I brought my electric modified beach cruiser to Zack yesterday. I needed new rear spokes, front and rear wheel truing, a full tune up and a quick release seat post clamp. I cannot tell you how thrilled I am that Zack not only does fantastic work, but he offers free pick up and delivery of customers bikes within a specified area. He had my bike at my house by 6:30pm the next day as quoted. I barely recognized my cruiser, it looked brand new, how refreshing was that? I've waited over a week for tune ups at the larger competition in town and it came home just as dirty as when it went in. Some larger bike shops make you feel like you're inconveniencing them bringing a beach cruiser into their shop. Zack was professional, knowledgeable, friendly, and welcoming. My bike looks brand new again, I love my bike again read more

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I could not be happier with the bike Zack got for me without an in person visit. After 2 shoulder surgeries I needed something with way less vibration. Wow what a difference. Thank you Zack for working with me remotely! read more

I had a couple of wheels where the chain had dropped off the inside of the big cog and chewed up the spokes. There aren't any bike shops near me that I'd trust to do a repair of this type. I found Zack as a dealer for ENVE wheels, so I figured he could be a good resource. As I'm about an hour and a half away from Zack, I emailed him the details of the wheels and asked if we could schedule a repair that would coordinate with a car service appointment. He was very accommodating on the scheduling, and was able to repair the wheels that day. He does excellent work, and included charts showing the spoke tension on both wheels, which were within a couple of percent variation of each other. His service and responsiveness make him worth a special trip. read more

I had my Fox Float X EVOL rebuilt by Zack. He was fast and super accommodating for drop-off and pick-up. More importantly he does great work. Zack evaluated the function before working on it and correctly identified the trouble. He did a full rebuild and I know because he included all the replaced parts in a baggie! The shock was returned with the exact setup (pressure and settings) as when I dropped it off and it WORKS GREAT! I am glad I found Zack...my obvious "go to" for stuff I cannot do on my own. read more

Zspokes - Zack's work proudly displayed on my Giant Trance. - Bike Repair/Maintenance Near Me - Charlotte, Vermont