My dog recently passed on thursday (12/3/15) peacefully in her sleep, a mess i could only think of…read moreone place to call to handle her cremation..and that's arvada flats! My family and I have been taking our pets here for some time now, and every time we do there are no regrets. The staff is friendly, knowledgable, and very compassionate towards every one of their patients. Definitly recommend Dr. Bassett, but the other DVMs are great too :) Thank you to the staff at Arvada Flats that have helped with Sadie Newman and Molly Clark-Newman

My family and I have been taking all our pets here for years and have never had a bad experience…read more They never judge or are rude when I make a mistake with my pets or ask a silly question. The receptionists are patient and kind. They are so sweet and compassionate when having to put a pet to sleep, providing a beautiful, cozy, private, room for you to say goodbye. It is so so important to go to a vet that truly cares about your pet, it can mean their life (which I've learned the hard way). And Arvada Flats really truly cares about animal's health and wellbeing.

We had a wonderful experience working with Jen. Our family lived in another state so we really…read moreneeded a reliable pet sitter to help us out for various trips throughout the year. Jen was also very prompt in her reply and every single time she was available to help us. We can tell our fur baby was totally spoiled and taken care of when we were away. We had no worries about our cat when we were out of town and we often received picture updates which were so nice. We would highly recommend Jen as a cat sitter!

Jen is the best pet sitter. She is very kind and has a big heart for animals. She is a great…read morelistener and communicator. She sends text messages with pictures to let you know your pet is doing well. Very affordable price that is worth every penny for peace of mind while traveling.

I must qualify my five star rating before I am chased with pitchforks and torches by the town's…read morepeople! We have three cats of varying ages: 14, 7 and 3. I have been a pet owner for many, many years. I stopped taking my middle cat in because the costs with making a visit were just prohibitive. But now with three cats and a stable living environment I decided it was time to take the kids in for a check-up. I had seen street signs for North Metro Animal Hospital for months, as we live in the neighborhood (NW Denver - Sunnyside Neighborhood). I had visited their web site to ascertain whether or not this visit was going to break my wallet, but I couldn't find anything that referenced their prices online, so I called. The lady who answered the phone was the daughter of the vet who owns the hospital. She was very easy to talk to and was very encouraging about bringing the cats in - all at once. My husband and I got up early Saturday morning to take the youngins to get their shots. When we drove up to the hospital, I was not impressed. The building was surrounded by a barbed-wire fence and resembles the other warehouse buildings in the area. Upon entering the establishment, I was even less impressed at what I saw - the place was a little dilapidated, and my first instinct was to turn around and leave. But we followed through with seeing the vet. One by one, the vet examined the cats, gave them their respective shots and then placed them back into their kennels. That was it. No one tried to sell me a special type of diet food, or told me the perils of not having this done or that done. He gave the kids a clean bill of health, some pointers on how to get our youngest to lose some weight, and then sent us on our way. Further when we paid for our visit, they only charged us for the shot series. There was no office visit fee, or any other "hidden charges". With other vets I have been to before, I have been charged with an "entering the door" fee, a fee for sitting on the couch to wait for the vet, and a fee for just about anything you can think of. (Yes, I exaggerate) So, I gave a 5 star rating because they did what I went there to have done: they gave my cats shots and an exam. Nothing more and nothing less. They are a very no-nonsense clinic for animals. These other places are clinics for people who gauge their love for their pets by how much money they spend on them, and boy do they prey on folks! If you want basic service, Dr Ed Garcia is the best person to see.

Theresa, Dr. Garcia and staff have cared for my pup since she was...a pup. We've boarded with them…read moremany times, along with her standard tag and emergency visits. My parents and my sister both have used north metro as their animal's primary care. Unfortunately both dogs need to be euthanized and the staff was completely understanding and gentle. The staff cares for our animals as if they are part of their family. When I've called to make appointment and schedule boarding, I've not been identified by my name or identifying info but as cookie the little rat terrier's dad. The staff is able and willing to take special care of animals with special needs. My parents dog was neurotic with a special diet and needed personal attention. The staff was willing to treat her different than the other animals and keep her calm and comfortable. The prices are very fair and reasonable, Dr. Garcia is an expert in his field, It is staffed 24x7 and the service the staff provides is top notch. Word.

Warm caring vet profesionals. Thorough care for my dogs. Alternative solutions w/ varied costs…read more Kind and pet loving front staff. Expedient w/ contact follow up and perscription call ins. Verify ahead for any wkend hrs. Not an option online.

