If I could give more than five stars for Dr. Rivera and his staff, I absolutely would! I won't go…read moreinto all that was wrong, but I had reached the point where I was embarrassed to smile. I had accepted the fact that I was probably headed for implants due to extensive gum loss and shifting teeth. In just three sessions, Dr. Rivera has completely restored my teeth and gum line, and I am amazed at how much he accomplished with minimal pain and in a short amount of time. I have been coming to this office since before Dr. Rivera took over the practice, and I must say that his staff is among the kindest and most efficient groups of people I've encountered in a dental office. Dr. Rivera believes in restoring what's there before replacing it. His staff is kind and has never made me feel ashamed or embarrassed for the state of my oral health. I've had a fear of dentists since I was a young child, and because of that, I've been inclined to put off going--and that almost got me into a heap of trouble. I am so grateful for his help! If you have been putting off visiting the dentist because you're ashamed or afraid, I highly recommend giving his office a call!

I WOULD recommend Dr. Rivera and his tawau. They were so quick to get me in and they did an…read moreexcellent job at cleaning my teeth.

Dr. Swannick used to be a wonderful dentist. His receptionist however has always been very cold and…read morequite rude. I feel however that doctor swannack has simply gotten too old to be doing what he's doing. He sends people to other dentists when he's unable to finish treatment

If I could give this place 0 stars I would. I had an Invisalign case started March of 2019, then…read morecovid hit, so they refused to continue my treatment plan and just give me the retainers. Now, 2 years later they refuse to answer my calls and have accused me of not paying for anything bc they are so f*cling unorganized. I wouldn't wish this shit hole my worst enemy.

My husband and I just last week moved to DeWitt County. Wouldn't you know it, I needed to see a…read moredentist-fast! I Yelped and located Dr. Heinrich-Null in Victoria, 40 minutes from our new home. I explained my problem and was given an appointment in less than 20 hours. I was seen immediately, she helped me in a very short time, and eased my mind. I can't praise the immediacy, kindness and professionalism of the entire staff enough!

If we go by first impression all I can say I was immensely impressed. From their attentiveness,…read more service, promptness, friendliness and all. The staff are very cordial and helpful. Not to mention their customer service is truly superb. I mean who gets a gift from the dentist aside from oral care tools, (you get that too. :-D) and a tour of the facility. so without a doubt I'm pleased with their service and hubby is happy too. I'm glad I found them. glad that my husband and I are their patients. I truly recommend.

Dentists & staff are knowledgeable, professional and friendly. They take time to listen to your…read moreconcerns and make every effort to meet your expectations! Dr. Rainey & Sierra are the best!

FYI- this Dentist is not contracted with ANY DENTAL INSURANCE COMPANY, and they will not tell you…read morethis at the front office. So you get your bill, and you get the non contracted dental payment which is half of what it should be. Then you call the office and are basically told, too bad. And you don't get a cash discount, if you put the balance all on care credit, which most people give you. And don't try to escalate the issue because you will be shit down. not happy at all.

Very very disappointed in this establishment seeing as I put some much trust and money into them…read more My first visit was a consultation for a broken tooth that ended up having to be extracted during that appointment I did cry because I'm only 20 and that was my second time needing a extraction on a molar tooth (the first time at this specific dental office). The people who were working on me as well as in the office seemed very understanding and and nice and I felt bad for crying about worrying about paying for my first extraction there which was around $500 (I don't have dental insurance) anyways during that appointment my dentist noticed another tooth about two teeth behind that one had some issues and that I would need a filling he told me if I didn't get the filling soon that I would need it extracted as well so I got that appointment set up and got on a payment plan for that one (around $360) this was about three months ago and that filling has since fallen out while brushing my teeth but during my appointment to the first filling I was told the same tooth on the opposite side of my mouth had the same issue "but not nearly as bad and that it would cost much less" it was around $260 for that one and it failed within 3 days I was in extreme pain and went back in which is when they told me it had failed and that I had an infection (later ended up in the emergency)and that I would have to have it extracted during this interaction my dentist admitted he made a mistake by never x raying that tooth and that he could transfer the $260 I paid for the filling over to the extraction and that I could just pay the remainder but when I asked for a refund they said they would call to work it out with me ( I have never received a call from them since) they prescribed me a antibiotic and I told them I was going to try and get another opinion and I went to a new dentist and found a way to get a root canal on that tooth the dentist office who did the root canal has told me they could never get ahold of the old dentist office and when we went in to talk to them they said nobody was there to help us and they would have someone call back (we have still yet to receive any sort of phone call) I am still paying on the first filling that failed and I also found out in the emergency room that the antibiotics they prescribed me were generally used for people with chlamydia and lung infection (what a very shocked and confused nurse told me)which is why I was only getting worse and ended up in the er. I'm still paying this place to this day and can't get a call back.

The dentist took a look at my teeth and said the mouth looked fine. There was a tooth that had to…read morebe removed on my next visit. Additionally, I was told there was an invoice of 300.00 or so, and I did not owe anything When my insurance company got the actual, there was an additional 150.00 added, and now they also want me to send more money. 450.00 for a tooth cleaning? NO

I went to Aspen dental the doctor that everyone's talking about the Dentist is very rude and then…read morethere was a dental surgeon that came in a guy that was ruder. After they examine my mouth, they got me into this room with this other guy in finance and got a loan for $2000 and then they proceeded to charge every procedure that they wanted to do to me to this charge account without having done the work first and I get a $2000 bill and then synchrony bank, which is with PayPal. I had to call them and tell them that these people were creating fraud by charging me for work they've never done. The way they handle things when they pulled my jaw tooth. I have osteoporosis. He gave me a shot and that was it then yanked it out even though I was telling him it was hurting, pulled it out and they proceeded to tell me how I needed an implant. When the other doctor that was there told me I couldn't get an implant because I have osteoporosis.. they treated dental care charge account that they created for me like it was their own personal account. Then the Doctor who pulled my tooth sent a padded bill to my insurance company.

I had to go into the office yesterday and was greeted by the sweetest ladies! They all had smiles…read moreon their faces. I will definitely be going back because their customer service was amazing!