Food was good and fast. Friendly staff. Clean dining room. Restaurant was very close to the Holiday Express hotel and I65 freeway. Very convenient. read more

Zaxbys - Fast Food Near Me - Mobile, Alabama

Ordered wings, they were tough and not even warm. The egg rolls were lukewarm and overcooked. Toast was cold and burnt. read more

Zaxbys - Small, tough chicken wings. Not warm. - Fast Food Near Me - Mobile, Alabama

So, I have eaten at a few Zaxby's meaning more than five different restaurants and I wanted to let the working crew at the Zaxby's off Springville Ave. in Mobile Al. That their drive thru service was great everything was in the bag meaning all 7 of my nuke sauces and napkins which a few of the Zaxby's forget to put napkins in the bag. sorry I digress. So the Springville Ave location the chicken was hot and juicy and sauced to perfection. The large fries that I ordered were actually a large order with the extra seasoning i requested. Also this may sound a little pedestrian but the Springville Ave Zaxby's actually fill the nuke sauce containers full. where other Zaxby's only fill it up a little over a quarter of the containers. I asked a manager why do they only fill them a quarter of the way and the answer because the can spill. I like to give credit where credit is due and this crew deserve it!! read more

Grilled chicken sandwich was okay, but I was certainly shortened on the French fries even for dining inside. The Associate didn't like it that I called attention to her, and verbally challenged me and demanded a cook to make sure that I got my 3 ounces. I have never heard this way said before about portion sizes in the fast food business. Most fast food places gladly give you a pleasing amount to eat. read more

The chicken is light, crispy and juicy. Better than the competition for me. It's the coating.

Wow what a chicken sandwich. My 3rd time back in a few weeks. The tastiest, crispy, fresh, hot and largest chicken sandwich in the business. A real big piece of chicken not a thin filet and absolutely the tastiest. Got the combo with super fresh, hot and crispy fries. The manager John opened the dining room as he was short staff to accommodate me as I couldn't drive through. He was the most professional, accommodating and knowledgeable friendly manager taking pride in his store, personnel and product. read more

Food was disgusting. Had to wait for "hot fresh items..." Items were, in fact, not hot and fresh. Only thing edible were the fries. Hated it. read more

It's a Sunday and Mother's day, so I attribute the slow service to that. I love that there is always something new on the menu. Food is always fresh and hot. This is my first time t this location, too. Staff is pretty friendly as well. read more

It's always been kind of bad and expensive but my last visit and the last one I will make they closed on me at 8 o'clock while I was in the drive-through line is very close to my house but I will never go back read more

Restaurant was clean and the service was fast and friendly. Price was a little steep for the amount on food I got. Wings were sweet and spicy, good flavor, albeit served lukewarm. Fries were tepid, but nice flavor. All in all I was satsfied. read more

Zaxbys - Clean and nice. - Fast Food Near Me - Mobile, Alabama

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I am extremely disappointed. It's 8:35 and I know Zaxby's closes at 9 but I am astounded. When I pulled in one girl ran out the back door and put a cone in front of the drive thru window and yelled " we are closed!!" While the other laughed through the window read more

don't come here between the hours of 11:3012:30 bc you will wait here your entire lunch break this place has the worst service you will ever have food takes forever more orders placed than food coming out. read more

Zaxbys - people in a restaurant - Fast Food Near Me - Mobile, Alabama

This particular Zaxby's location is nothing short of uninspiring. I'm sure that they don't control the prices since it's just a franchise, but the food is mediocre for the price they ask. The customer service is honestly what would drive a customer away from this restaurant. I'm not sure if it's the manager doing a poor job of finding good employees or if it's a truly unsavory culture within this Zaxby's location. This isn't a one-time thing. This business consistently disappoints. Do yourself a favor and go to Foosackly's. read more

This is the second time that the chicken doesn't taste well and has a bad smell. The toast was also cold. On the positive side the fries were good and so was the tea. Need more than that from a restaurant. Last trip for me read more

I love zaxbys. This one is horrible. Dirty. Cold chicken. Cold and stale fries. Dirty. Avoid altogether.

