I called to schedule a dental appointment and was told I would need two separate visits: one for a doctor exam and x-rays, and a second for the cleaning. I asked if the appointments could be combined, since I can't take multiple days off work for a routine cleaning, and the response was met with audible sighs and an overall attitude that felt impatient and dismissive. I was first offered a random Wednesday appointment. I explained that I can only do Fridays, and again there were sighs and visible frustration while the schedule was being reviewed. I also clarified that I'm in no rush--just that the appointments needed to be on the same day and on a Friday. A date was eventually given. I then offered to complete new x-rays if that would make scheduling easier, rather than transferring records from my previous dentist last year. I was told, sharply, that x-rays were not the issue--that because I haven't been seen in four years, an examination is required first. At that point I questioned the attitude being displayed, and was told that I was the one with the attitude. When I said I may need to go elsewhere if this was the tone of the interaction, the response was, essentially, "yeah, maybe you should." Guess Edelweiss doesn't need new patients. It's disappointing that this level of disrespect is how the practice chooses to represent itself. read more

Malpractice! They filed down my molars without consulting me or even telling me they did it. I was getting some cavities filled on completely different teeth, and when they were done, they started filing down my molars out of nowhere. Two years later and those teeth are bothering me tremendously now. read more

I have been coming here for dental cleaning twice for two years now. Originally made the switch to find something close to home and was a little nervous because I liked my previous dental office very much. I have to say I really love Edelweiss dental. The office is clean and everyone is very friendly and professional. My hygienist is super gentle yet extremely details oriented. They offer early (7:30am) appointments that fit my needs. Highly recommend this place! read more

I had my first exam there today. Dr. Hahn was even more impressive than what the Yelp reviews made it sound (which is why I choose to come here). He is very on top of his stuff, super efficient whilst being very pleasant and caring. He is so good at what he does - I love to feel his confidence cos that makes me feel I can trust him. Kendra was also very friendly and caring while doing my X-rays and assisting Dr.Hahn. I also got a small chip fixed within 15minutes after 20yrs of it being chipped! Every dentist I talked to never had the solution laid out so plainly and efficiently so I always rejected doing anything about it giving how minor it is. But Dr. Hahn really explained it to me well and the price is very reasonable, so I did it on the spot. I can not believe how perfect it looks after 10+ minutes of quick and painless work - my tooth looked as if nothing ever happened there! Overall I am very happy to have found this place thru Yelp and met these nice people there. I am surely looking forward to years of great care from the Edelweiss team. read more

Edelweiss Dental - Waiting area - General Dentistry Near Me - Portland, Oregon

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My family and I were patients for over 10 years and unfortunately, will not be returning. Things started changing a couple of years ago and it turns out that was the time Dr. Hahn sold his practice. I have had billing issues in the past because of my insurance but staff has always been very helpful and the issues quickly resolved. The last family visit was in November and this summer I got a phone call threatening collections yet I had never received a bill. When I called to discuss, the woman mocked me, lied and documented that lie in a medical document and laughed when I brought up how helpful staff had been in the past. I reached out to Dr. Dole (the new owner) to request a review of the invoice with a staff member as I have done before and to inform him that his new staff was extremely damaging to his business. i received a call back from dr. Dole who left a voicemail regarding the invoice procedures. I was then sent a higher bill with a convoluted document that I couldn't understand. I called again with a returned voicemail stating the protocol of his staff. There has been no further communication. My husband had a toothache and needed to be seen so he went in and was treated very differently than he had been previously. Fake smiles, undertone of irritation. May or may not be extra sensitive but it was a clear sign that my family is no longer welcome in that clinic. The other issue that arouse was one of integrity. Our child needed some work done that he wasn't comfortable doing (I appreciate that he knows his limitations) and he referred me to his wife's clinic, stating "Portland doesn't have any other pediatric dentists". I trusted him and did not investigate myself. She did good work, however, the bill was twice what was quoted and there was a discrepancy (that SHE found) on whether her husband had actually done some of the work documented in the chart so she just redid it. I started looking around and there are a bunch of pediatric dentists and we are now connected with a great one with no hidden agendas or nepotism. (that I'm aware of) We miss Dr. Hahn running it and wish it was how it used to be. I know food dentists are hard to find and we were going to let it go because of our previous experience but it's just got to be too much. Please be aware of the hidden agendas and disrespectful staff and possible discrepancies in your bill. read more

Staff are so personable--they REMEMBER you!! Work seems top-notch so far. Pain free.

