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    Zenmotel Inn

    2.4 (9 reviews)

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    Casa Serena - Guest Bedroom

    Casa Serena

    (1 review)

    I was attending Art Basel week in Miami Beach this past December. I was told by a friend that there…read morewas a great Bed & Breakfast in South Beach owned by a private investor. I looked up the rental on airbnb which I was told to do at https://www.airbnb.com/r.... The location was perfect and it would be the perfect location for me and my guests to stay (12/1/13 - 12/10/13). I was asked not to book the rental through airbnb from the owner and he would provide daily housekeeping for a total of $2750. I thought this was a great rate and considering the location it should have been perfect. I had to idea what was to happen upon our arrival. Day 1 We arrived in Miami after a long flight and was informed that we could check-in at 9:00am. We started to try to reach the owner upon our arrival and after multiple phone calls and waiting for 30 minutes at the front door proceeded to take all of our luggage to the first event we were attending. We subsequently received a call mid-afternoon apologizing that he was asleep and offered to pick up our luggage for us. We were finally able to check in at about 7:00pm that night. Day 2 One of my guests returned mid-day to find the "housekeeper" having lunch in the rental with the food that we purchased and my guest was informed that this was something the owner allowed him to do. Day 3 At approximately 11:30pm there was a knock at the front door and one of my guests answered it and outlined to me that there was a young man with a book to return to the owner. I outlined to the visitor that we were renting the house and the owner was not here so the visitor left. Day 4 I was notified that the owner had his real estate agent bringing by prospective buyers of the property. One time I would understand but this happened on 3 separate occasions that disrupted me and my guests. The owner made no apologies or concessions. Day 7 One of my guests noticed some cash (approximately $100) was missing from her room but thought maybe she could have spent it during the trip. Day 8 Upon returning during the afternoon I noticed the housekeeper arriving in the afternoon. He greeted us and proceeded to enter the house. I returned later that evening and another one of my guests outlined that a $100 bill was missing from inside his luggage. This along with the other missing cash began to raise concern. This plus the fact that the house had not been cleaned when the housekeeper supposedly was arriving to clean the house was a concern that I brought up to the owner. The owner was not at all empathetic or concerned but said he woudl look into it. Upon returning to San Francisco both of my guests contacted me and outlined that there were checks missing from the middle of their check books and one of them had three checks stolen and an attempt to cash those checks for $4800 in Miami Beach was caught by the bank and reported to the Miami PD. I immediately contacted the owner and outlined all of the issues and was met with a run around of stories and his complete lack of concern with our experience with his rental. He outlined that this "story" was meant to get the housekeeper fired which was completely outrageous. I tried for over two weeks to come up with a resolution for this experience and was finally dismissed by the owner without any resolution. I have filed a trip adviser report as well as reported this property https://www.airbnb.com/r... to http://www.airbnb.com. To date there is no resolution to this issue.

    Crane's Beach House Boutique Hotel & Luxury Villas - Living area

    Crane's Beach House Boutique Hotel & Luxury Villas

    (72 reviews)

    $$

    What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

    My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

    The Vagabond Hotel

    The Vagabond Hotel

    (113 reviews)

    $$

    Belle Meade

    The Vagabond Hotel is located in the most intact neighborhood of mid-20th century resort…read morearchitecture (MiMo) in the Greater Miami area. MiMo, a type of mid century modernism architecture was a style that developed after WWII from the 1940's to the 1960's. Its hallmark is modern simplicity of form influenced by South Florida. As a fan of both history and architecture i had to stop to learn more about the Vagabond Hotel from the historical marker in front of the property. The building was constructed in 1953 and designed by Robert Swartburg who also designed the Art Deco Delano and Clevelander hotels on South Beach. After sitting vacant for years, the building was reopened in 2014 as a restaurant and retro hip boutique hotel. The signature neon sign and nymphs and dolphins fountain were fully restored. In 2014 the hotel was listed on the National Register of Historic Places Marker Number F-1144 was installed in 2021 by The Vagabond Group and the Florida Department of State.

    The vagabond hotel is amazing!! I mean I don't even know…read morewhere to start. It has the most beautiful 1950s pool with the mermaid at the bottom, and there's an incredible post art deco bar. The pictures will show everything. It is just gorgeous and the hotel rooms are all done in a 1950s- 60s chic but in a modern mode. The staff was incredible. The beds were amazing. There's just nothing more beautiful to say about it and it was centrally located near my family. I was able to get a really good night sleep in those comfortable beds and everything was so clean. Thank you so much for giving me a great stay.!

    Zenmotel Inn - hotels - Updated August 2026

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