I've been coming to this provider in my teen years and is now in my middle age. It feels like…read morevisiting and catching up with family. I feel like a person as opposed to be treated like just a patient. The waiting room is quiet and service is fast. I am a professional and needs reasonable accommodations for work and Brooklyn Audilogy support with the process. Will highly recommend this place to others.

Of all the reports dealing with hearing aids, the scariest is the connection between hearing loss…read moreand dementia. That sounds like just marketing, but several studies confirm the association. With that in mind, how do you deal with hearing loss decades before dementia can settle its claws into your life? The best, if you have hearing loss, is to get yourself a pair of aids in an industry that has progressed in leaps and bounds during the past decade. I almost did not have that luck. I tried three times to kick dementia under the bus by going to several hearing clinics over the past twenty years. I had to return the aids to all of them within a 45-day period to get refunded. Finally in 2026 I found my hearing aids Shangri-la. That wonderful dispenser of hearing aids is Brooklyn Audiology Associates, which has three branches in Brooklyn. The Brooklyn Heights location, a mere 20-minutes' walk from my apartment, is staffed by "hearing aid experts," as they call themselves. I had the luck to be treated by John, in the business for a few decades, and be helped as well by Annie at the reception desk, setting appointments and even giving the aids a thorough cleaning during my visits. The company goes beyond New York State Law by allowing clients to return their just-fitted hearing aids for up to 60 days, 15 days beyond the legal requirement. John gave me the standard audio test. The print-out showed that I had moderate to severe hearing loss. I signed up for hearing aids, which includes one year of service, for periodic check-ups and adjustments. Plus: United Federation of Teachers gives its members and retirees like me up to $4000 in rebates for each three-year period. (Check whether your union has similar goodies.) During my follow-up visits, I had the Phonak aids adjusted three times until now I often fall asleep not realizing that I am still wearing them! The Phonak equipment is not cheap. This is a high-end product that can last up to four years, with a new audiology test determining whether your hearing has diminished with age. I think you will be pleased with the service you get, particularly important because adjustments may be needed especially during the first 60 days. I was fortunate in that my left hearing aid needed an adjustment beyond the 60 days: no problem here. Chances are you will be set up with an RIC, or Receiver-in-Canal, in which the bodies holding the chargeable batteries are behind the ear. John fixed me up with an ITE, or In-The-Ear aids, each of which is a solid, individual unit. I received another audiology test a few days ago, three months after I ordered the aids, and discovered that in most frequencies, my hearing progressed to the 0-20 score. That's the gold standard for normal hearing. Don't annoy your friends by saying "what?" or "can you repeat that?" or pretending that you understand what they are saying only to baffle them with your retorts. Get your hearing fixed and give your pals the opportunity to hear your witty banter

Staff was helpful and efficient. Audiologist was patient with my elderly father and not only…read morerepaired his hearing aid but made it louder for him.

NY Audio Ass. Staff are caring professionals from the receptionist to the techs... I highly…read morerecommend them . My tech Grace was very caring & attentive to my concerns . Thank you for your professionalism & expertise. From 1-5 stars . I give them a 5 star rating

I was with my mother in the hospital in Brooklyn. She was having problems with her hearing aids. I…read morewalked in to New York audio associates. Ask them if they would take a look at the hearing aids. Maybe they just needed a cleaning. A woman named Mallory helped. While they didn't service my mother's brand of hearing aids, she said she would take a look. All that was needed was a wax cleaning. My mom could hear again. I can only image how nicely they must treat a paying customer. Kudos to Mallory.

We were referred to Dr. Feng's office, where my 97-yr-old mother received a thorough evaluation…read morefrom Dr. Tiffany Hong. From the very beginning, we felt she was in caring and capable hands. The exam was comprehensive, and everything was explained with patience and clarity. When we returned two weeks later for the hearing aids, Audiologist Suzette Xie took the time to gently guide my mother on how to use and wear them, making sure she felt comfortable and confident throughout. The fit was excellent, and my mother can now hear clearly again. Conversations now feel natural, and the simple relief of not having to repeat everything has made a huge difference for everyone in the family. We're truly grateful for the care and attention she received. The office has a very friendly atmosphere, and the staff were accommodating with no attitude, even when I needed to make a last minute change to my appointment that day. The wait time was under 10 minutes. Highly recommended.

Dr. Kathy Feng, a New York State licensed Doctor of Audiology for over 12 years, was highly…read morerecommended by a Columbia Medical Center Audiologist to have my hearing aid device made. Well-explained orientation, very precise and patient on how to operate and maintain a hearing aid device. As well as amazing, well-ethical staff, I have seen at a health care clinic. I am impressed with the final product as well, high-end quality and packaging.

Professional and knowledgeable. Strongly recommended. I was able to select location from either…read moreBklyn or Manhattan that suit my schedule.

I hadn't been happy with my hearing experiences for a while. I paid a visit to the New York Hearing…read moreCenter and Dr. Kathy Feng. Sunny , the receptionist, greeted me warmly and led me through the initial paperwork process. I didn't have to wait very long at all before I began the testing process. The lovely Dr. Feng determined that my listening experiences may be much improved were I to acquire a hearing aid. I followed her recommendation and she was absolutely correct. I felt well taken care of by Dr. Feng. I am now hearing better and I had a very pleasant experience doing so. Thank you Dr. Feng!