I tried to call in an order mins ago and was told they don't take call in orders because they are about to close. Really Zaxbys??? And I told the stupid little girl that I worked right next door. She and her stupid company don't have to ever worry about me telling any of our guest that their food is worth buying. If they don't already know about Zaxbys they want hear about it from me. There is a Cain's on Airport and a Foosackly on Dauphin go there you'll get much better service. Zaxbys kick rocks!!!!! read more

Zaxbys - Fast Food Near Me - Mobile, Alabama

I don't understand what has happened to this store. The counter servers are grumpy and the store is not as ship shape as usual. The food was OK taste wise. The PA system was cranked up to ear piecing noise. The ketchup dispenser didn't work, the floor was messy; just general disarray I would say.I do hope management steps in and gets everyone back in line otherwise, they may see a drop in business. read more

It's crazy how awful this location is. Compared to Daphne's it's a night and day difference. Wait times are crazy and the foods still somehow cold. read more

This Zaxby's location never disappoints with their level of service and quality of food. I always order the cobb salad which is filling & huge! They use very fresh veggies & there's always enough leftover for me to take for lunch the next day. Their wings are also a must try, especially with the many different flavors offered. I also love their pasta salad but will forever be loyal to their cobb salad. read more

Zaxbys - Cobb salad with grilled chicken. - Fast Food Near Me - Mobile, Alabama

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As a Georgia person, I love Zaxby's. We in Atlanta know there is a distinct difference between Zaxby's and Chick-Fil-A! You go for different things! So on our first night in Mobile, after a week of eating junk food and on-the-go, we stopped at Zaxby's knowing they have great "Zalads." This location did not disappoint. The veggies were fresh and crispy, the service quick and friendly, and we were on our way. My favorite "junk food" from Zaxby's is the Kickin' Chicken Sandwich. Buffalo and ranch tossed chicken fingers on texas toast - amazing! read more

Service at this location is terrible. Gave up on counter service on previous trip when I watched as they totally ignored walk in customers to keep drive through moving. Figured I would give them one more chance since I like other Zaxbys locations.Ordered two salads and additional order of chicken fingers in drive through. When handed order only salads in bag. Asked about additional fingers and was told they had been put on salad. Asked to talk to manager and was told to drive forward. Manager never came out. Reported incident to online customer service contact a week ago and they ignored it. Clear that whole location is staffed with incompetents, crooks, thieves, deadbeats, . . .NEVER GO TO HIS LOCATION! read more

First of all I need to know, What the hell is up with all the chicken finger restaurants in Mobile? I did not know what Zaxby's was so I figured I would check them out. I could feel my arteries harden as I walked into this place. Everything is fried. You can get grilled chicken. The food was similar to Chik-Fil-La. They had a "spicy" sauce which was like a horseradish sauce. It was nasty. The service overall was good. The pictures on the wall help you decide what kind of fried food you want to kill yourself with. Would I go back? Heck no. I will stick to Chik-Fil-La rather than this wannabe place. read more

This place was a 5 star establishment to me but now I'm starting to wonder if the staff here actually understands the words that come out of my mouth. Note to anyone that ever orders no zax sauce they will provide you with multiple packs of it instead of what you ask for. Also they might not know how to toast bread it's either burnt or soggy. Where's the service? read more

Good food. Usually good service. They have trouble making sure tea containers are filled and lemon slices are available.

I get the chicken finger plate every time I come there, it is terrible every time. I've gotten other things to eat there, they're also terrible. I get a stomach ache every time after I eat there. For the longest time I thought that it was me who had the problem and maybe I couldn't handle meat so I went vegan. Then I was out of town and I went to a Zaxby's and I was fine. This Zaxby's makes me sick. I'm done with them. read more

I loved the season fries and the fact that the toast was actually toasted and not soggy like another chicken finger place I have been to. The slaw was great too! read more