We had such a great experience with Cal's Auto Repair -- specifically Rob!…read more He fixed my son's car without any hassle or haggling, which I deeply appreciate. No games, no inflated estimates, no pressure tactics. Just straightforward honesty. And the price? More than fair. I walked away feeling like we were treated exceptionally well. His communication was excellent! He explained everything clearly, kept us updated, and made sure we understood what was going on without talking down to us. That kind of transparency builds trust fast, especially when it comes to your kid's car. When it comes to my son's car, I do not gamble on integrity. Rob earned our trust!

I took my son's Jetta there to have a module connection cleaned and rewired. They did a fantastic…read morejob. While it was there I asked them to place 4 new tires on it. They did as requested. I drove it the 15 miles home and went to pull the tires off and found that all 20 of them were tightened well beyond what my electric impact was capable of handling which was a first. Keep in mind they were the last ones to touch the wheels. The owner gave a complete BS reason that didn't include someone completely not paying attention to what they were doing when tightening down the lug nuts. To suggest the lugs tighten on their own after a short drive is insulting. There is a reason why it's common practice to retorque lug nuts after 100 miles of driving. It's because they loose! After two attempts to get someone to remove them I dropped it off. When I showed up after it being there a week I was hit with $130 bill for their removal. Any reputable shop would have NEVER considered charging for a follow up to a repair THEY did. I'm giving up the low rating because of the dishonesty and lack of integrity. I definitely recommend other places. They came recommended as a closer VW mechanic, but I'll be making the drive to Hagerstown or Morgantown in the future.

I got a recommendation to try these folks from two other local businesses. I recently relocated to…read morethe area and have 2 vehicles that had not needed any work done since we arrived here. My wife's car got the dreaded, "Check Engine Light" disaster message last week. I gave these folks a call and said to drop off the car the next morning. In researching online, I found out it could be the Purge Valve or Solenoid. Anyway's, the fine folks at Quality Automotive gave me a call about 3.5 hours after I dropped it off. The total bill was well under what I thought I would pay. They told me this error message is fairly common on our type of car. Again the staff was upfront, thorough and did exactly what they said they would do. I highly recommend them for your auto repair needs. They now have me as a loyal customer.

These guys are the BEST! We've been taking out cars exclusively to them for over 20 years, and…read morethey've never failed us. Honest, prompt, friendly, skilled - we couldn't recommend them more highly - Rick had become a friend, and we wouldn't trust anyone else with our car repairs.

I was out doing errands, and decided to go to the top of a road by my house. Well, steam started…read morecoming out from under my hood. The dashboard message said coolant low turn off engine. I filled it with water and got home. Every time I put fluid in it poured right out. I barely make ends meet, so I left her sit. Everyone who I consulted with my issue, suggested I go to Ostrander Motor Werks. Everyone at Ostrander is upstanding, fair and professional. This is the first major thing that has happened to my car since I bought it last year for a song. They replaced the radiator, and got me mobile again! Kudos to Mike and his crew.

Trouble, they chared for work they did not do.When confronted Mike said go somewhere else! Took 3…read moremonths to do work.

This company is Honest, reasonable. I highly recommend them. I have been there several times ZERO…read morecomplaints... For an Automotive place that is almost unheard of,

Excellent service in getting my car inspected quickly. The printed receipt detailed everything that…read morewas done that day, making it very informative.

Best business in town. They treat you right and are very affordable. Highly recommend them. This is…read morethe only place I take my vehicles.

honest people..good rates Have been going here for 10 years…read morebest auto service in town1

Had a transmission issue on my way into work on Sunday morning. Pulled my Jeep into the dealership…read moreparking lot (as it was conveniently on the way) and called a friend to pick me up. While I have mixed feelings about the local dealership, my car WAS in their parking lot, so I figured I'd call them first to see about getting it fixed. Called them first thing Monday morning and they immediately informed me they wouldn't be able to look at it until the following Monday; when I mentioned that it might be a transmission issue, they said they only had one transmission tech, and he wouldn't be able to look at it for three weeks. NOT HAPPENING! So that's how I ended up at Jim's Transmission. To be honest, Jim's looks a little shady wedged in an alley between the two directions of Industrial Boulevard, but the guys working there were nothing but professional. Chances are, when you call you'll have to leave a message because they don't have a dedicated service writer or anyone to answer the phone, but they got back to me within an hour or so. Calling on Monday morning, they were able to have me in on Wednesday morning. By Wednesday afternoon they called me with a diagnosis and a quote, and by early Thursday they had it fixed, for exactly what they quoted. I've been going to dealerships for my service for the past several years and I honestly forgot that this level of no-nonsense mechanic existed. I'm thankful for the work they did and how quickly and affordably they were able to get me back on the road. If you're looking for a mechanic in Cumberland (especially for transmission issues) don't write off Jim's before you talk to them.

On our way to Wisp, we started losing tire pressure. Looked them up and stopped. They were able to…read morelook at the tire right away. $25 patch and we were out within 20 mins. Great service.

Brought my car in for a brake issue, master cylinder needed replaced. Ok, no problem. Picked up my…read morecar, no problem. Got it home and my brake fluid sensor starts going off. I check the brake fluid level, it's topped off. I call DK Tires and tell them about the sensor. They tell me it's probably bad, they'll replace it. Ok. Brought my car back in. The replaced the sensor...and when I start my car my whole dash lit up with error codes. I went back into the office, told them what was going on and they proceeded to tell me that it was like that when I came in. I honestly couldn't believe what they were telling me. As a last ditch effort I asked them to at least take a look at it again since I didn't feel comfortable driving it with a stability control error coming up. One of the mechanics started yelling at me in front of my 5 year old daughter, telling me to leave or he was going to tow my car. At this point I called the police and explained the situation. They came and I told them what was going on. I knew that there wasn't much they could do but they took a report, told me to file charges at district court and they followed me home to make sure I made it back ok. I wouldn't go back to DK Tires if they paid ME.

Rocky is one of the nicest guys out there. He is very genuine and does GREAT work! He's not a guy…read morethat is going to try to get a ton of money out of you for nothing. We have been a loyal customer for years and have never been disappointed.

If i could rate lower I would the car was worse than when I brought it in and never followed there…read morehours or answer the phone they then tried to blame the new problem on a part that wouldn't cause these issues and I had other mechanics check and all said the same

I had car trouble while passing through town, and this shop did an amazing job helping me out and…read moregetting me back on the road! My roadside service completely dropped the ball and never put in my order for a tow, so by the time the tow truck showed up, it was too late for them to check my car that day. They helped me find a hotel for the night and kept me updated on the repairs! (Visited August 24, 2021)