I am giving 1 star because I am disappointed and frustrated. I have been trying to get help with…read moreaudiology and hearing aids, but i felt confused and unsupported. I brought my paperwork, but it still was not enough, and I did not understand why. My sister helped me by FaceTime to communicate with the doctor/audiologist, but even then the doctor seemed confused about what I needed the paper for. That was very frustrating for me because I am Deaf and communication is already limited. I have needed hearing aid support for many years, and I really hoped this place would help me move forward. Sadly, I left feeling disappointed and had to cancel and try to get a new referral somewhere else. I am sorry, but I want to speak the truth about my experience. I hope they can improve communication and support for Deaf patients in the future.

I am extremely frustrated with the experience my grandmother and I had at this office. We arrived…read moreat 10:45 a.m. for her 11:00 a.m. appointment, but we were not called until approximately 1:04 p.m. Waiting over two hours for a scheduled appointment is simply unacceptable. The delay caused my grandmother to miss another medical appointment she had with a different doctor, which she ultimately had to cancel. This created unnecessary inconvenience and stress for her. I understand that unexpected delays can happen, but a wait of this length without timely care or clear communication is very disappointing. It gives the impression that the office may be understaffed or that there are operational issues that need to be addressed. Regardless of the cause, this situation should be investigated because it is not a normal or acceptable experience for patients. Unfortunately, based on this experience, I cannot recommend this office. I hope management takes this feedback seriously and makes the necessary improvements to ensure other patients do not experience the same situation.

Dr. Monica is great. She knows her stuff and is patient and helpful. I have the Lyric model, so…read moreneed to go about 1x/month. She makes it pleasant and painless.

This was my first visit to NYC Hearing Associates and I couldn't be happier! Dr. Weible and staff…read moreare extremely cordial and knowledgeable. They took the time to explain in detail each test that was going to take place at my appointment and the expected results. Immediately after the exam, which was very efficient, they explained the results and thoroughly answered any questions that I had. This is a very professional practice with warm and welcoming staff. I highly recommend!

I got my first hearing aids over 2yrs ago and have never had service like this before, never had a…read moreproblem until recently. First the right one wasn't working, I bought it in and they had to send it to the factory, returned within 2 weeks. Fixed. Than the left one wasn't working right so I returned to Dr. Zelnick and spent about 10 minutes before my hearing aid was fixed. Fast and friendly, you can't ask for more!!

Mark You are an inspiration. Thank you for being dedicated…read moreto helping the world hear better......hearing connections us TO THE WORLD!!!! Kind regards, Karen Renick Past President HHCANY

Do not take your child here for speech therapy. It's mediocre and they spend too much time…read moreexamining your child's hearing aids rather than doing speech therapy. The Director is a liar and a bully Avoid the therapist with initials AM. Not transparent. Too young and inexperienced.

Good luck trying to make an appointment. Although 3 different people in the office answer the…read morephone, they transfer you to the one person who's not in the office and it drops to her voice mail. If I'm free right now to make an appointment, they want me to leave a voice mail so they can call me back tomorrow. Most people who are working have limited time to do these tasks and I personally don't like being called back while I'm in the middle of a meeting. It shouldn't take days to make an appointment. I was a previous patient but I doubt I'll continue. So annoying.

Dr. Jack Russo is an excellent practitioner. I was lucky to be able to see him today, on short…read morenotice, thanks to the website associated with his Downtown Brooklyn office, entandallergy.com. Dr. Russo was a careful listener, a conscious soul who immediately went to work helping me resolve my laryngitis issues from a flu diagnosis I received a week ago. I usually get better in a few days, not a week. Dr. Russo helped me become less frightened at the longevity of my symptoms, especially in light of what has been going on these days with other corona viruses in other countries. I recommend him to anyone who needs an excellent ENT... who's also a warm and compassionate human being. That's an A+ combination in my book.

I do not trust anyone in general. Imagine my surprise when I no longer had a choice. My first step…read moreinto the office and we went straight to it I didnt even wana go but he told me if he's gonna work on me he needs to examine me. Ill spare the stupid little details. I spoke with him and he gave me a full picture of what removing my tumor and recovering would entail within 5 minutes. I have a low tolerance for long talks and I feel he detected that. Even encouraged me to get a second opinion. I did no research on him so I was taken aback by his focus his honest eyes and his charisma. There was no doubt in his eyes and he never averted his gaze when speaking about the grim possibilities. His confidence gave me confidence. Im in the hospital now its been a few days but im doing great! He visits and makes sure I understand what part of the story we are up to. Yes we. This guy is there every step of the way and I feel more confident every morning I wake up with what used to be this stranger that turned out to be my biggest supporter. Good man Great doctor! My damn hero who made it possible for a 34 year old dude to have another shot at getting back to his family. 13 hour surgery and dude comes to see me the next opportunity that arose.