I built a new European-style tilt turn window for our guest room and wanted a nice old-school roller shade to finish it out. I poked around and was happy to find Zwick. They had the best choice of fabrics and colors, which was a key consideration. Most of the others I found online seemed to have very blah generic fabrics. I was also happy to deal locally, and directly with the people that actually make the stuff rather than with internet chatbots. I called them with a few technical questions and immediately could tell that they knew what they were talking about, and they gave me some good advice. I also found their price and lead time very reasonable for made-to-order work. I have a set of kitchen windows underway, and will be returning to them for those shades. BTW, in addition to vintage spring-roller shades, they make shades with more modern controls, and handle all sorts of other window treatments, although I did not get into that stuff. When I picked up, I saw they have a nice show room as well. read more

Zwick Window Shade - Spring roller shade by Zwick for a new tilt turn window I built. - Shades & Blinds Near Me - Chicago, Illinois

We had an issue with a tall 10' Somfy motorized blind and had previously wasted 100s of $s to get temp fixes. We also needed a couple of new blinds - one motorized dark+shade and one manual shade. Mike & Debbie were very prompt in coming in for measurements and diagnosis, gave a quick quote, and place an order for us. The repair was difficult but the technician was creative and it took them more than an hour but they didn't charge us extra on top of committed sub $100. Installs took a couple of extra trips for them due to the top not fitting into the wall frame, but they got it done neatly and on time. Very friendly and reliable team! read more

Zwick is an outstanding company in every way! They made window shades for all my front windows and did a beautiful job on all of them. Debbie Zwick is a joy to work with -- she patiently handled all of my orders over the phone because I'm not in the Chicago area. The material quality was terrific and every single detail was perfect. I'm so glad that I found them - and even better that they're a family run company! read more

I ordered 2 custom shades 6 weeks ago and it took 4 weeks for an appointment for a measurement. They gave me a $1000 quote for 2 shades which was not cheap and I spent $400 on fabric from the Merchandise Mart which they accepted from me when they measured. Today I got a phone call from them that said they don't feel like doing the job. If I could give them negative 10, I would. How can a business treat customers this way and still think they can deserve anyone's trust. Don't even think about using them. read more

No stars unless I can mark it minus 5. We ordered custom blinds 5 weeks and 3 days ago and canceled the order today because we still don't have our blinds! It is a demonstration of horrible service and very poor attitude. Each time they said they would get right back to me I heard nothing. The original order, which is close to $1,000 for 2 bedrooms was to take 2 to 3 weeks. They are inefficient and less than helpful read more

We had the whole house painted, so it was an ideal opportunity to take all the venetian blinds in for cleaning--after all, it's only been 18 years! I called a couple of places and decided to take them to Zwick because they were closest to me. When I talked to them on the phone about time frames, they told me two weeks or so. So, I dropped the blinds off and the guy who accepted my blinds told me that although Zwick was more expensive than most blind cleaning places, Zwick cleans them by hand using a soap and water method. The cheap places do it using an ultrasonic method, which according to the guy at Zwick, will damage the blinds and cause paint to peel. He said they can only be cleaned once or twice before they have to be replaced. Anyway, Zwick did a great job--my blinds are sparkling! My only complaint is that it took over three weeks to get my blinds back, even though they were promised in two. So be warned! read more

Zwick's was great to work with. They are professional and responsive. I wanted vintage looking shades and although on the expensive side, it was well worth the money. My shades are beautiful! read more

Zwick has done my window shades twice now in two different homes and I have recommended them to many people. They also did my fatehr in laws place and it looked great. The quality is impeccable and we cross referenced them with the "cheaper" blind companies and Zwick was less expensive and gave a better quality product. read more

We're extremely happy with our Zwick experience, and would highly recommend them. In fact we wish we would have discovered them years ago. We'd needed some of our shades repaired and others needed replacing, and it took us a while to find a place that offered the quality we were looking for; the referrals we kept getting either didn't do residential or the product just seemed kind of cheap. This past winter we found out about Zwick; we then visited the store showroom, met Debbie Zwick, saw samples of the material and trim, and ended up ordering all-new, made-to-measure pull shades for living room, dining room, and bedrooms. Once they were finished, Zwick's installer, Rich, who's a seasoned pro, came to set them up. It's a family-owned multi-generation business that's been in operation for decades, and they take great care in what they do. We're loving all of our new shades and will definitely use Zwick again in the future. read more