Every aspect of this dental practice is top notch. Dr Cole is a very proficient dentist who takes great care with his work as well as being a very personable guy. (He's done 3 crowns for me.) The hygienist is thorough and her cleanings are painless - a testimony to her experience and skill. The office staff are extremely knowledgeable about insurances and I have benefitted from their advice concerning my treatment plans. Special financing is available through Care Credit when those out-of-pocket expenses need to paid over time. Everyone at Edelweiss is determined to make every visit a positive experience. They are truly health care professionals who put the patient's needs first. read more

I have an admitted serious aversion to dentists. After some painful and unethical encounters in the past, I have put off going to the dentist for years. But, recently, in the interest of self-care and good health, I decided to bite the bullet and go. Based on proximity to home and decent online reviews, I picked Edelweiss; what a great decision! I could not have been more impressed with the office and staff. Despite the appointment on my calendar and reminders from them, I somehow mixed up the appointment time and was running late. They were more than accommodating and SO friendly. The office is spotless and welcoming. The dental assistant was so nice and chatty and professional about her work. Dr. Dole was wonderful and explained things clearly about the state of my oral health and next steps. The office manager even offered to put in an approval request with my insurance for the additional treatment I need. I am so pleased with this team and actually look forward to continuing to work with them! read more

My soft, porous, teeth have seen far too many dentists. Fortunately, they've found a permanent doctor with Dr. Hahn. He is bar-none the best dentist I have had my entire life, and I whole-heartedly recommend him to anyone searching for a new office. I won't bore you with the details, but he and his office pay close attention to the detail of your teeth and gums, along with who you are as a person. In fact, after giving birth to our first child, the office sent flowers to our home. They are warm and greeting every time we arrive, know the name of our dogs, always ask how we are doing, and genuinely care about us. They help with insurance issues, do what they can to remedy any concerns you have, and really go out their way to make your experience a positive one. Choose this dentist and thank me later. read more

Edelweiss Dental - Flowers the office sent to our home after the birth of our first child. They pay attention to all details, of both you and your teeth! - General Dentistry Near Me - Portland, Oregon

IF you WANT TO BE LECTURED THIS IS THE ULTIMATE EXPERIENCE. Don't want to get an xray every visit for just cleanings but like lectures? THIS IS JUST THE PLACE. Like to be told you don't have a option? THIS IS THE PLACE. Make appointment with specialist then wait over an hour and then have to leave cuz they were overbooked. THIS IS YOUR PLACE! LIKE to be treated poorly when you are paying out of your own pocket! THEY GOT YOU COVERED! read more

My wife went here based on positive reviews online and was seen by Dr. Hahn. He proposed thousands of dollars of treatment, including reworking several existing fillings, crowns, and tooth scaling. We decided to go for a second opinion with our longtime family dentist (a thousand miles away, in another state) and the only thing he found was a small cavity, with no need to do any of the thousands of dollars of extra work. I'm extremely disappointed by Dr. Hahn's aggressive diagnosis and am so relieved to have gotten a second opinion from a trusted source. read more

I am a new patient at Edelweiss and I am being seen by Dr. Dole. I have now had 3 visits that all went well. The initial visit of x-ray's and exam was done very competently. I then had a perio cleaning which was done quite well with minimal discomfort. Today I had a crown removed and a cavity taken care of. I might add I hate the dentist but have been going to one for 77 years, yep I'm and old fart. I was very pleased with Dr. Dole. The staff is excellent in every aspect and super friendly. The facility is up to date, clean with the latest technology. I can recommend Edelweiss Dental with confidence, and if I think of it, I will update this at some future time as I have a bit of work to be done. I have not met Dr. Hahn, but he can't be bad as he likes dogs, I did meet his. read more

