I left my dog there overnite bc they said they could take better care of her then I could ! And…read morethen the next morning called me telling me to come get her bc there isn't anyone that stays overnight to watch ur pet and my dog laid in her vomit and diarrhea alnite! She came Home smelling like a hog barn and w s red sore butt that I had to get prescription meds to treat it! And then charged me $700plus for one night and she was worse then when I took her in there!

Having been a patient for 5-6 years, After taking my kittens in for a vet apt when i first rescued…read morethem the vets pointed out funny breathing but didnt offer to do anything for it, when it got worse a few days later they made me wait longer to take them in, charged for the checkup again, then slapped with a bill i had to go to a bank to finish paying so i signed a agreement to pay as they said i could, few weeks later they send me a letter telling me they will no longer serve me because they dont do payment agreements, meanwhile my kittens still breathe a little hard a couple months later because of their poor service but I'm the problem? Now i cant get my cat in anywhere cuz they are booked or not accepting new patients, when i called to ask for clarification the doctor was immediately rude

I would give zero stars but you have to click at least 1…read more Appointments are 2-3 weeks out, when you have a sick pet they aren't willing to work you in. As well they want pre-payment before being able to schedule anything.

I have been taking my cats to this clinic for almost 30 years. Yes, it's changed hands over the…read moreyears, but I could not believe the lack of concern for my cat on Christmas Eve. My fur baby had a UTI but they have no time and would not make time my cat. What a lack of professionalism and empathy this clinic was lacking. They did not even refer me to the emergency clinic. I had to find someplace on my own. Don't take your animals here if you want them to be cared for in a loving manner. Customer service is definitely lacking here!

When I called the day before to see how much it would cost to have my cat put to sleep they quoted…read moreme one price and then charged another! They charge mt son in law an exam fee for his cat sinc

my dog went here for 13 years. he went every six weeks (aprox) for his allergy shots and saw Dr…read moreBruce every time. repeatedly told "oh, he looks great" had a well appointment on Monday. said all was well. Gave him his allergy shot. took him back on that same Thursday to see the useless Dr Garcia !!!! she didn't run blood work and xray or anything. threw some meds his way and said "if he gets worse to to Med vet". inevitably he got worse she had said it's his pancreas. once at med vet... they told me he had a large mass on his abdomen... cancer. we had to put him to sleep. what a complete unecessary surprise. we are all devastated... he was my best friend and I loved him immensely... it was NOT his pancreas

Love Dr. Noll very efficient and always answers my questions. Have been going here for many…read moreyears.Very good to my babies!

Caring, accommodating (yay Saturday hours!!) thorough, and very informative doctor and staff…read more We've been coming here for a number of years, since we moved to the area, with our assorted dogs and cats, and would recommend them without hesitation. Nice rural setting, easy to get appointments (even relatively last minute, on a weekend!!) and they do a great job keeping you informed, both in the office and online with email updates. I think they now even have their own app!! Reasonably priced, with plenty of supplements and related products available, along with lots of caring/no nonsense info and advise. Great Vet choice in the S. Springfield area!!

Dr Campbell is so caring and gentle. He's been our vet for years and always takes care of both our…read moredog and cat.

From the owner: Veterinary Servicesread more

Since this review things have changed in his office like his front office girl is a gossiper . I…read morehad recomended his offfice to a friend and she asked me what vet I used , I told her dr king and she called to get an appointment well the front office girl proceeded to tell my friend that my dogs were not up to date on their shots !!! I have never put my personal business out there like that and I find that is very unproffestional !!! I now know I will never go back there .

These guys have been caring for my pets for over 15 years. Dr King and his staff are fast,…read morefriendly, and most important - caring. I would recommend anyone to give Dr King a try

The staff and doctors at Northside are consistently kind, knowedgeable and caring. Their concern…read morein an emergency is genuine, and their desire to keep my pet as healthy and happy as possible is always evident. I recommend them highly!!

