After being dissatisfied with two ENT's, my husband suggested I see his "guy" and absolutely…read morethrilled I did. From first walking into the office at 6816 East Brown Rd, suite 102 in Mesa, I found the office to be extremely welcoming and without the feel of a hearing aide facility. Walls decorated with beautiful art and the smell of coffee brewing was welcoming. Meeting Dr. Ben and Alexandra was such a pleasure, just down to earth nice people that just want to help my hearing. Alexandra took me through hearing test and explained in detail the different types of hearing aides and what she recommended and why for me. Meeting with Dr. Ben I found him to be extremely patient explaining in detail the results of my hearing test and really detailed in how the hearing aides worked. I'm so glad to have chosen them and would highly recommend them to anyone that has a slight hearing issue to someone that has a lot of hearing issues. The customer service is beyond amazing and I'm extremely happy. !!

I got my Soundgear Electronic Ear Plugs at this business two years ago. I needed one of the…read morerechargeable batteries replaced so went in person to see about it. I was told it would cost $350.00 for them to send the unit to Starkey Labs in MN! I declined to pay that exhorbitant amount and called Starkey directly. A nice, efficient customer service rep sent me an overnight shipping label, and said the cost would be $165.00 with a new six month warranty and a firmware upgrade for both plugs. There are other Soundgear dealers in the Valley and I recommend avoiding this one.

Dr. Bagia is very competent and explains everything clearly. I would no hesitate to recommend this…read morepractice.

I have moderate hearing loss, and have worn over the ear hearing aids for years and was seeking a…read moredifferent option...Specifically, in the ear canal models. Ashley diagnosed and provided professional advice. She was extremely patient with me by allowing me to try multiple brands/features/models. This allowed me to get to what I feel is the best all-around choice for me as far as hearing quality, comfort and great battery life = Phonak Virto Titaniums - Thank you Ashley!!!

Saw Dr Scott McGrath at Hearing Solutions of Arizona in Mesa and absolutely loved him! He is…read morepersonable and does not rush your appointment. Their pricing is very affordable and lower than a lot of other clinics. I recommend Dr McGrath and Hearing Solutions of Arizona to anyone looking for a new audiologist you won't be disappointed!

I needed a replacement for a broken receiver wire on a hearing aid. Having failed to find what I…read morewas looking for around north Scottsdale, I found Hearing Solutions on the opposite side of the Phoenix area. It may have been a much longer drive to there there, but I was able to walk in (actually got the part at the Tempe office - sent over from the Mesa office) and quickly get the replacement part installed in my hearing aid -- at a much cheaper price than I was quoted at two other places. Special thanks to Sharon, who patiently listened to my concerns in my phone calls and arranged for the part to be installed at the other Hearing Solutions office, which was closer to me. I had an excellent experience with both the Mesa and Tempe offices. Thanks so much!

Always available, generous with their understanding and care. Scott takes great care of his clients.read more

HORRIBLE!! First, I was sold a pair of hearing aids that were rechargeable, but the charge only…read morelasted for 6-9 hours. When I took them back, I was told since they use a great deal of charge due to my hear loss the battery doesn't last every long. So why was I sold them in the first place?! Then had to change them for ones with batteries. Now for the second time in 6 MONTHS, I have to take them back because they are not working!! I have had hearing aids for 20+ years and have only had 2 other pair. Now in the space of 6 months, I ha ve had to replace the t he ones that were sold to me and were wrong and again not hearing for days because they are not working!!!

I went in for wax removal in my right ear because it It was plugged up …read more I wasn't in the chair for the wax removal 5 minutes and Ariana said I was done I told her I still felt something and instead of looking in one more time she just goes on to tell me it probably some loose skin. I even said so if I keep feeling this can I come back in she said yes. When I walked into the reception area they hadn't finished checking in the person who walked in after me that is how long she spent looking in my ears. This was a Monday . The feeling of wax in there only got worse. I had a busy work week by Thursday night it was clogged up I called Friday left a message like you always have to do and wait for them to call yo back. On Monday I get a call The receptionist got my info said she would have to talk to Ariana and call me back. I got a call back Ariana and was told that Ariana said my ears were clean and I should go see my health care provider I must have an infection. I'll just go to a real ear doctors office and get this looked at. Mary C

After many years of working with Advanced Hearing at their Mesa, AZ location, I continue to be…read moreimpressed by their high level of service and support! Everyone I've encountered at this office is always very friendly and helpful. Their after sale support is amazing and I commend management for fostering an environment conducive to excellent customer service. More importantly, I commend the staff, Ben and Molly on this occasion, for having a caring attitude towards patients and going above and beyond to understand their unique needs and find suitable solutions.

This office has four stars, which is great but when I called today to see if they took my insurance…read moreor not, they told me that I would have to be seen by the doctor and evaluated to determine if they take my insurance or not that's egregious and outrageous and as a matter of fact, there's some other issues with that Policy good luck

Great atmosphere. Easy quick exam. Explained details in laymen terms. Receptionist was very…read morefriendly and Dr Pitrone easily explained the whole process in detail.

They charge you for short lived service plans, charge you constantly for any follow-up and don't…read morestand behind the junk they sell you. Recommend other hearing centers before using this one.

I had an appointment ag Happy Ears in Mesa with Andrea Hawkins. She is a doctor of audiology. She…read moreanswered all my questions, in an easy to understand way. She has offered to have the company rep contact me . I have a major, life altering decision to make and I have been given many resources to assist me. Thank you Happy Ears.

My elderly mother purchased $6,000 hearings aids from ABC Hearing Center. I was later informed…read morefrom an East Coast hearing aid store they were only mid-level-quality hearing aids. My mother could have purchased higher quality Costco hearing aids for a fraction of the price.

Dawn and her team are friendly, knowledgeable and you can tell they have their clients' best…read moreinterest in mind, and aren't just trying to push a sale. They're quick with tune ups/adjustments and usually have the right batteries on hand, and they're great about following up with you to make sure everything is functioning properly. Excellent customer service and great products! Highly recommend!