I had not been to the dentist in years, but after my partner swore by Dr. Hahn and his team I finally sucked it up and made an appointment. SO GLAD I DID! From start to finish the whole team was great about communicating with me about what they were doing and what my options were, working with me to schedule procedures to limit my out of pocket. The whole experience was painless and professional. read more

I moved to Portland permanently and needed a dentist, went to find a local one where I could establish myself as a patient. In February I went in for an initial screening, which took about an hour. Since they needed to do x-rays, a screening for mouth cancer, and other intake tasks. They found some cavities and the next week I went in for the first half of the work. I have never had cavities filled, and Dr. Hahn was great at numbing me COMPLETELY as well as being kind to me with explaining what was going to happen. Went back the following week for the rest of the fillings and again it was a great experience. Today I had my cleaning with Alyssa, and she was lovely. We chatted and she explained to me with detail I could understand about why she was doing what she was doing. I want to have healthy teeth and I feel supported by the staff in that journey. read more

I never take the time to write reviews, but I could not be happier with my experience finding Dr. Bird at Edelweiss Dental. The Office is a converted house which creates a welcome feeling from the minute you walk in the door. The staff is great and Dr. Bird is super friendly and funny. The only problem is not being able to joke back with a bunch of stuff in your mouth. I love that I can request appointments online and confirm through email. After working in a call center for many years I hate having to call. read more

I really can't say enough about Dr. Hahn and his friendly staff. They make going to the dentist a delight! From the coffee in the lobby, to the sunglasses and a blanket during my cleaning, they go out of their way to make their patients comfortable and relaxed. I found myself without dental insurance during my last visit, and they offer payment plans, which I thought was also really great. It also helps that Dr. Hahn himself has a great personality and is a pleasure to be around. read more

While the staff and Dr. Hahn himself are nice they get one star for charging me for services I did not ask for or agree to. I came in for minimal exam because of an ongoing toothache. I got a referral to an oral surgeon to get my wisdom teeth out - then I got a bill for $350. Turns out they decided to give me a more involved comprehensive exam, which is NOT what I was told or asked for they just went ahead and did it. read more

I've been going to Edelweiss for several months now and I love it! The office is really warm and inviting and I feel really comfortable there. Dr. Hahn is very attentive and always makes sure I'm comfortable and pain free. I love the staff also, really nice and professional but not stuffy. The hygienist is very detail oriented and gives me pointers on how to keep my teeth healthy. Love her! And she's not rough with the floss, as some are. My experience with Invisalign there has been great too. Making appointments is super easy and convenient with their extended hours. Dr. Hahn is probably the best dentist I've ever been to. I went to him after I had a bad experience at another office and he fixed the issue with no problem and saved my tooth. The office is a little out of the way for me, but it's absolutely worth it to get the quality of care and attention I get there. If you're looking for a new dentist, go to Edelweiss! read more

Excellent customer service. Clean, comfortable atmosphere. Very friendly staff. My wife and I have been going here for about 5 years and have never had a bad experience! read more

I can't say enough about the quality of the people and the services at Edelweiss Dental. From my very first phone call, it was clear that this is a business that values high quality service. To say that every employee I interacted with was friendly and courteous would be an understatement. These folks are the real deal. And when I had an unexpected anxiety attack mid procedure, the hygienist treated me so kindly and seamlessly altered the care plan to make me more comfortable. If you are looking for a dental office that will change the way you feel about going to the dentist, this is the place for you. read more

Dr Hann is personable and highly skilled. He want everything perfect and I appreciate it. He staff is on top of every detail and super concerned of your comfort. Cannot recommend more highly! read more

