I'm 68 years old and DMD Mary Fischer is the best dentist I've ever had! Gentle, caring kind and…read morevery good at what she does.

Mary is a family dentist, and a good one. She comes with an understanding of the community she…read moreserves and has never been preachy or judgemental. My previous experience with another dentist left me a dental-phobe. Mary has earned my trust and respect.

After being under the care of a wonderful dentist in Georgia, I found Bridgetown Dental and came…read morehere because of the reviews. That was a mistake. I have been double charged and overcharged. When I ask questions about the charges, I'm met with gaslighting and confident confusion. The integrity of this place is VERY, VERY low. After months of unrest and KNOWING I've been bamboozled by Ziad and this practice, the least I could do was leave this review for the future me. Unfortunately, too many people like me will go by the reviews and not realize that the lack of integrity, not so great work (if I'm honest), and business practices of Bridgetown Dental are very shady. You have been warned...

I have not had issues with their customer service ever, but I called today to learn about their…read moreSmile Club Membership, as I used to be a patient (about six months ago) but my insurance changed and they do not take my current plan. I was calling to see what treatments are excluded from the ten percent discount in the Membership, because I know I have some things I need done and need to determine if it's worth this membership or just staying in network. Yea they do not have any clear understanding of what is excluded, and could not provide an explain of what was included. Furthermore, I was treated like an idiot on the phone, as if my requests were unreasonable or an inconvenience. Mind you, I'm a medical case manager. I do this day in and day out. I am not impressed with whatever receptionist I just spoke to. Bummer, because the care it's self has always been great, and any other admin I've spoke with have been really helpful and kind.

From setting up the appointment to arriving at the office and being greeted in such a friendly and…read morehappy demeanor is wonderful. Miss Hannah helped me to feel comfortable ,and in meeting Dr. Hart, a doctor to speak freely with and get answers on future visits. I am very grateful.

Very friendly. No pain. Only do what you need to have done. Been going to them for 10 years.read more

Called this place to try set a new patient appointment. They just laughed and thought it was funny…read more Tooth pain is not funny. I question the professionalism of this dentist. You never know who's on the other side of the phone..

Mary has been my "go to" Dentist for a few years...She is the Tiger Woods of Dental Excelence. Like…read morewatching draw a long iron onto a small tucked away green..Mary does magic with crowns and fillings.. Love dealing with pros!!!

What a nightmare! The waiting room was bad news all over: disgusting furniture from the 70s, fake…read moreplants, dust, bibles and religious knick knacks in every corner, poor air circulation, and the office area behind the counter was cluttered, overflowing with papers, and the receptionist looked haggard and frustrated. I was finally taken back for my exam and cleaning to a room with outdated equipment and a vinyl patient chair that was cracked and duct taped. The dentist had extremely poor bed side manner and made jokes about my teeth and made fun of me for having been a smoker. Then I was told after a very brief exam that they couldn't clean my teeth because they'd spent too much time with an earlier emergency patient. Needless to say I did NOT reschedule. This place is outdated, dirty, and unprofessional. Stay away!

I could overlook the fact that the magazines in the waiting area were 20+ years old, and the…read morefurniture was so outdated, dusty and old that it wasn't even cool enough to be considered retro or vintage, but the receptionist area looked as if a hoarder had taken up residence, and I was concerned that she would loose my medical card in the time it took her to make a copy of it. I was getting really worried when I finally made it back to the dentist and his assistant and was told that my digital records that I had gotten from my last dentist was no good because they don't have the software to view it. The equipment the dentist did have was antiquated and archaic, and downright creepy. The assistant was nice enough, however; the dentist was a completely unprofessional. The first comment he made to me was "at least you brushed your teeth". I told him yes usually three or four times a day plus flossing. Then as he was jabbing the little cardboard film bits into my mouth he made the comment to his assistant "hers is the kind of mouth that could eat corn through a picket fence" I was completely floored, hurt and pissed off. I know my teeth are not straight, but what they were was clean, and healthy having come from a caring dentist just a few months prior. I switched dentists immediately, so did my daughter who had been treated badly there as well on her first visit. Another fact you can never reach anyone by phone...ever. I called for half a week never able to leave a message finally was able to leave a message and the receptionist called me back from her personal cell phone to set up my initial appointment. My daughters first visit they scheduled on a day that they were closed, and called her after she had gotten to the office to let her know they were closed. I tried to file a formal complaint and never heard back from the dental board. So I will get this out of my system here. If I could have left zero stars I would have. Unfortunately for me this was one of only two dentist available to me through my new insurance provider and the jury is still out on the second dentist. This dentist should retire.

Great experience. They got me in quick for a cleaning and were able to replace a lost filling the…read moresame day. My hygienist, and the doctor that did my fillings were fantastic. They were so kind and made sure i was comfortable the whole time! I was very anxious about going somewhere new but I was relieved it was so easy. The front desk team were also incredible! I just switched to a new insurance and was stressing about how much everything would cost. They were so sweet and even printed out a copy of the new policy they found so I could file it at home. Highly recommend!

