We took in a 2011 iMac to Santa Fe Computer Works because it was caught in a boot-up loop. Nelson…read morewas great at communicating with us about what he was doing. The motherboard was fried and the computer done-for, but he retrieved the hard drive with all the data and moved that onto a large capacity thumb drive for us. He is very knowledgeable and friendly and we recommend Santa Fe Computer Works heartily.

Several weeks ago, while visiting Santa Fe, my computer failed. Dead as a doornail. Yes, it was an…read moreolder computer with many miles and files, and I used it every single day to run a community radio station back home. I took it to the nerd guys, who all but laughed at me. Although it was a brand they sell, it was "too old" for them to even look at. I asked if there was anyone in Santa Fe who might be able to help, and they assured me they could not recommend anyone. So, I retreated to the parking lot to see if the Google gods could help me find anyone in Santa Fe. As I was getting in my car, one of the nerd guys walked up and said that while he couldn't recommend someone to help me, I might check out the folks at Santa Fe Computer Works as they'd been in business there for many years and he'd "heard good things" about them. That was one more idea than I'd had before, so decided to check them out. They have great Google reviews, and an A+ rating at the Santa Fe BBB. So, on Monday morning, I took my dead computer to see if there was any hope. No appointment, no reservation. Shop looked like what I would hope a working computer repair place would look like... lots of parts, monitors, laptops, etc. They tried a couple of obvious things (power cable, reset, etc.), and said it seemed to be motherboard issue, but they'd like to keep it and work on it. I explained that I was from out of town, only there several days, and was frantic to get back to my radio station monitoring/updating. Nelson said he would see what they could do, within my time constraints, and would keep me apprised as to progress. Well, they were amazing. Turns out that the motherboard was dead, but my hard disk was intact. To replace that motherboard would require more time than I was going to be in Santa Fe as it had to be ordered. It's an expensive part, since there is high-end video on the motherboard. The battery also had a bulge in it, although that was not the critical item nor would it have to be immediately replaced. This computer was new in early 2017, and had been a workhorse, and had definitely seen a full life. However, I was not thrilled with the prospect of replacing it with a new one at this time... what a PITA that is - reinstalling software, trying to make sure all data was taken off the SSD, etc. Nelson gave me a few options... do nothing, order a new motherboard & they could ship my computer to me, or he could get my hard disk working in another laptop. I opted to have the hard drive put in a laptop that he had... not the same brand, but comparable in memory, size, etc. He asked to keep it another day, and would get it working for me at a very reasonable cost. As promised, the replacement laptop was ready for pick up the next afternoon. I've been using it every day to keep the community radio station running, and it has been running like a top! They were meticulous with replacing all of the hardware drivers so I've had zero issues with those. I'm still running Windows 10, and will get a new laptop (but on my timetable when I'm not frantic to get it working. I highly recommend Santa Fe Computer works. They were very honest with their recommendations, great with communicating, and fixed my computer on the timeline stated. I was in a real bind, and they helped me beyond measure. Oh, they also have a couple of really cool pups!

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

Great service very reasonable price would highly recommend! Do your due diligence. I did and they…read morewere the best

I was visiting Santa Fe and my Lap Top crash :( Santa Fe…read moreComputers Response time was amazing , I Highly recommend this company to any one.

I needed my MacBook Pro repaired so I called a few computer repair places and got the run around…read morewith prices. That was a big red flag. Then I found Clockwork Computer Repair on Yelp. I talked to Josh. I got an up front price that was reasonable. Josh was professional, provided a quick turn around time and answered all my questions. I will definitely use Clockwork Computer Repair again and would highly recommend this place.

The owners and tech staff were competent and professional, offered great individualized support,…read moreplus were just very nice and friendly. I worked with Daisy and she was so helpful. Computer needed new hard drive and in addition to work I was given one on one session.

