In town visiting and we don't have Zaxbys where I live. I really miss Zaxbys. I was worried with the bad reviews but it was perfect! Food was hot and fresh. Sweet tea was fresh and delicious. Bathroom was clean. My only complaint was I ate too much! Zaxbys hit all spots for me. Thank you! Please come to Colorado!!!!! read more

I just wanted to show this salad we received tonight. There's barely a whole chicken tender on it. Insane! read more

Zaxbys - Blue Zalad - Fast Food Near Me - Gainesville, Georgia

Best team ever never miss a beat always on point and staff always is nice the food was fresh and the store is always clean and the staff always greet me read more

Food was old and tasted burnt. Got 1/2 serving of fries and was told to have my payment out and ready

Only one Zax sauce for two 2 meals very ahh. Not good. Would have liked to have had sauce.

This is a super busy location. So be ready for that. If you use the app then they are pretty quick most of the time. Food is decent. but inconsistent. Sometimes the salad is full and has everything on it. Sometimes not...... Not the best location I have ever been too. Staff is always nice though. read more

They missed the season on the fries but it was ok. The chicken was hot but that line to get your food is long. They need at least 2 cashiers

I just got back over the 22-mile round trip to feed the family with the 30-piece fingers...only to find that the fries and Texas Toast were missing. This was after waiting over 10 minutes inside to PLACE my order and I was second in line! On top of it all, my drink (SF Ginger Ale) tasted like seltzer water with a slight bit of flavor. Will go to Dahlonega next time. read more

This might literally be the slowest Zaxby's I've ever experienced. Sat in the drive through line for a solid 20 minutes only for 3 cars to move. Had to pull out for a bathroom break, so ordered inside. Girl was flirting with the cook, and everybody else was just hanging out. Took another 23 minutes to get food inside. Now in TOP of that, I got the wrong side Also saw them weighing out fries, a solid third just spilled on the ground.. Do better Zaxby's. When the heck. read more

Dear,Zaxbys I hope you can fix these issues in the future 1. Zabys always has me disappointed in this location why? You may ask? Well first of all they always seem to messed up my order and overcharge me if I were to order a cookie as an example they would charge me double the price and guess what??? And not give me the cookie at all I know you can say just go back to the restaurant and claim your order but if you are doing takeout or are in a rush you won't notice it's missing...... the workers here are meth not rude just no emotion or felling just what would you like to order.......I really hope zaxbys fixes these issues I hope this review well not hurt the restaurant just give it feedback..... I did review this 1 star just because it keeps happening thank you for reading this review and may it help you in the future head up this is not for all zaxbys locations only this one! Thank you! read more

Customer service is great , food is well and fresh , people complain about it taking to long but it's because they make sure it is well done and fresh/ hot! read more

I had problems getting my free Zaxby snack reward for downloading the app. The cashier just looked at me having no clue. Apparently there are problems with the free app reward that is pasted everywhere in the store BUT the manager he made things right so he is Magnificent. read more

The kid working as the cashier, Mauricio, was stoned as hell. Could barely get my order and kept knocking things over.

Store on Thompson Bridge is absolutely the worst store of this franchise! Always slow...up to 30 minutes waiting on drive thru, never get the full order and always missing sauce! When we asked for a manager we were told there was not one on duty. Have been a Zaxby's customer since they opened in Statesboro and this one chicken fingers don't even taste like Zaxby's. read more

This is a well run Zaxby's, I just wish it was a little easier to get in/out of the parking lot, especially when the drive through is backed up. But that's a problem a lot of Zaxby's and Chick-fil-a's both have. I also wish they would have the Zensation Salad all year :-). Love that salad. read more

I am not very happy with my order today, I waited 30 minutes for a traditional wings and things teriyaki, and a 5 piece chicken finger plate. I wasn't worried about how long I waited because I was in no hurry, but when I got home 20 minutes away from the restaurant at 10:15 pm, I was very disappointed to find my tenders looked more like nuggets and one didn't even look like it was from zaxybys.... I called and expected no answer since they were closed. Very upset and very hungry read more

Zaxbys - Fast Food Near Me - Gainesville, Georgia

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Store @ Thompson Bridge Rd. - Placed DoorDash order on Tues. 8/29 around 7:30pm. When delivered, item from order was missing. Called this store and was told "Manager left". Whomever answered would not help in anyway. Also DoorDash now has a policy not to credit, refund, or redeliver any problems/missing items. read more

This place is trash the girl at the window was rude made us wait for 25 min and still didn't get no ranch and zaxbys sauce with all of my orders thus place is trash didn't even want to leave a star but I have to to leave review q read more

We have been to other Zaxby's that were not this nice, clean with a good atmosphere in dining room. This one was much better than others we have been to and feel the food was prepared much better. Pleasantly surprised and glad it is fairly close to our house. The bathrooms at this location are squeaky clean, something that says a lot to me about a restaurant in general. Not my real pic btw. read more

The worst zaxbys I've ever been to. I've never been to this zaxbys where they didn't mess my order up or forget something not one time. All the gas I've spent to come back like an idiot I could've filled my car up 15 times. PLEASE DO NOT WASTE YOUR TIME. never coming back here again this has been the 20th time at least. read more

Drive thru overwhelmed as usual. Decided to go inside. Plenty of employees not working. Took over 30 minutes to get my order. No seasoning on fries. Asked for seasoning and was asked to wait a minute. Advised that I had already waited 30 minutes to get my food. read more

This is a very poorly run Zaxby's. Employees arguing in front of customers and employees with pink hair dancing around, as I am waiting on my order that has been sitting entirely too long waiting to be bagged over the normal wait time. Evidently this location is struggling with an efficient manager. read more

I get that everybody is having a hard time now. But this Zaxby's location took 20 minutes from the time I arrived (and called to tell them that) until they brought me my order. That's just bad management. I'd have been better off just getting in the drive through and not bothering with calling ahead. read more

There pick up servic sucks it took me 40 minutes for us to get our order and it was litterly was flipping sitting there so everything was cold so we got them to redo it and then they for got something so I ordered it 15 minutes before we got to the location then I was there for 63 minutes definitely go to another location if you want quick service I've tried the line and it isn't really any quicker if you want good service just go to the chick fila across the road or a near by other zaxbys location but at the end of it all it was good food read more

Don't do the pick up option. The service is very bad. They don't answer the phone. I went to the door and my food was done. It was sitting on the counter. I sat for 1 hour waiting, then they finally brought it from the counter to me. They didn't try making it up they gave me cold food and didn't give me even one extra sauce. They had about 100 cars go through the drive through in that time. read more

This is the best Zaxby's I've found so far! It has chick fil a speed when it came to serving your food and it's way better then chick fil a food! read more

Worst Zaxbys I've been to. There was 2 groups and we spent $50 between the two orders and it sucked. How do you make toast so salty you can't even eat it. I suggest W n B Wings and burger factory across the street instead of this hole. read more

I Love Zaxbys food. And I had great hopes that the new location would be better than the old location. It's new and it's clean (which is a big improvement) over the old location. However, the shift manager from the old site has brought the same terribly slow service with her. I timed 10 minutes where not one single front counter order was delivered. Just not acceptable. They were not short staffed, just poorly managed. Until they make some management changes, I recommend you go elsewhere. read more