I gave you a 1 because it makes you. You don't deserve even that!…read moreI had an equine life threatening emergency February 25, 2021 I called and spoke to triage person who said you'd call me within 30 minutes I told her my horse was going to die tonight if i didn't find a VET to help him. You were the closet to him and could've probably saved his life with early intervention. Never received a call back so after an hour passed I called again. Once again she said she'd call you and have you call me. I explained to her my horse had colicked and it was life threatening. My family and I spent 2 hours on 5 phones calling and begging for help. we finally found a VET to come from 1.5 hours away, but they were willing and I gladly accepted any help for him. I still held out hope that YOU WOULD CALL & COME HELP HIM. This DR. Had originally said no because of the distance but they called me back an hour later which by then we were over 2 hours into this emergency but they cared enough to call and come help him. Precious time had been ticking away. Almost 5 hours into his emergency they arrived assessed and treated him. It was colic. I can rest easy knowing that I, a nurse not a VET did all I could for him. If you don't want to handle large animal emergencies then you shouldn't offer that service. You should ALWAYS CALL YOUR CLIENTS BACK NO MATTER WHAT!! I have been a long time client of yours Dr KING and I am very disappointed. My beloved horse died, he didn't have to. You were the closet to him and likely could've saved him If you had cared enough to call and come try! I'm going to suggest you read the oath you took to refresh your memory. If you can't live up to it then you need to make a decision. I called your office Friday to complain about the very poor customer service. You should've at least called me back I continued to hang on to false hope that you were going to call and likely would come knowing my horse was going to die without emergency help. I told the triage girl that this was a life threatening emergency and without help he was going to die! At this writing I still have not received a phone call from you or your office. You need to run this case through a quality assurance review to ensure that this never happens again! My BELOVED HORSE DIED IS THE OUTCOME. HIS NAME WAS BROGAN AND I LOVED HIM WITH ALL OF MY HEART AND SOUL! Remember his name is BROGAN AND HIS death is blood on your hands. You should be ashamed! I do not recommend you and I could never refer anyone to you! Remove my name from your computer database because I would never use seek services from you ever again! MY HORSE, HIS NAME WAS BROGAN AND I LOVED HIM WITH ALL MY HEART AND SOUL. You could had had the decency & courtesy to call me! He was experiencing a life threatening emergency! You didn't even care enough to call! Remember my horses name was BROGAN AND I LOVED HIM! Damn you! I thought you was a Doctor of VETERINARY MEDICINE WHO TOOK AN OATH! I HOPE YOU NEVER FORGET BROGANS NAME! PAM DYER RN

We called around to get our 7 month kittens shots and spayed. Valley was best priced, secretary was…read morevery pleasant and answered all questions. Scheduled appointment, brought them in. Was allowed to pick them up next day, because of difficulty getting them same day. Next day, found out one was a boy, so price was lower, and they went with neuter for him. Then was given detailed instructions on pain med and antibiotics. Would recommend them to anyone.

We have been taking our cats to dr. Allen for 15 years and we are extremely happy with this…read morehospital. It's not fancy perhaps, but the staff are just amazing. They are incredibly kind and efficient and they never try to charge for unnecessary expensive tests or treatments. Very affordable. Highly recommended (if you can get in)! Iveta

I always bring my dog here to get groomed and they are nothing short of amazing. Including when he…read morehad to be switched to a medicaided bath due to his sensitive skin. I also feel like it is super easy to schedule an appointment and get him in a reasonable amount of time. Highly recommend!

Great Vet & Wonderful grooming service. Prices are outrageous, wait times are long- staff is less…read morethan friendly. Literally $1000 for 2 dogs to have an annual check up and shots.

Martin at the doctor's office, waiting patiently. A great veterinary clinic. Martin is a big bad…read moremean cat and he let them induce vomiting after he ate the Shepherd's arthritis medicine. They were gentle but in control and Martin barfed it up. Saved his life. And that is just one of the times this clinic has given my pets a second, third or fourth chance.