Of all the reports dealing with hearing aids, the scariest is the connection between hearing loss…read moreand dementia. That sounds like just marketing, but several studies confirm the association. With that in mind, how do you deal with hearing loss decades before dementia can settle its claws into your life? The best, if you have hearing loss, is to get yourself a pair of aids in an industry that has progressed in leaps and bounds during the past decade. I almost did not have that luck. I tried three times to kick dementia under the bus by going to several hearing clinics over the past twenty years. I had to return the aids to all of them within a 45-day period to get refunded. Finally in 2026 I found my hearing aids Shangri-la. That wonderful dispenser of hearing aids is Brooklyn Audiology Associates, which has three branches in Brooklyn. The Brooklyn Heights location, a mere 20-minutes' walk from my apartment, is staffed by "hearing aid experts," as they call themselves. I had the luck to be treated by John, in the business for a few decades, and be helped as well by Annie at the reception desk, setting appointments and even giving the aids a thorough cleaning during my visits. The company goes beyond New York State Law by allowing clients to return their just-fitted hearing aids for up to 60 days, 15 days beyond the legal requirement. John gave me the standard audio test. The print-out showed that I had moderate to severe hearing loss. I signed up for hearing aids, which includes one year of service, for periodic check-ups and adjustments. Plus: United Federation of Teachers gives its members and retirees like me up to $4000 in rebates for each three-year period. (Check whether your union has similar goodies.) During my follow-up visits, I had the Phonak aids adjusted three times until now I often fall asleep not realizing that I am still wearing them! The Phonak equipment is not cheap. This is a high-end product that can last up to four years, with a new audiology test determining whether your hearing has diminished with age. I think you will be pleased with the service you get, particularly important because adjustments may be needed especially during the first 60 days. I was fortunate in that my left hearing aid needed an adjustment beyond the 60 days: no problem here. Chances are you will be set up with an RIC, or Receiver-in-Canal, in which the bodies holding the chargeable batteries are behind the ear. John fixed me up with an ITE, or In-The-Ear aids, each of which is a solid, individual unit. I received another audiology test a few days ago, three months after I ordered the aids, and discovered that in most frequencies, my hearing progressed to the 0-20 score. That's the gold standard for normal hearing. Don't annoy your friends by saying "what?" or "can you repeat that?" or pretending that you understand what they are saying only to baffle them with your retorts. Get your hearing fixed and give your pals the opportunity to hear your witty banter

Nice and friendly receptionist. Audiologist very courteous…read moreand professional. Appointment is punctual and no wasting time waiting

Staff was helpful and efficient. Audiologist was patient with my elderly father and not only…read morerepaired his hearing aid but made it louder for him.

NY Audio Ass. Staff are caring professionals from the receptionist to the techs... I highly…read morerecommend them . My tech Grace was very caring & attentive to my concerns . Thank you for your professionalism & expertise. From 1-5 stars . I give them a 5 star rating

I was with my mother in the hospital in Brooklyn. She was having problems with her hearing aids. I…read morewalked in to New York audio associates. Ask them if they would take a look at the hearing aids. Maybe they just needed a cleaning. A woman named Mallory helped. While they didn't service my mother's brand of hearing aids, she said she would take a look. All that was needed was a wax cleaning. My mom could hear again. I can only image how nicely they must treat a paying customer. Kudos to Mallory.

We were referred to Dr. Feng's office, where my 97-yr-old mother received a thorough evaluation…read morefrom Dr. Tiffany Hong. From the very beginning, we felt she was in caring and capable hands. The exam was comprehensive, and everything was explained with patience and clarity. When we returned two weeks later for the hearing aids, Audiologist Suzette Xie took the time to gently guide my mother on how to use and wear them, making sure she felt comfortable and confident throughout. The fit was excellent, and my mother can now hear clearly again. Conversations now feel natural, and the simple relief of not having to repeat everything has made a huge difference for everyone in the family. We're truly grateful for the care and attention she received. The office has a very friendly atmosphere, and the staff were accommodating with no attitude, even when I needed to make a last minute change to my appointment that day. The wait time was under 10 minutes. Highly recommended.

Dr. Kathy Feng, a New York State licensed Doctor of Audiology for over 12 years, was highly…read morerecommended by a Columbia Medical Center Audiologist to have my hearing aid device made. Well-explained orientation, very precise and patient on how to operate and maintain a hearing aid device. As well as amazing, well-ethical staff, I have seen at a health care clinic. I am impressed with the final product as well, high-end quality and packaging.

