Everyone at Mashpee Orthodontics is so kind and knowledgeable! They explain every step of the…read moreprocess and make sure you feel comfortable.

This place is the absolute WORST! I've wasted the last 3 years bringing my son here for braces. I…read morewish 0 stars was an option! Dr. Nick was an arrogant jerk that was so rough he would hurt my sons face and neck and the new doctor is an arrogant jerk. My sons brackets would pop off left and right and wires would break for no reason and every time we would go in to get them fixed they would reprimand my son and not even listen him when he'd try to explain himself. Clearly their products and service are both awful. I mean it's hard to do quality work when you spend 5 minutes with each patient! My son's teeth actually look worse now than they did before we started this whole process! I'm having them remove his braces next week and I will never step foot back in that office ever again!!!!

5 stars from the front desk to scheduling to the hygienists and dentists all top notch! They make…read moreyou feel comfortable and bend over backwards to accommodate you! I will stick with Dr Butts until the wheels fall off! Thank you!!!

I was seen as a new patient in the morning, and after the initial exam and x-rays they scheduled me…read moreto come right back that afternoon for the extraction of a broken tooth that was causing me pain. There was a curved root that made the process difficult, and the professionals performing and assisting the procedure did everything they could to make me as comfortable as possible during it. As I was checking out afterwards a staff member thought I appeared a little unsteady and had me sit. I was then evaluated and attended to and assisted and watched over as if it was my family caring for me. I was told to make myself comfortable and to stay as long as I wanted. When I was later ready to go I was told to be sure to let them know I got home safely. I feel lucky to have found this dental practice and I will be staying with them and have sung their praises to friends and family.

Dr Sophie was incredibly kind to all of my four kids who received treatment from her. She is an…read moreexpert in her field and she made that apparent throughout my kids' treatment. Her staff members were always polite and cheerful towards us. All four of my kids now feel confident with their new smiles!

The Office Manager Cheryl offended me and was so rude that I had to ask 7 times to speak with the…read moreDoctor to complain about her behavior. I was told that I could not speak with the Doctor or even receive a call from her at a later time. I couldn't send a complaint in the mail since the Office "Manager" opens the mail. Her behavior was so unprofessional I want to switch offices, but my child is in the middle of treatment and nobody else will take transfer patients mid-treatment. The fact that I don't have any access to speak with the Doctor who treats my young child is very disturbing and unusual. As a professional myself, I am horrified by Cheryl's rude behavior and unfortunately Yelp was my only way to let the Doctor (and unfortunately others) know.

After having some not-so-great experiences at other dental offices where I felt judged and…read moreuncomfortable, I was honestly nervous about finding a new dentist. I'm so glad I gave this office a chance. From the moment I walked in, everyone was incredibly kind and welcoming. The receptionist, dental hygienist, and dentist all made me feel comfortable and respected. I need quite a bit of dental work, which can feel overwhelming, but they took the time to explain everything and put me at ease. The dentist worked with me to create a treatment plan and reassured me that we would take things one step at a time. That simple approach made such a difference. Instead of feeling anxious, I felt relaxed, supported, and genuinely cared for. I highly recommend this office to anyone, especially if you've had negative dental experiences in the past. They made me feel welcome and comfortable from start to finish.

They took us in during covid when we were new to Cape Cod. And they are professional and…read moredelightful. We drive an hour each way, that's how good they are. Highly recommend.

WHY DR WOODS SUCKS…read more My review: Horrible. Inept. The worst. My daughter has been under this orthodontist for three full years and now that she leaving for college - UCalgary - we are nothing less than in tears. Dr. Woods has repeatedly shifted blame as to why he has failed so miserably. The fact is that my daughter had been in braces for a year and when we moved here and had an initial consultation with this dotard he said that her teeth would be done in 4-6 months. Three years later people and her teeth look like hell. He is putting her in Invisalign. Neverrrr everrr again.

Do not go here. Do not bring your child here. I have had braces on for four consecutive years and…read moremy teeth are significantly worse than they were before. I am getting Invisalign to correct what Dr. Woods has done. He is patronizing and made me feel uncomfortable during the entirety of my treatment. It was a waste of my time and money. Incredibly disappointed. This business needs to be shut down.

