$950 of damage done to my 2019 BMW M2. Took them to court. Then the owner and managers lied, faked evidence, and flirted their way through court. DO NOT TRUST THEM WITH YOUR VEHICLE!!! This past summer, went to Ziebarts to get my windows re-tinted. Originally done by Rob Radzicki in 35%, I wanted them re-done in 20%. Radzicki was book for 3 weeks, so I took a chance at this place. Stopped in, met with a gentleman named, Chris. Who was surprisingly the only considerate person I've dealt with there. Despite falsely talking up their tinter, Paul. Telling me that Paul travels the USA professionally tinting windows, has won tinting awards, has government contracts to tint the White House windows, etc etc. Telling me about their lifetime warranty for no bubbles, cloudiness, discoloration, etc and that any imperfections will be replaced free of charge. The industry standard warranty. So much stuff went wrong and the review char limit is too low to explain everything sufficiently, so search for my youtube video if you want to hear the details and see all the damage. 1) Told me they didn't want to remove the rear 35% tint due to risk of damaging the defrosters while scraping the glue off. Wanted to layer another piece of tint over top instead that would equal the 20% I wanted. Layered a piece of 35% over the existing 35%. This equal 12.5% and was way too dark. Couldn't even see out of the window at all. Paul, the award winning tinter, kept telling me "you'll get used to it after a while and won't even be able to tell the difference" Argued with me for 15mins because he didn't want to re-do the window. 2) Was charged a $50 non-refundable deposit to keep my appt. Only to be told 20mins before my appt. that Paul couldn't make it in that day. 3) Receive the car and there are 20-30 bubbles in each window. Was told to let it bake in the sun and to come back in 3 weeks if it didn't clear up. Didn't clear up, came back 3 weeks later. Meet with Bob, "the owner", though he isn't the actual owner and lied about it. Bob tells me Chris was fired for being a ****bag. Bob argues with me and tells me "you can't expect a perfect job. The nature of window tinting can never be perfect and we can't do better than what's already done" Eventually Bob says "if it will shut you up, we will replace the drivers and passenger window" but he still refused to replace the others that were just as bad. 4) Pick up the car after being re-done, but now the windows are scratched up and extremely cloudy. As soon as I tell this to Bob he says "We've done enough for you already. Go home" and refuses to even look at the windows. So then I take them to court. 5) First, Bob writes "wrong address" on the certified court letter, costing me another $30 to hire a constable to serve them at the same address. Then in court the real owner, Rob, flirts with the judge. Telling how he bets she would look good in a red dress and getting her giggling. Fake a waiver saying they are not responsible for damages done to the vehicle, saying they gave it to me. Never have I seen that paper in my life, nor was it signed, nor I received any waivers ever from them. Paul couldn't provide any evidence of his tinting experience. They tried arguing that BMW windows are notorious for being prone to scratches and they warned me about this. ABSOLUTELY NOT TRUE! Tried saying they do not use anything to scrape the glue off. Again, not true because I witnessed Paul scraping glue off the windows of another vehicle. Also they told me they wanted to layer the rear window because they were concerned SCRAPING the glue off would damage the defrosters. Tons of other nonsense came from their mouths too. 6) For some reason the judge refuses to see my evidence. Also told me that since I'm not a professional tinter, I am not qualified to speak on the subject. So I guess for that reason, or some reason unknown to me, I lost the case. Stuck w/ this disaster I have to look at everyday and be reminded of this HORRIBLE experience. read more

This company will rip you off. My recommendation is to stay far away if you don't want to waste your money in time while being harassed. I thought I was getting a good deal when he originally gave me prices and then snapped at me very rude and extremely agitated when I asked questions. Seriously a psycho bipolar. I just wanted a full detail and I asked him what it entailed and treated me like I was a piece of dirt on the bottom of a shoe. I will never go there again. read more

I recommended a friend to go here and now I feel bad and regret it due to the circumstances. The company has really gone downhill and is using fake reviews to make themselves look better. It's unfortunate that several of my friends and family have gone to them before and experience the same thing. read more

Horrible service and overpriced. I went to get a detail and window tint and the guy with the lip piercing ridiculed me because I asked him to try to do better with the pricing. I've never been insulted so much in my life. I found a better deal closer to me anyway. read more

As others have stated, the company is not worth the hassle. There are a lot of fake reviews on Google that are trying to make the company look better even though they are struggling to keep customers because of the way they handle their business. BEWARE read more