What a positive experience! My oldster was suffering from severe pancreatitis and we were seen for…read morean initial visit. I felt really good about the care and plan! Things did not go entirely as planned which can happen, AND the next day the clinic was experiencing power outage due to elec company cutting power due to high winds in the area. My frantic message was responded to within minutes and a plan made to ensure Riptide got the care, meds, follow through and regimen he needed despite the clinic having to be closed and all the issues they had to deal with, perishable meds etc. Subsequent issues and changes to regimen and scripts were all responded to despite the challenges of no power! They even met me in the darkened building to give needed meds, food and discuss/tweak the regimen, TWICE! No wonder this team gets 5 stars! 5+ stars from me and Riptide too! I have only ever received comparable care when the veterinarian was a close personal friend and I have lamented moving out of state and away from her. I feel like we found our team at 5 Parks Animal Hospital. We'll call them 5 Stars Animal Hospital :)

They are a great vet, very attentive, and Camryn has taken very amazing care of my cat and me…read more Highly recommend.

Beware about the billing. I called and was quoted for a nail trim, was double when I paid. I called…read moreto ask about the price difference from my quote and the bill, they immediately said "oh yeah we know the person that did that is no longer here." So they KNEW they overcharged me prior and never gave me a call. On another occasion was given a misleading quote for surgery. I was quoted an amount for surgery and apparently it wasn't encompassing of the blood work. If you come here, compare your bills and your quotes.

Very attentive and thorough. Enjoyed our first visit …read more Went over all my concerns etc. Thank you for your time.

I have been taking my dog to Sploot for a few years. I recently took her in for her annual exam…read more They told me that among many things, she needed a rabies vaccination which they gave her. I always do multiple year rabies vaccination so I checked my records when I got home and saw that Sploot gave her a 3 year vaccination last year. I went to Sploot to take to a manager on site. I was told there was not an onsite manager and someone would call me. After calling again there was no supervisor available, I finally got a call the next day. No real explanation except it was an oversight. It seems like there's no local supervision at these clinics. I felt the whole annual examination was not to check my pet's wellness but just a sales presentation. I don't know if giving multiple unneeded rabies vaccines are dangerous to my dog but this lack of attention to detail and care is alarming. There are many good vets in Denver and I would choose a different vet.

Just moved to Denver and was looking for a vet practice to establish care at for my cat and dog. By…read morechance, I ran into one of the CEOs of Sploot in my neighborhood, so I decided to look into the practice. I really liked how they are open 8am-8pm 365 days per year and offer all types of care, including routine and ER medicine. I made an appointment for my cat, since she had a little bit of loose stool, and everything went really smoothly! Our appointment was with Dr. Amy Casali and scheduled for 11:45. I arrived at 11:40 and was immediately brought into the exam room. Jess, Dr. Casali's vet tech, came in right at 11:45 and started the initial exam, asking questions, going over medical history. Dr. Casali came in shortly after and was wonderful to work with. She has excellent bedside manner and is very knowledgeable and thorough! I am definitely interested in establishing care here for my dog, as well! P.S. They have great little goodies by way of free toys and treats for your animal. We brought home a cat toy, and my cat LOVES it!

Took my little Chihuahua for an emergency abscess and they were very accommodating to get me in on…read morethe weekend at the last minute. I recommend using their services if you need to find a good reliable veterinary clinic.

Dr. Jennifer Menning is a STAR!!!!!! the girls in front and the vet assistant are the most pleasant…read morepeople I've interacted with in a long time I called them about my cat I went in right away and they saw him asap and they were so nice and patient, seriously THE BEST VET EVER 100% recommend I love these ladies

I am absolutely stunned by the level of unprofessionalism and lack of compassion shown by West…read moreDenver Vet. My fiancé had a disagreement with the clinic after being told one thing by a previous vet and then being told it would no longer be honored. He was understandably frustrated -- especially when we were suddenly told our dog needed $500 in bloodwork every six months, despite showing zero adverse effects from her current heart medication. I called immediately afterward to calm the situation, apologize, and ensure the clinic could communicate directly with me moving forward. Between our five animals, we have spent over $20k at this clinic in the last couple of years. One of those pets is an 11-year-old dog on palliative care who depends on timely pain and comfort medications -- a completely different animal from the one with heart issues. This morning, Amanda called this morning to inform me that the clinic would no longer provide care for ANY of our five animals, including refusing to refill active, essential prescriptions for a dog currently battling cancer. When I tried to discuss this decision, Amanda yelled at me on the phone, leaving me no choice but to end the call. I have never encountered such unprofessional behavior from a veterinary clinic. To deny care -- including life-sustaining medication -- to an elderly, terminally ill dog because of an altercation that did not involve me is inhumane, unethical, and indefensible. There was zero compassion, no attempt to problem-solve, and no awareness of the responsibility they carry as medical professionals entrusted with the wellbeing of animals. We are grateful to be moving on to a new veterinary clinic, but it is heartbreaking that it came to this. Our animals deserved far better treatment than what we received at West Denver Vet.