i used to go here before covid, and the dentist i had was very nice & understanding. and i recently…read morehad a broken tooth so i called to make an appointment, and when i called i asked if they still did laughign gas and how much it was out of pocket, c ause i need it for them to safely even clean my teeth cause high level anixety and on the specturm. they got me in a few months after i called and thats where the issues started. i get there and theyre confused why im asking to confirm if i pay now or later for the laughign gas and then im told i have a new dentist cause my old one retired and the new dentist was very condesending, she talked to me as if i was being inconvient for insisting i need laughing gas even for a cleaning. she told me 'we dont like to use laughing gas on adults'. her tone and over all attitude felt ablest, and i dont like using that word lightly. i explained its in my chart, which even she said she saw it in there, and it was because of high anixety, sensivity on the teeth and that im on the spectrum. the more she talked to me the worse i felt. i felt so disrepsected and not very welcome. so it was not a good experiance. she then insisted we 'try' to do the cleaning without it, and i gave in and three seconds in my tooth felt like what nails on a chalk board sounds like and we had to stop. then she basically tried to explain that i should look into one of these other dentist practices that do full sedation denisty to "not traumatize me" more, but honestly the way i was treated was more traumatizing. cause i've had issues with dentsits as a child, and when i first found bourne dental assosiates in my early 20s, i was relieved originally cause i was treated with respect and had no issues. so to go back there after 4-5 years and be treated like i was an inconvienance because i needed laughing gas, for my anixety & disablity. i can say i was relieved to find a different dentist company, so i don't have to return to this practice. i left the building feeling so anxious and humiliated that my hands were shaking.

Purposefully misled into believing I needed a procedure that was not required. Conflicting…read morediagnoses within their own practice. I sought out a new dentist who, without me prompting him, agreed that I did not need to procedure recommended to me by Bourne Dental Associates. Look elsewhere.

I wish I could give this place negative stars. After their orthodontist retired a couple months…read moreinto my daughters orthodontics it was like pulling teeth ( get it?) to get thousands of dollars back. After many lies from them, calls, emails and finally threatening them with litigation I got my money back. It took almost 6 months. They kept it interesting until the very last minute using a former last name I hadn't had in 8 years on the check forcing me to dig out old proof of identification. Avoid this place at all costs.

From the owner: It's never to late to achieve the smile of your dreams. We see patients of all ages and can take…read morecare of your smile regardless of whether or not you had braces before or you just simply lost your retainer.

Unfortunately my experience made me leave this practice. I had extra funds on my dental benefit at…read morethe end of year and I asked if there was preventative care that I could use that extra money on. Dr. Flonta said there were three teeth that could use some preventative fillings. When the office manager looked at my benefits, she said it would cost approximately $189.00 So I agreed to set the appointment and have the preventative care done. In January I received an additional bill for $274.50! When I asked several times for them to rectify this situation, they denied any compromise besides spreading out the payments. I would have never had the preventative fillings done if they had said it would be $463.50! Very poor information (and that's their job) and no ownership for misleading information.

Excellent care! I have been going to Talida's dental office for about 2 years and I highly…read morerecommend her and the wonderful staff. She is very professional, thorough and gentle.

I wish I could give 0 stars! Worst service ever! All we received is threats of removal of braces…read more In the end my sons teeth were ruined! He loves to harass women! Actually made me cry one day, so I refused to return. My husband took over bringing my son to his appointments and what do you know he never came out and had nothing to say. We became so annoyed with his service we asked to have braces removed! He did not like that sent my son out with stuff literally all over his face! Besides being a wimp he is the most arrogant thing I have ever met! If you are referred to him run away as fast as you can. Staff is just as bad! Stay away! WARNING!!!!!!

Dr. Phan made false promises and then ghosted me in the most unprofessional way, leaving me in…read morechronic pain with out any treatment!!! Turns out, when doctor finds your case too complicated, they'll tell their receptionist to cancel your appointment without any explanation. This is only done when they are to embarrassed to admit they are too incompetent to handle your case and don't want to take any responsibilities for their actions. I have never been treated so abhorrently in my life by a medical "professional." worse yet, he changed my treatment plan without my knowledge or consent. I have an open bite and need a crown put on before I get braces. Since the braces are meant to level my bite pre surgery, there's no way I could withstand years of pain caused by chewing on ONE TOOTH, THATS RIGHT PEOPLE IM ONLY CHEWING ON ONE TOOTH. He refused to use my surgeon after promising that he would be willing to work with any other doctor. he only works with dr mahr at BMC now and couldn't get me in to see him so he just refused to see me again. He also told my dentist not to fix my crown and then refused to see me. He has caused me months of chronic pain and I'm left to completely start over. He never at any point called me to apologize, explain what he did or help me find different medical attention. FWI I RECORED OUR CONVERSATION SO I HAVE PROOF OF WHAT YOU PUT ME THROUGH! YOU SHOULD BE ASHAMED OF YOURSELF! DO NOT TRUST THIS FACILITY!