The people have always been friendly and helpful, but it wasnt long when I realized it was…read moredifficult to continue with the same mix of something you liked, but was never the same. Recently, at a sale event, I went to get more and when I got home I realized what had always been 20 count of gummies were now 10. They are slit in half and talk may be its the same but I'm not buying into that. I'm insulted that it wasn't even communicated to me when they had reason to have knowledge that this was a change that a customer might want to ask some questions about. I'm going to try elsewhere and be more observant.

prices are in line with CT retail establishments. staff is always friendly, kind, and helpful…read more store is always immaculate. sometimes staffing is light, which can lead to wait times, but you get that everywhere these days. overall they're my number one dispo.

First time here and had a great experience! Everyone was very friendly and helpful. Clean and well…read morestocked establishment, service was quick and easy. Also, I called in advance with a question and they picked up promptly. Thanks guys!

I have been using Truelieve in Bristol for many years. They are People serving our community…read more They offer me a clean, professional store for me to get what what I want quickly. Never once, had any negative issues. Of course I am partial to the kindness given by employees, Liz, Eric, and Ryan!

I don't understand the negative reviews talking about rude staff. In the 1 and a half years I've…read morebeen going there I have never experienced anything other than utmost professionalism and good service. Sure, the selection sometimes is a bit lacking, and the prices aren't cheap, but the products are good and they have regular sales.

Staff is ok but the dispensary NEVER has anything and this just started when recreat was approved…read moreby the State of CT (January 2023) you pay your doctor (at least I do $150 and what does that do?? I can count on 1 hand how many times they've had the products I've been getting for years the dispensaries and the State of CT are ripping the patients off that's why they (that State of Ct) didn't charge the $100 this year cause they seen the bogus shit coming!!! i can't give them a star not even a half one!!!!!! The only reason I'm giving one is because you can't submit reviews unless you do

This place is a complete joke! They are selling moldy snake oil cannabis products to the public…read morehere in Connecticut! The funny thing everyone that works here acts and pretends like they know something about good quality cannabis but they really know diddili squat. The majority of the staff don't even smoke including the managers and then they proceed to tell people how good or bad products are! The older lady manager and young female brunette managers are rude and mean to customers and think they know everything but really they are misinformed and dumb. This business is made up of crooks from the crook owner to the management and lackluster staff..Complete joke of a business like almost all legal Connecticut dispensaries! Save your money people! Don't buy all the trash products they carry here! Grow your own or travel to a nearby state because Connecticut is a joke and the crooks at Venu in Middletown proves that!

Everyone there is so personable and helpful! And they have a drive-thru to boot!! What could be…read morebetter?

I'm a disabled senior citizen a new medical marijuana patient in Connecticut…read more My social security check is small so I called curleaf in Manchester to ask some questions,I live in East Hartford. The phone prompt asked me if I would like English or Spanish. So I pushed for English it put me into the queue. The Rep answerd me which location I was looking for ? So I said Manchester Connecticut. The Rep must have been in an Asian country the Rep had a very heavy Indian accent I could barely understand anything he was telling me. Looking for what benefits were available to me it was frustrating to comprehend what the benefits were. Over and over I had to ask for clarification. So I ended the call and called Fine Fettle in Newington and received a totally different experience. Fine Fettle staff answered all my questions and I spoke to someone that was actually in the store. The benefits were much better. As a consumer I can spend my money where I choose so I choose Fine Fettle. Sorry Curaleaf but you folks need to get your customer service fixed. The Rep from Curaleaf was obviously reading from a script and I'm not sure he even understood what he was reading. The delivery from Curaleaf is $150.00 minimum Fine Fettle $100.00 10% discount for seniors and low income the discount would be 15% non stackable. When you have a potential customer who is a senior in a wheelchair looking for answers outsourcing your calls out to an Rep who is extremely difficult to understand just doesn't work. Hopefully this will hit home and they fix this frustrating issue.

Great customer service!! Took time to help me with my card. Always very nice. Easy in and out.read more

Insanely overpriced, always understaffed, weak promos. CT legal weed roll out has been bad in…read moregeneral but they might be the worst. It's still worth driving all the way to Mass instead of supporting this dump.

This Curaleaf location in Hartford is situated off the I-91 highway heading north toward…read moreMassachusetts. They are quick with the online order system and maintain a good vibe, showing respect to patients or customers who come in for some help to relax/chill

Typically, I would be deterred by the "artisan" aspect of the name, and I was.. until I needed…read moresomething. I would go in and buy coils for 15.99. They charge way too much for salt nics. You walk in, tell them what you need and while you're checking out... they turn the touchscreen keypad towards you allowing you to elect a 15,20 or 25% tip. That to me, is just gross. You didn't make me a latte, provide stimulating conversation or make my day better in any way, you pulled something off a shelf. I always left feeling ick. So now because they have tips, are the cashiers paid fair wages? Please advise.

Ryan was a great help and was nothing short of phenomenal. Overall I highly recommend this place to…read moreanyone who's looking for something to start or is looking to get anything.

I went to the INSA in Springfield,Mass and they are the bomb.I am dealing with mental illness right…read morenow and don't have insurance and my partner brings me here to get my medication.The doctors I call them where Chantel cash register, Dr.Javier that helped me choose the Standard Farms brand highly recommend. Effective for my back pain from a spine surgery in November and dealing with mental health issues because of the loss of my job and other things that compounded in my life.But it all started with losing my job at 1-800 got junk.I got hurt lifting a 8 man or 6 man hot tub.I didn't want to do the job didn't have the correct tools plus the customer didn't want the hot tub cut up in her well kept yard.After negotiations with my operation manager at the time they locked the job in for $800. I've been here ever since.I use it crushed a few things in my back.I didn't know what to do but the hot tub got removed.However I haven't been the same since.I have been depressed ever since.I pay child support for a child in Florida and helped to provide in the house I live in now.I lost it all that day well I struggled to work because of the pain and depression but what does a man do suck it up a do what you have to do.Thank my higher power for my partner she is a great person single mom, works full time.And helps me with my day to day tasks and helps me deal with my anxiety and depression and all the other issues by being understanding and unselfish.Thanks INSA for aiding me in another well mental health session.Thanks for the Springfield,Mass employee that are well trained or just understanding people can't find that to much...

Nice staff Stocked store with all things weed…read more Thin on Indica selection in the 30 thc percentals.