STAND'N ON TRUTH / URM Everything you've heard about URM is…read morenot just true--it's undeniably blessed. This is not just a shelter, this is a place where real work, real care, and real purpose come together every single day. The staff don't just show up--they go all in. Case managers, housing teams, shelter workers--they carry themselves with discipline, compassion, and consistency. You can feel the difference the moment you step in. Let me make this clear: I have never seen a meal served wrong. If it's hot, it's hot. If it's cold, it's meant to be. That level of order and intention speaks volumes about how things are run. Security? Solid. Professional. Alert. No games. This is a place where kids are protected, not left exposed to the streets. That alone makes it sacred ground. URM is doing real work--and real work needs real support. Donations matter. Clothing, backpacks, school supplies, and books are needed--especially for the kids. If you're out there and your soul feels worn down, if you need a place to reset without pressure but still be held accountable--this is that place. URM respects free will while still standing on structure, growth, and faith in action. Shout-out to Mariners Church for the outreach and love you bring every Sunday. The energy is powerful, uplifting, and felt by everyone. This is love. This is structure. This is real. I stand with URM. Much love to the whole family. -- Mason Williams AKA MayDay Da Real 1 @thereal1ent (TikTok) Talent Show On Skid Row - YouTube

Have donated my childrens books to this company.they seem very friendly and nice.am coming to meet…read morethem in september MG Author of childrens books

I've been here two months it's clean it's a roof over your head Greg is more than willing to…read moreaccommodate your needs and to understand whatever you're going through! It's not a place to stay forever it's transitional living!

I would let you know there is no safety here no safe locks and felons are accepted through the…read moreprogram. They have bed bugs on and off. And the owner does not respond when you request refund on items they should be providing.

I have been a homeless disabled veteran in the so called skid row area of downtown LA more years…read morethan I care to recall. There are other faith based missions all of which I recommend because government help only goes so far. When these Christian nonprofits reach out with assistance it goes far beyond feeding and sheltering them from the rains--it touches the inner spirit which needs healing from known and unknown causes. I have also used nearby secular based "missions" that I do not recommend because even though they shelter homeless persons from the elements, they participate in such enabling practices as encouraging sexual promiscuity in the distribution of free condoms. I encourage anyone who wants to volunteer to reach out and serve because these faith based missions are highly dependent on volunteer assistance because most of them accept no government funding to my knowledge.

Great service! Love what they do! The free services provided here are very reliable for anyone…read moreexperiencing homelessness. I value their nonprofit!

This is my complaint letter providing facts…read more I am submitting this letter to formally report ongoing issues at the facility that significantly impact residents' ability to rest, feel safe, and be treated with basic dignity. Between the hours of midnight and 6:00 a.m., the sleeping environment is consistently uninhabitable. A bright overhead light remains on directly above my bed throughout the night, and a loud industrial fan produces continuous noise at a level that makes sleep extremely difficult. I have documented these conditions in a video for verification. These circumstances violate the expectation of a safe and reasonably quiet sleeping environment. In addition to the physical conditions, I have experienced repeated unprofessional and demeaning conduct from staff. Residents are routinely awakened at approximately 5:30 a.m., and some staff members verbally reprimand guests for not waking earlier. The tone and language used toward residents are often disrespectful and inappropriate, creating an atmosphere that feels punitive rather than supportive. This pattern of behavior and environmental neglect undermines the purpose of the shelter and contributes to unnecessary stress and sleep deprivation. I am requesting that this complaint be formally documented, reviewed, and addressed. I also request that appropriate corrective actions be taken to ensure residents are treated with respect and provided with a safe, humane environment. Thank you for your attention to this matter. I am available to provide additional details or documentation upon request in a follow up post

I continue to be homeless even though they placed my husband and I in a voala managed bldg. We…read morenever moved in because it is infested with bed bugs and roaches we are getting ignored we're again sleeping in our car I will not inhabit a place that is infested with bedbugs and roaches they enrolled me into mental health program I had no idea of and there practices are very questionable I know that the homeless money is going some where but it isn't helping the homeless these homeless staff members that run to these programs these shelters they drive eighty thousand dollar vehicles?? But they can't send an exterminator because it's $1475.00 to rid the unit of bedbugs and roaches? Unbelievable that they cannot find it in there heart tool help us I'm so sad I've been crying for days I thought these people cared they say they are faith based maybe at one time but not anymore.. Elizabeth BP

Fast Response and helped me find options while I am waiting on the wait list and answered all of my…read morequestions

When I lived at PATH, I was there for two years. I could have stayed longer, but over time, I…read morestarted feeling mentally and emotionally uncomfortable because I was going through some serious internal struggles. Around that time, someone bought me a ticket to visit my adopted daughter--someone I had longed to see but never got the chance to. Despite everything, my experience at PATH was one of the best shelter experiences I've ever had. There were so many kind and caring people there. Of course, it wasn't perfect--I also encountered a few staff members who didn't seem to have the best attitude about their jobs, which made certain moments unpleasant. But at the end of the day, a shelter is still a business, and good customer service should always be a priority. Still, I truly felt at home. The Christmas parties were beautiful, they gave us an abundance of clothes, and the food--honestly--was the best I've ever had at any shelter.