These people are GREAT. Fixed me up quick, and went well beyond the"bare minimum" repair HIGHLY…read moreRECOMMENDED

0) Yelp has the wrong address for this business. Should be: 1807 2nd St Suite 100, Santa Fe, NM…read more87505. I suppose they'll change it eventually. 1) I recommend, and commend, them. Took in my 2019 iMac for a free diagnosis. I'm a techie and had an idea what was wrong, but they checked other possibilities, backed up the account on the machine to avoid accidental loss, and spent literally hours pursuing the problem, which turned out to be a hardware failure. 2) They gave me a quote for the repair, but it was too high for my budget. In fact this was going to be a spare Mac, since I just got the new Mac Studio, so I don't really need it and wasn't ready to spend that much. I could understand why the price was high: iMacs from that year aren't made to be repaired. I dislike Apple's closed architecture (literally closed in this case), but that's the way they are. 3) I declined the repair and took the iMac home. No charge, no hard feelings. The people there couldn't have been nicer.

A very friendly and accommodating, small computer service shop, specializing in Apple products. The…read moreoffice is upstairs, in one of the shopping courtyards, just off the central square in Santa Fe. I arrived in Santa Fe without the right cable to charge one of my older Apple devices, and the owner very kindly checked his parts bins at home and brought one in for me. He was very accommodating and communicated very generously to let me know if he had found one. I have no doubt that he can help you with whatever ails your Apple (or other) device while you're in Santa Fe.

Daniel is very knowledgeable. Excellent service and quick turnaround time. Will definitely return…read morefor all our Apple needs! And you have to try the screen cleaning system.... Nothing compares

Mikel was kind enough to expedite service to my computer. The problem was not fixed. He offered to…read morecome to my house if it still wasn't working upon connecting to my home internet. It wasn't working, and I was in a big hurry because in the process of moving and purchasing an old fixer upper. I left a message with Dotfoil and then called Xfinity. After having the Xfinity brainstorm, I called Apple Support. Apple figured out the problem. Mikel said that Apple wouldn't have been able to fix it if he hadn't worked on it first.

The second time I tried Dotfoil...twice disappointed…read more I asked if I could bring a laptop, it has a rubber piece on the outside that needs replacing, it has a glue back that sticks on...nothing internal. I even asked if I could email a photo so they could order the part. I explained I don't have a backup computer and am running a business daily. They wouldn't even consider it...I was told no other way .... technicians are on jobs and i have to leave it. oh well, never again, thanks for nothing.

Very knowledgeable, efficient, fast, and reasonably priced. Steve has been doing this for years and…read moregets the job done. I highly recommend his services and he will be my go to computer repair service. Much more personalized than some of the chain computer repair services.

Your first clue as to avoid this guy is the absolutely disorganized pigsty his business is. You'll…read moreneed a tetanus shot before you go there. Second, while confirming our PC was dead, we asked him to look at our laptop which wasn't finding our internet and it needed a WIN 11 upgrade to the tune of $200. He then texted saying there wasn't enough RAM to run WIN 11 (4GB). Adding ram would be another $100.00. I said no, we don't want the extra GB. He told us to come pick the laptop up, without him resolving the initial problem. We went to pick it up and he shoved the laptop into my Wife's chest, we asked for our laptop case, he threw it at us and then slammed his buinesses door in our face! Such an unprofessional jerk. Save money, time and grief and get better service at BestBuy.

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Dimitry answered my call on the first ring, was available at a convenient time, showed up on time,…read moregot the job done, gave me some good advice, and charged a fair price. I would use him again without hesitation.

I had a computer issue that I could not fix myself [most I can], so I called Paradigm Computer…read moreNetworX and was able to set-up an appointment over the phone remotely with one of there guys - Buck. Within less than an 1hr he was able to troubleshoot my issue and get me on my way. I appreciated his clear communication, and his experience so much I felt inspired to leave this Yelp review!. Thanks guys for making my life easier in the area of resolving my frustrating computer issue that was slowing me down in work! Keep up the good work :) !

From the owner: Paradigm offers the best computer repair services in Santa Fe, providing support, consultations,…read moreand emergency repairs for individuals and small businesses.