TL;DR - I came to Portsmouth Dental Care after seeing my regular dentist, getting a second opinion…read morefrom another, and visiting two endodontists - all while dealing with months of intense tooth pain. Had an extraction and an implant and couldn't be more pleased with the reasonable cost and treatment of everyone that I interacted with. Full Story - I had some dental work done in November. Then in December, my mom passed away. Around the same time, I started experiencing severe pain near what felt like my incisor. I went back to my original dentist, who said it was just enamel wear. But the pain got worse. Since I didn't yet have dental insurance due to starting a new job, I managed it with Advil.. WAY TOO MUCH Advil. Months passed. I experienced another major family loss. I was still taking so much Advil that I could barely eat from the nausea. Then, one day before my insurance was set to begin, I was laid off. Five months later, still in pain and out of options, I finally made an appointment with another dentist for a second opinion. That dentist said I needed a root canal. I saw the endodontist they referred me to, who agreed with the diagnosis, but they didn't offer general sedation and that's a no go for me. I found a different endodontist who did offer general sedation, and saw them. I've already left a separate review for that situation, but suffice it to say I left shaken and angry, and couldn't trust that office. After doing some research, I found Portsmouth Dental Care and scheduled a visit with them. They saw me the very next day. Let me tell you: dealing with untreated tooth pain while unemployed and grieving two losses is a nightmare. Add in generalized anxiety, and I truly felt like I was hanging on by a thread. But from the moment I walked in, Portsmouth Dental Care treated me with compassion, patience, and respect. It turned out that a root canal would not have solved the problem at all. The tooth had a large vertical crack, which Dr. Hunt clearly explained and showed me. Their recommended approach was extraction and an implant. I was scared about the cost because, again, I was unemployed. But the total price, even including the implant, was only a few thousand more than the root canal alone would have cost at the other practice. I came back twice after the procedure, both times worried that something might be wrong. They got me in quickly and didn't charge for either visit. The first time, I noticed the tooth in front of the extraction felt rough. When I looked closer, I saw a visible crack. Dr. Hunt said he'd told me about it--but then realized he'd explained it while I was still coming out of sedation. The crown had cracked during the extraction because it had been made too thin by my previous dentist. It wasn't technically their responsibility, but because it cracked during their procedure, Dr. Hunt said they'd replace it at no cost when I came back for the abutment. The second time, I was concerned about a small white bump behind the extraction site. I was spiraling, assuming the worst, but they explained calmly that it was just tissue regrowth. Bonus points: they used humor, which is my coping mechanism, and the fact that they met me in that space made me feel genuinely seen. Not only was the total cost reasonable, but I was treated like a person, not a problem. The biggest takeaway for me? Go to a practice that handles everything in one place. When you only see specialists, they tend to recommend what they do--even if it's not the best or most cost-effective solution. If you're looking for a team that's kind, honest, thorough, and incredibly skilled, I cannot recommend Portsmouth Dental Care enough.

I've been going here for over 35 years, and continue to go even though it now a 200 mile round…read moretrip for me. I have had extractions, fillings, root canals, and crowns. Mostly in the early days as I had little dental care prior to this. Now it is mostly checkups and cleanings. The dentists are pleasant, professional and proficient. My son who moved away and had to use a different dentist said that the new dentist was highly impressed with the work that had been done by Dr. Frohnmayer, and Dr. Turk. I would highly recommend this office.

From the owner: At Portsmouth Dental Care, we are a team of caring, experienced dental professionals who use only…read morethe most advanced technologies, materials & procedures. Our doctors are part of a 45-year North Portland tradition of dental comfort & care. They have dedicated their careers to providing you & your family with the best that dentistry has to offer. At our community-focused practice, your comfort & satisfaction come first. We offer early morning & late evening appointments, so you don't have to miss work or school for your care, something our team feels strongly about. We pride ourselves on taking the time to listen & get to know each patient as an individual. The entire team at Portsmouth Dental Care looks forward to seeing you soon & developing a relationship with you to build the bridge toward long-term trust & successful dental care. See why our patients can't stop smiling! Since your comfort & health are our top priorities, Portsmouth Dental Care's staff is glad to assist you in any way. If you have any questions at all, from treatment options & sterilization to insurance concerns & paperwork, we're here for you! We offer an array of different dental care services that we can provide for you & your family right here all under one roof in our conveniently located North Portland office. Call us today to schedule an appointment!

The staff was very friendly & attentive. I was able to get a quick appointment and they were great…read more Nice office, easy to find and a parking lot

I first was seen by Dr Jackson and now I was seen by Dr R Loan. I have had the best care at this…read moreclinic. The physicians are very knowledgeable and are able to accurately diagnose, treat, and educate the patient. I have had to sometimes wait a couple of days to get in yet it was worth waiting to resolve my health issues.

I called to schedule a dental appointment and was told I would need two separate visits: one for a…read moredoctor exam and x-rays, and a second for the cleaning. I asked if the appointments could be combined, since I can't take multiple days off work for a routine cleaning, and the response was met with audible sighs and an overall attitude that felt impatient and dismissive. I was first offered a random Wednesday appointment. I explained that I can only do Fridays, and again there were sighs and visible frustration while the schedule was being reviewed. I also clarified that I'm in no rush--just that the appointments needed to be on the same day and on a Friday. A date was eventually given. I then offered to complete new x-rays if that would make scheduling easier, rather than transferring records from my previous dentist last year. I was told, sharply, that x-rays were not the issue--that because I haven't been seen in four years, an examination is required first. At that point I questioned the attitude being displayed, and was told that I was the one with the attitude. When I said I may need to go elsewhere if this was the tone of the interaction, the response was, essentially, "yeah, maybe you should." Guess Edelweiss doesn't need new patients. It's disappointing that this level of disrespect is how the practice chooses to represent itself.

Malpractice! They filed down my molars without consulting me or even telling me they did it. I was…read moregetting some cavities filled on completely different teeth, and when they were done, they started filing down my molars out of nowhere. Two years later and those teeth are bothering me tremendously now.