Really wanted to like this because my volunteer orientation was so promising, but I had a really…read moreunfortunate experience and misunderstanding with one of the male workers/volunteers here on thanksgiving day (I told this older Asian volunteer there was no need to micro manage me putting plates in boxes and staff member thought I was talking about him and took it personally). I had a bad feeling when I walked in and saw everyone really quiet and the overall vibe was kind of uncomfortable. I also had to ask for everything I needed ("do I need an apron? Ok, where are they? Do I need gloves? Ok where? Where can I put my stuff?" etc) and there were no clear instructions for me since there was already an assembly line with no room. That on top of a generally unfriendly vibe was not how I wanted to make impact and spend my time, so I left. Unfortunately I'll have to keep looking for other volunteer opportunities.

I tried donating huge bags of unused woman items and clothes/hygiene items that i couponed. i…read morecalled and called for weeks no one answers the lines even 4 years after the pandemic. in some cases they ask to leave messages : what for? no one ever returns calls. NO ONE! i came by since they did not answered only to hear them refuse bags, stating i needed to schedule an appt. I have recommended women and they have not being helped either. They never have enough staff to assist those in need. yet the times i've been there you can see many individuals talking among themselves at the front. All these non profits who are supposed to be helping aren't. Been in case management for 2+ years and its very disappointing. Money stays at the top with execs once it hits where it's needed there's never enough money. Why are execs being paying 100K+ to sit in their nice offices clocking in and out having expensive lunches. they are all the same. theres good profits in non profits specifically homeless. Homelessness will never end as those who own non profits keep the money. yes i said it been there: OWNERS OF NON PROFITS KEEP MOST OF THE MONEY. WHILE PRIVATE INDIVIDUALS KEEP COMING TO FEED AND DONATE GOODS NON PROFITS WILL CONTINUE TO KEEP MONEY. some non profits send their clients to the corners where they know items are being given for free. this way they'll save even more $$$$.

I love this place. There are many worthy charities in LA, but this one is by far my favorite. The…read morestaff are all very welcoming and friendly, the administration is dedicated, and they all share a passion for helping those in need. They have built a community of more than just great volunteers, but also of the ones they serve. They greet them by name, know their stories and treat them with dignity and respect day in and day out, even when no one is watching. If you're looking for a great place to be a part of, I highly recommend coming here. The joy is infectious and I always leave with a smile on my face.

***This a message for those intending to volunteer with the St. Francis Center (DTLA), it's lengthy…read morebut worth the read*** This is nothing but an advisory service for those considering to volunteer with DTLA St. Francis mission. I wish not to deter or negate the intentions of the entire organization based on the actions of a few. There are genuinely good people and purpose being performed within this organization. With that said, I was recently dismissed from being able to volunteer with this mission. You might be asking yourself, how does one possibly get fired from a volunteer position that they signed up for? In my instance, it had nothing to do with my work ethic, timeliness, or understanding of the tasks at hand. (We were distributing food and clothing to the locals in need, absolutely not a complex concept whatsoever.) However, during my short stint volunteering with St. Francis I realized quickly that the management was somewhat dismissive of new volunteers which was masked as being overworked and overburdened. In most cases, running such a huge operation which can effect an entire communities functionality would be understandable. Unfortunately, I was personally met with this attitude and energy regularly. Despite that being the case, that didn't stop my enthusiasm or willingness to work diligently in order to positively impact the lives of those in need. I chose St. Francis for a reason, regardless of the circumstances of the people they serve they do so with seemingly compassionate intent. Unfortunately for me, an ill-timed joke made an organization possibly question the morality of their normalized "business" practices. Just days into my experience, I made a comment about some of the employees picking out donated items for their own personal use. In this realm of work, I'm completely aware that this is a common (and unspoken) practice amongst a plethora of donation organizations. It's shitty and in bad taste but it happens. Personally, it's not a big deal to me, it doesn't effect my well-being or sleep at night. My comments (which were in pure joking spirit and I thought were harmless) must have been overheard because I was approached by the director of the volunteer department. I was told by this person that the employees at the mission were allowed first dibs at the clothing, apparel, and miscellaneous items donated to the organization, to which I replied simply "I don't care." Said leader responded, "It sounded like you did, it would be better you not say anything at all." Shameless, nasty, rude. I completed my responsibilities, helped clean the areas I was assigned to and continued about my day proud of my participation with St. Francis Center. Sadly, later that afternoon I received an email claiming that I was 'not a good fit' at the mission and that I would no longer be allowed to volunteer with the organization. Initially confused and somewhat disappointed, I went on to laugh and laugh about the ridiculous circumstances bestowed upon me. The dismissal of my services from St. Francis Center won't hinder me from helping this particular part of town or community. (Mind you, there are a multitude of other organizations in the same area that do similar work and are seemingly more inviting, it can all be considered subjectively.) Regardless of my personal experience St. Francis' mission is genuine. Just be aware that those in positions of power in regards to their volunteer department may have some tyrannical and not so pleasant traits that rear their ugly heads from time to time. Do the work for yourself if you choose to volunteer here, in the end, righteousness will always prevail. God bless.

I'm still standing helped me see the light when my world was dark. Ms.Stephanie the CEO is a…read morebeautiful kind hearted women. She loved me the first second she heard my voice and helped me when everyone else left me for dead. if you need guidance, advice, shelter, food, or just someone to show you love call her. If she don't know the answer she will surely find it. she has a team full of amazing people that will support you and love you through it all. I'm so grateful to have found her. she has truly blessed me and my family.

I'm Still Standing is a great resource for those seeking need of any kind. They've orchestrated…read moreclothes give aways, fed the homeless, and provided bus tickets and various forms of transportation for those seeking a way home. The president/founder Stephanie has such a great loving spirit. I have never seen her turn anyone away. This is definitely the work our community and the world needs.