If you need your blinds repaired this is your one stop shop. This family has been in the blind business for over 50 years. They are outstanding. I had some motorized blinds that needed a little bit of fixing. I took them to 3 different places and no one knew what to do. One shop suggest I try hear and they personally fixed my blinds in 15 minutes. Absolutely outstanding, family owned, independent shop. I will go here for all of my blind purchases moving forward. read more

Horrible Service - stay away! They were great on the front end, came out to show sample, take measurements. Our order was to take 3-4 weeks. After week 4 we heard nothing, repeated calls go "we'll look into it." At almost 6 weeks, they still had no answer and expressed shock that we were upset about the delay. Terrible attitude towards customers. I can't believe I just wasted 6 weeks for blinds and now have to start over, not to mention the horrendous encounter I had with their main employee. You wanna keep a local business going, I suggest re-thinking your customer service. That ain't the way to compete with Home Depot. read more

HI Have used them for 25 years - two generations - levolors - wood interior shutters - baffle/honeycomb - Austrian cloth etc - over the years at two homes (first at our small lakeview condo and now at our Edgewater house) Good value and a solid sense of comfort that things are being done right and honestly are the big pluses here IMO. They are not a big discount warehouse. They do a personal, professional job for a fair and yes discounted price. I gave it 5 stars as I realize we keep going back each time we have a new set of windows to do - or want a change. read more

The shades I got were quality and has lasted over years. It has survived baby, toddler, kid and now young Tweens parties. (Cue spin and paint machine) read more

Excellent products, excellent service!. I stumbled upon Zwick's when I was looking for a special window treatment - - I wanted a top down sunscreen look for daytime and translucent for nites. Zwick's helped us immensely and made beautiful shades for our home. In the store, Deborah helped me understand my options, and gave good suggestions & advice. Mike did an in-home measurement, and actually came up with the solution. Clearly, the Zwicks are experts in this business. We found them to be very conscientious in delivering customer satisfaction. We also felt they were very pleasant people to deal with, which is refreshing. They carefully guided my husband through the installation, so we could save some costs. Our window treatments are wonderful; the quality really shows, I notice it when I compare them to Bali shades we have in another room. read more

It's been some time but I wanted some good quality room darkening window shades for my bedroom. I gave them the size, it took a couple of weeks, I picked them up and installed them and they fit perfectly. read more

Loved working with Zwick - they're local, easy to talk to, patient, professional, and know their stuff. Felt very pleased to give them the business, and support a family-run business that's been around for decades. And our shades (ten custom-made and installed for a sunroom) look GREAT. Simple but classy. The total cost seemed very reasonable, after calling around to some larger internet-based custom shades companies - and those would have not included installation services. Plus, I just don't think you can beat having a conversation with someone across a counter, and seeing the materials for yourself before committing to a choice. Treat yourself to stopping by the shop and checking out some of the vintage equipment they're still using. These folks are one-of-a-kind, and we'll definitely be giving them more business in the coming years. read more

We had very tall aluminum blinds installed in a number of windows in our office. Nice product at a reasonable price. We've needed a couple of fixes/tweaks over the past couple years and Zwick is very responsive and prompt with coming out to help. Great service after the sale! read more

Friendly people, reasonable prices. We went to Zwick to get some shades repaired, and we were very pleased by the results.

This family-run business produces good quality window coverings. I've gotten custom shades from them as well as drapes several times over the past six years. I recommend them with one caveat...be prepared to wait for your order. I placed a new order on July 17th and was told it'd be two or three weeks. Every time I've placed an order there's something that delays delivery so not surprisingly I'm still waiting almost eight weeks later. Nevertheless, I continue doing business with them because I like them, they do good work, and their prices are more reasonable then other chain stores. Just know that it will take longer than the original estimate they give you so be patient. Thus far it's always been worth the (sometimes frustrating) wait. read more

I have used Zwick for two projects and have been completely satisfied with their service. They have a large selection of window shades and blinds, some which they manufacture themselves. They were very help full when I was making my selections. They come when they say they are coming, their measuring is perfect as is their installations. They will bend over backwards for their customers!!! read more