Professional and knowledgeable. Strongly recommended. I was able to select location from either…read moreBklyn or Manhattan that suit my schedule.

I hadn't been happy with my hearing experiences for a while. I paid a visit to the New York Hearing…read moreCenter and Dr. Kathy Feng. Sunny , the receptionist, greeted me warmly and led me through the initial paperwork process. I didn't have to wait very long at all before I began the testing process. The lovely Dr. Feng determined that my listening experiences may be much improved were I to acquire a hearing aid. I followed her recommendation and she was absolutely correct. I felt well taken care of by Dr. Feng. I am now hearing better and I had a very pleasant experience doing so. Thank you Dr. Feng!

I am giving 1 star because I am disappointed and frustrated. I have been trying to get help with…read moreaudiology and hearing aids, but i felt confused and unsupported. I brought my paperwork, but it still was not enough, and I did not understand why. My sister helped me by FaceTime to communicate with the doctor/audiologist, but even then the doctor seemed confused about what I needed the paper for. That was very frustrating for me because I am Deaf and communication is already limited. I have needed hearing aid support for many years, and I really hoped this place would help me move forward. Sadly, I left feeling disappointed and had to cancel and try to get a new referral somewhere else. I am sorry, but I want to speak the truth about my experience. I hope they can improve communication and support for Deaf patients in the future.

Overall I had a good experience. Pouya was helpful in assessing my current hearing ability through…read morea test and explaining different options to protect hearing such as custom-fitted earplugs. I'd recommend this clinic overall.

Dr. Monica is great. She knows her stuff and is patient and helpful. I have the Lyric model, so…read moreneed to go about 1x/month. She makes it pleasant and painless.

This was my first visit to NYC Hearing Associates and I couldn't be happier! Dr. Weible and staff…read moreare extremely cordial and knowledgeable. They took the time to explain in detail each test that was going to take place at my appointment and the expected results. Immediately after the exam, which was very efficient, they explained the results and thoroughly answered any questions that I had. This is a very professional practice with warm and welcoming staff. I highly recommend!

I got my first hearing aids over 2yrs ago and have never had service like this before, never had a…read moreproblem until recently. First the right one wasn't working, I bought it in and they had to send it to the factory, returned within 2 weeks. Fixed. Than the left one wasn't working right so I returned to Dr. Zelnick and spent about 10 minutes before my hearing aid was fixed. Fast and friendly, you can't ask for more!!

Mark You are an inspiration. Thank you for being dedicated…read moreto helping the world hear better......hearing connections us TO THE WORLD!!!! Kind regards, Karen Renick Past President HHCANY

I am a longtime client of the Center for Hearing and Communication, having…read morebeen fitted for my first hearing aids decades ago when the center had a different name and location. My experience with CHC has always been so positive that I want to be sure that others are aware of the exceptional level of care I received. Kristin Baldwin, a CHC audiologist, combined scientific expertise, a positive approach to helping me adjust to my hearing challenges, and unparalleled enthusiasm about helping me to hear. Terrence Williams, who helped me select new hearing aids, has decades of experience helping clients find just the right devices to improve their hearing and ability to communicate. After we selected the aids, Terrence enthusiastically discussed all of the different auxiliary hearing instruments available to improve my hearing in theaters, at parties, while watching TV, and then he tailored his recommendations to my needs. CHC provides state-of-the art scientific and technical experience in an environment where my unique life experiences were carefully considered. I could not be more pleased.

Do not take your child here for speech therapy. It's mediocre and they spend too much time…read moreexamining your child's hearing aids rather than doing speech therapy. The Director is a liar and a bully Avoid the therapist with initials AM. Not transparent. Too young and inexperienced.

Dr. Grishna helped me quickly and efficiently and was a pleasure to interact with during our…read moreappointment. I strongly recommend her!

I really needed to find a doctor so I could get a check up and I found great reviews on this…read moredoctor. So I made an appointment for Sunday. I killed sometime in the area, then went over. The office is in a brownstone it looks like an the waiting area was nice. The Receptionist had me fill out some forms then I was on my way with Dr. Grishina. She was very nice and asked me the general medical questions & history. Then she gave me an overall checkup. She drew blood, which I hate doing but she was gentle and I didn't feel a thing. After that she told me when I get my results back she will give me a call. Which she did not too long ago. It's hard to find a doctor these days you can feel comfortable with and who aren't pushy or rude. I really like her and I feel good knowing I have a place to go to if I have an issue.