the service was outstanding. Jill Venturella was very helpful in assisting me with my hearing aids…read more They are a great service provider. They live by the motto---"No cares how much you know until you show them how much you care." Patricia Cummings

Getting my 94 year old dad to consider a hearing aid wasn't easy, but it's gotten so bad I've had…read moreto use earplugs when I'm visiting and he's blaring the TV! Chris Kubick was masterful at walking dad through the process, even offering to take him to his favorite downtown restaurant to show him how the aids will adjust to varying background noise levels! I really thought dad would push back, but Chris has a terrific bedside manner and we're very happy with the process.

I went to this hearing center location about 2-3 weeks ago to order a new set of musician's…read moreearmolds. I had somehow lost the previous set at a gig at Jersey Girl Brewery about six months ago. They took the impressions, and ordered them from Westone for me. They came today and are correct. It was easy to get an appointment and order the molds (although it helped that I had these before so knew exactly what to ask for: clear silicone earmolds with ER-15s.)

Wonderful experience. You can tell these women put a lot of energy into making their center a great…read moreplace to work and visit. There was no pain during my visit and everything was explained to me very thoroughly. I felt safe and comfortable at all times. In addition, they are so courteous and they make sure everything is delightful. I would highly recommend for patients of any age.

I had five year old hearing aids which I never wore due to discomfort. I went to the Summit Hearing…read moreAid Center and they made adjustments that completely fixed the problem. Not only that, they adjusted and upgraded the technology on my devices. I hear better and have significantly greater features than I realized were possible for my hearing aids. Furthermore, the follow-up service has been fantastic. I could not be happier with the result.

Excellent service from Nicole and the office staff on the hearing aid. Recommended if you are in…read morethis area.

Dr. Susan Wood is very committed to helping people be able to hear most of the time in all…read moresituations. Her caring attitude is very evident in visits with her. The office is calm and a pleasant place to be.

After having a disappointing experience at the facility my general practitioner recommended to…read morecheck my hearing loss, I reached out to Dr. Susan Woods. I had met her a few years prior at a talk on hearing loss at a local organization I belong too and thankfully saved her card. Dr. Woods responded to me promptly with care and professionalism. I am overwhelmed by the kindness and efficiency of her and her staff. I finally have the hearing aids that I was trying to get for months and highly recommend this location for any hearing needs. You will get treated like a human being instead of $$.

I have been a patient of Dr. Knapp's at The Hearing Group for 3 years, and I have found her and the…read moreentire staff thoroughly professional and caring, helping me to adjust to wearing hearing aids and caring for them.

Several years ago I noticed I had been having issues hearing people talk when there were other…read morenoises or conversations nearby. I went to the Hearing Group and they tested my hearing and identified deficiencies at various ranges. They also indicated that I had tinnitus. They discussed several hearing aids, their features and benefits including costs. They also checked my insurance and got the authorization for the hearing aids. They fitted the hearing aids, showed me how to use and take care of them and had me come back several times to check everything and made sure I was comfortable. (the hearing aids were great. The cat tried eating them, they went scuba diving with me and they kept working fine for several years.) After 6 years it was time to retire them. Went back to the Hearing Group, had my hearing checked and got new hearing aids. The doctors were great as always, They discussed the new technology(wow), made recommendations and I have new hearing aids. Better tech, these block unwanted sounds even better. The connect to my iPhone and I can watch TV with the sound at the right level for me without everybody else complaining. I highly recommend the hearing group. Won't let anyone else inside my ears. Staff is welcoming and professional. Called me to remind me for appointment. Everyone there really cares. Worst part is the 45 minute drive to get there, BUT WORTH THE TRIP!!

Very professional staff & modern office. Meredith, the audiologist, was very thorough and asked…read moremany pertinent questions before performing the hearing test, which was done in a "quiet booth" for my 91 year old mother. After the test, she explained the results, options and made a recommendation, which was quite different from her prior experience (8 years before). My mother agreed with Meredith, who then made the mold of her ear. They called when the hearing aid was ready; this visit was with the other audiologist, Eric. He was just as thorough in explaining the use and care of my mother's hearing aid, then fit her and programmed it using the computer, which fine tuned it to the right level. Eric patiently answered all the questions my mother asked him. So far, I am pleased that my mother can now understand everything I'm saying to her without having to repeat myself! I'm sure our other relatives who come to visit her will be pleasantly surprised. The location is 1 block off of the Parkway exit ramp (exit 135) if you're driving northbound. If coming southbound, you just go around through the intersection. The waiting area is clean, with more than enough comfortable seats. There were plenty of open spots in their parking lot. There are NO STAIRS, which is wonderful ~ only a small curb separates the wide driveway from the sidewalk, which the front door is level with. The woman at the front desk, Val, is business-like and helpful. She completes their staff of 3. Their hours are VERY LIMITED (10-4, M-F) which caused a 3 month delay between the 1st & 2nd appointments which conflicted with my husbands work hours and when he was next able to take off. He is the only one my wheelchair-bound mother trusts to transport her anywhere. In the interim, my mother spoke with a friend of hers about her experience; the friend told her that there are companies who will come to a patients home. Aside from that problem, which most likely would affect a small number of their patients, I HIGHLY RECOMMEND The Hearing Center for their attributes and would have given them a 5 star rating! If I learn of any changes or additions to their hours and/or days, I will post an update to this review.

Dr Sandler has be taking care of my family for the past four years. It is always a great…read moreexperience. Dr Sandler is always very professional and caring. I highly recommend going to see him.

Dr Smith is a very good audiologist. However her business practices are unstable. During my first…read morevisit, she did an intake and it was very good. When I made an appointment for a followup, she did not show up for the appointment and said I had the wrong date. Then she wrote that she was no longer offering consultations if I purchased a hearing aid from her because she felt that people were taking advantage of her time. This is my problem? There is no stated business policy on her page.

Enid is a highly professional audiologist. She spared no effort to get the perfect fit hearing aid…read morefor my father. I highly recommend her for the excellent results, the patience, and the compassion to the patient. That being said, the price quoted was significantly cheaper compared to some alternatives we checked.

Excellent quality of care and service. Staff is kind and caring and will go out of their way to…read moretake care of your hearing needs. Highly recommend!

I first took my elderly mother to see Dr. Farah in 2015. Dr. Farah was so kind and patiently…read moreexplained the testing procedure to her and advised us of the alternatives for possible hearing aids. She was very helpful in explaining different features and providing a recommendation. I purchased hearing aids for her that have worked tremendously well. Recently (six years after her first visit), my mother lost one of the hearing aids. I sent a note to Dr. Farah, who very promptly responded with alternatives for a replacement. She again described all the options and was very helpful in suggesting a cost effective recommendation for a replacement aid. She very promptly found a replacement, programmed the aid and mailed a package to my mother. We are so grateful to have Dr. Farah's incredible service and support!