Had my first appointment with Dr. Hahn and his staff today. Such a nice, warm and professional office. We are military and have moved many times over the years, so I've had many dentists. Unfortunately, I have had a number of bad dental experiences. This has to be one of if not THE best dental experiences I've ever had. They are thorough and gentle, explaining everything as they go. They are very considerate of your comfort. I am actually looking forward to my future appointments! Amazing. Thank you all very much. Highly recommend. P.S. They even found a next day appointment for me because of problems I've been having and took care of obtaining my previous records for me from several former dentists. So easy. read more

was talked into replacing a feeling that I was not having any problems with. The onlay that they replaced it with caused me significant to the sensitivity and had to be replaced. 7 months later, I still have a constant, dull ache in this tooth. I was told that the onlay may have caused perminent sensitivity in this tooth and that I may need a root canal to fix it. I spent $1300 and had 6 office visits and now may have permenant nerve damage to fix something that was totally first in the first place. I would definitely recommend looking elsewhere for dental care. read more

One of the most finally dentist I ever met who is recommended by my dentist who was at a town got me in quickly gave me all the options and incredible care highly recommend him read more

I agree with the other viewers, i'm A big fan of Tawny and Dr Hahn as well. I needed a root canal and Dr Hahn explained the whole procedure from start to finish as well as why I needed to have it. He was right, I am no longer experiencing pain. I've never felt pressured for extensive dental work just suggestions. read more

I went to Edelweiss because they are around the corner from my house, and they had sparkling reviews on Yelp. So I am adding another! I have terrible fear of the dentist and didn't go to one for about ten years! Every person I come in contact with there is dear, sweet, kind, goes out of her way to make me feel safe and comfortable, and welcome. Dr. Hahn in kind and patient. Most of all, I have not had any pain in the procedures I have gone through. I haven't ever had such good dental treatment! I think everyone there is very good at what they do, everything is beautiful and clean, the waiting room is very very nice. They are also helpful in strategizing what to do and when, so that my insurance covers everything that it should cover. And I never feel rushed, as I do at Kaiser, which I hate. Leaving Kaiser in the fall. Today I had a cleaning, the first in ten years, as I said, with Tanya. She was so professional, and kind, and I did not feel pain. She is a goddess. I can't imagine a better dental experience, really. This is THE place for me. read more

Last week I had 2 wisdom teeth pulled, a root canal, a temporary crown, a couple fillings and a deep clean all in one sitting. A few of my relatives say I am brave to have so much work done at one time but I broke a tooth and procrastinated getting it fixed for 2 years because I terrified of the dentist. It got to the point where I couldn't deal with the pain anymore and knew I had to suck it up and deal with it. Dr. Hahn and his staff are fabulous. The first time I went in there my 75 year old Grandmother had to drag me in there because she knew I wouldn't go on my own and she didn't want me to be in pain anymore. When I got to the office and had the x-rays done, I felt comfortable around the staff. especially Latanya and Leah. I also met another gal who went to School with 2 of my younger siblings. I was given some antibiotics to help with the pain and I appreciated that. So I took a few weeks to figure out how I was going to pay for all the work and finally went in. Dr. Hahn assured me that I would be comfortable- he was right. I never had a root canal before but I always heard horror stories from alot of friends/family about how dreadful they are. I have to say, it wasn't that bad. To me, it just felt like a filling. After the extractions and other work were done and I finally went home, Latanya called me to check up and left me some nice voicemail's since I was asleep for the most part. I would recommend Edelweiss Dental to anyone who is terrified of the dentist like I was. Trust me, if you are in pain and you aren't going to the dentist because you are scared or have a dental anxiety the nice folks of Edelweiss will help you feel calm and safe. read more

I've been going to this location since I was a kid and I love it. Quality dental care, great staff, and a hilarious dentist. What more could you ask for? :) read more

I love Edelweiss. Awesome customer service, and Tawny is the best hygienist I have ever had, hands down. She clearly loves her job.

I had my first appointment at Edelweiss this week. I was very impressed! The office is very nice and clean. The entire staff, hygienists, and doctor were all very friendly. I felt very comfortable asking questions. They spent a lot of time taking x-rays and pictures to have for future reference. It seemed all the staff really enjoyed working there, which makes for a very comfortable environment. I would definitely recommend Dr. Hahn and Edelweiss Dental! read more

Dr. Hahn and his amazing staff at Edelweiss Dental are so friendly, and they always make you feel as comfortable and relaxed as possible. Their customer service is outstanding. I had treatments that required me to be in the office every 6 weeks, and the atmosphere was the same positive and friendly environment every single visit. They really are as good as it gets! read more

