great little shop off Route 9 in Marlboro NJ. Very organized shop. Everything is sorted out by…read moredesigner. They carry Byron Lars, Free people and Tahari at the fraction of the department store prices. They also have purses and jewelry. Great selection of coats and fall sweaters too. I just wish they would accept credit cards. They will only take cash or debit cards for purchases. I like using my credit card for perks. Also, I would like to suggest that they make their dressing rooms more private. I don't like changing in front of strangers. I'd prefer more privacy.

The clothes look good on the rack but they are all cheaply made with polyester and acrylic,…read moreimported products. Too uncomfortable to wear. Eek

My wife loves this place so getting her a Mother's Day or birthday gift is always made easy. Both…read moreof the women who own the place are super friendly and they cordially take care of me when I come in to get my wife a gift. The store is not huge but they always seem to have unique pieces that my wife likes and cannot find in other stores. Great to have a local "go to" for these types of occasions.

This place was packed. Lots of appointments going on at the same time. It's pretty and bright…read moreinside. I think their dresses are on a higher price point than some of the other salon we have been too. The attendant tried to stay within our budget. Sadly we didn't say yes to the dress this day.

I had a very disappointing experience at Castle Couture. As a mother shopping for a dress for my…read moredaughter's prom at a Muslim school, I explained that the dress she tried on was too revealing for the school's standards. Rather than listening respectfully, the CEO, Maurice Payani, responded dismissively when I mentioned that the school follows guidance from an imam. I was told that my concerns didn't matter and that I didn't understand what was being said to me. The interaction felt extremely disrespectful and confrontational. Instead of trying to understand the cultural and religious context I explained, the conversation became tense and uncomfortable. As a customer, I expect to be treated with respect--especially when discussing modesty standards for a religious school event. Unfortunately, that was not my experience here. I left feeling unheard and disrespected. Because of this experience, I will not be returning and cannot recommend this store to families who expect respectful customer service and sensitivity to religious or cultural concerns.

Love this place , amazing customer service! Friendly people. Always smiling , constantly asking…read morewould you like some water or tea or coffee ! Always feels great to be here! Clothing are just one of a kind ! Very reasonable prices!

I've been shopping at In the Treetop Boutique for years now. Leeat, the owner, is 100% focused on…read morecustomer service & satisfaction. Her staff is always friendly, helpful, and honest. She carries beautiful apparel and accessories at a great price point. I love the option to shop online thru social media with the ability to save a few dollars by liking and sharing the item. Leeat is extremely prompt when it comes to returning messages. I love supporting small businesses and I especially enjoy shopping at In The Treetop Boutique.

- for starters their phone etiquette is awful - just to…read moretry n make an appointment- - than to actually go in after your appt the girl they assigned my daughter wasn't even paying attention to what she wanted ... It's been 7 yrs since we stepped foot into Lola's - such a wonderful experience 7 yrs prior so we figured we would go back - n just found out it's a new owner - no wonder why .. my daughter found her dress elsewhere n 50$ more but so worth it over the awful experience we had ...

I wish I had read the reviews before we ordered FIVE dresses for our event, but I listened to…read moreeveryone in my town and took my 3 kids to get their dresses there for my daughter's bat mitzvah. Joyce was wonderful to shop with, but as soon as they have your money Melanie (the owner's) mask comes off and she shows that she just doesn't care. 3 of the 5 pieces we ordered came in in about 6 weeks. I didn't get them because l was waiting for the bat mitzvah girl's reception dress. Fast forward another 5 months and several calls and emails and it never came in. I finally told her the last day I could make the trip down there and that if our dress wasn't in I was expecting my money back. Instead of just owning that something was messed up, she attempted to gaslight me. She brought out the same style dress in a MUCH smaller size that was fraying inside and had no tags and told me it was the Jovani had sent. When I pointed out there were no tags she actually said "Well they wouldn't send it with the tags." I held up the tags on our new dresses that were there and said "really? they did for these!" She would not even entertain the idea that this wasn't my daughter's dress until my daughter tried it on. So she made a 13 year old girl put on the wrong size of a dress that she had been so excited for, ruining the entire experience. My daughter didn't want to upset her or cause a scene so said she would try it on, even when I told her she didn't have to. Surprising no one, it didn't fit. Melanie then tried to gaslight us again by saying "Oh no! They must have sent the wrong size!" She offered to have it overnighted to my house "at no cost to you, of course!" I replied "How can they even do that when we've been waiting 5.5 months for the one they couldn't even send to you???" It was clear she had no intention of giving me back my money so I told my daughter to find a dress in the store she liked, because I wasn't leaving without my money or a dress. She found one she loved and even though it had clearly been being used as a sample and had loose beading, Melanie said "Well that's normally more expensive but I won't charge you the difference." I didn't want to make a scene so I just took the dress and we left. She was surprised we weren't having the alterations done there: after she lied to my face and tried to gaslight us multiple times AND after I had already told her I couldn't not make the hour trip to her store again. Needless to say, I will NOT be giving Lola's another dime and I certainly will not be returning for my other kids' parties!!