I never though I would like my dentist office so much. Seriously, everyone there is just the nicest ever. It seems like Dr. Hahn is very good to the staff as well, the one time I was in the were having a half day to all go wine tasting as a work event. Their skills and equipment are also top notch. Also, its important to me to call and get a person right away, and to not sit forever in waiting rooms. They excel in both of these areas. read more

I have irrational anxiety about the going to the dentist, but after a three-year sabbatical, I decided I needed to get back in the chair. I have driven past Edelweiss many times running errands in my neighborhood and finally called for an appointment. From start to finish, everyone was super friendly, professional, respectful and simply kind. I received an extremely thorough, efficient evaluation and treatment with clear communication about a recommended, prioritized plan of care. Bonus: a golden, furry love bug named Toby, who I found to be most therapeutic! Thanks to everyone at Edelweiss for your care. read more

I totally second the previous post. The staff are kind and just wonderful to work with. They are very accommodating and work hard to make sure you are comfortable and happy. I am a nervous dentist goer so I was initially hesitant to try a new dentist. I've been really pleased with how helpful, informative, and pain-free my appointments have been (despite getting a root canal). I highly recommend Edelweiss. read more

I am pretty happy with my dentist. The staff is awesome, the building is cute and well taken care of. The lobby has a fireplace, which I think is great. Very happy with the work that's been done and how gentle and responsive everyone is. Dr. Hahn is super friendly and the type of guy you wouldn't mind grabbing a beer with over at the Mockcrest after your appointment. My only complaint would be their pricing. Even with great dental coverage, I still end up paying quite a bit out of pocket. Hopefully that changes! Otherwise, check em out! read more

Dr. Hahn and his staff are wonderful. I had not been to a dentist in about a decade and was quite nervous about my first visit. I have required a fair amount of follow-up, but every time I'm there I am at ease. The staff helped me navigate a bunch of insurance stuff, the hygienist and dental assistants are extremely nice and knowledgeable. I have a feeling Dr. Hahn treats his staff well, which is also important to me. Highly recommend Edelweiss. I plan on staying with Dr. Hahn for as long as possible. read more

I went here for a cleaning and was blown away by the service! Every single employee was extremely friendly. Through the whole process things were explained to me (didn't even have to ask), no one was pushy about getting dental work done, everyone knew what they were doing. I did not receive any negative/condescending comments regarding my oral hygiene. They paused for breaks incase you need water or to use the bathroom. In addition to all this I have issues with my blood sugar and was on a strict time schedule, they were extremely understanding and accommodating! read more

Very skilled, articulate, funny dentist. Super clean waiting area that is a genuinely nice place to wait, super clean and modern clinical rooms, professional & kind staff that made everything so, so easy. I'm really impressed and felt totally safe and taken care of. My root canal wasn't the easiest. The numbing medication has worn off and my tooth and jaw feel almost 100% better. read more

Today was my first visit to this practice. Hubby & I had reached a level of frustration with an area chain practice (think: fruit logo) refusing to return. Thanks Yelp Reviewers for the wonderful recommendations. I sent hubby in first -- you know, to test the fluoride for me, so to speak. He was quite satisfied with the experience. I thought it was worth a risk to schedule my annual exam. How do you spell OMG!? The visit was wonderful, exceeding every expectation and standard of service I had imagined a good dental outfit would offer. From the moment I walked in, I was greeted by a pleasant as punch receptionist, the dental assistance who escorted me back to the exam / x-ray areas was even friendlier and very gentle with the bite wings -- never a pleasant requirement. And then.....Dr. Kai entered the room revealing most of his pearly whites. I'd swear his smile actually sparkled! His manner is professional, approachable, respectful, considerate, and gentle. But it gets better. Tawny the talented tooth tactician -- aka: hygienist extraordinaire -- polished my teeth with skill. This is definitely the practice of our choice. You can probably guess: we recommend this practice VERY highly. read more

I love Edelweiss! The office ladies are always super nice and helpful. Hands down, the best dental experiences I have ever had. Dr. Hahn is awesome! read more