I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

We are retired senior citizens who are not great with computers, but try our best and have learned…read morequite a bit from Beck's Techs. We located Beck's Techs years ago and they have saved the day in this home! We have referred them to other home owners and small businesses that we know and all have been very satisfied with the cost and continued willingness to provide help needed. I must question the one review by Carole K. submitted on 7/20/2022. I do not question a service call costing 65 dollars; I believe, after reviewing other companies that the cost of a service call and travel is very reasonable for at home service. What I question is if a computer is absolutely shot, so old and out of date that it is not wise to have it "fixed", might Beck's Techs have provided a new computer/laptop for the total cost of $795.00 back in 2022. That is the kind of work James Beck's company has always done for me and my husband. This company provides honest service, provides quality parts or replacements and does an excellent job for their customers. They are a local company who will make sure your computer system is up and running correctly and advise you when you have a problem. If problems are severe, they will return your call and come back to your home office/business when necessary. Work done for us over the years: clean up a desktop, new laptops when necessary due to age of desktops, hook up an older large monitor to a new laptop so work can be done that requires using two screens simultaneously when necessary, and cleaning up help or explanation with files when needed. We trust Beck's Techs with all IT problems and have even given him remote access when needed for fast fixes! We could not expect any better service or equipment from Beck's Techs for the money we have paid over many, many years. Owner is definitely an expert in the field of computer/IT systems, cyber security, etc.

My computer died on me so I went to google to find a tech to fix it. I found 3 in my area so I…read morechoose Becks Techs. He told me it would be 65 dollars for a service call. I said ok. He came out and fixed my computer but in the end it cost me 795.00. I was never told that. I'm 82 and I think he took advantage of me. If you need a tech find out what his hourly rate is. I only have SS and that was my monthly pay. I'm not saying he didn't do his job just saying he is a little pricey.

Erik performed an in home PC build and setup for me which made me feel extremely comfortable and…read moresaved me travel time. He was extremely patient, knowledgeable and answered all of my questions and concerns to their fullest. Service was above and beyond and I will be using his expertise in the future when upgrades become needed. 10/10 couldn't recommend more.

I bought a PC from Erik through FB Marketplace and drove over an hr to pick it up. I got there and…read morehe had it plugged in and running to show that it worked. After booting it up at home and playing some games it kept crashing, come to find the graphics card was shot ($400+ gpu). I contacted him letting him know the issues because he said all the parts were under warranty, and he ghosted me completely. several months later he wrote back saying theres nothing he can do because the parts were indeed NOT under warranty and ghosted me again. I haven't heard from him since and had to get a new gpu. I feel scammed and its pretty scummy lying to customers. I would not recommend doing business with him.

My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

My son successfully completed his first build, but was missing a driver. We called on a Sunday and…read moremy son's computer was done in like 5 minutes!! He couldn't say enough great things about Ken, and I'm so thankful he didn't turn us away on a Sunday Highly recommended, he's extremely knowledgeable and very cool! He knows his stuff and offers a great range of services!! Thank you so much Ken!!

Ken built me an awesome custom PC and I couldn't be happier! He helped me pick out the right parts…read morefor this build. He has fixed my pre built in the past, and going this route instead of a pre built was a great decision. Everything is awesome with the build, It only took him 48hrs! 5 out of 5 stars for PC Building and Repair. 100% Recommend!

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

Worst service ever. Paid $800 for a refurbished computer from them that is slower than my previous…read morecomputer. I was also charged another $700 to port over my files, which half were not even transferred over. I wouldn't recommend them to anyone!

Went in and dropped off my laptop to be fixed. Which they fixed very fast. But the fee of labor…read morewhich is 110$ an hr. Is kind is crazy to me, I pay 11$ an hr for a mechanic to look over my truck. Not a computer. I just think the prices are way too high. Overall I ended up paying 867$ for my compter to be fixed, when a couple 100$ more I could have bought a brand new Mac. And i couldn't even get all my files on my hard drive back. And the drive wasn't even damaged, only the screen was damaged. You pay 65$ when you drop it off, then they called me back to order the screen I could have paid the full bill of 460$, but I decided to pay 220$. And then I was told an 110$ N hour for labor and they'll charge me 4 hrs off the bat. I doubt it even take that long if they're as professional as they say. But then I ended up paying another 580$ when I picked it up. So your telling me another 5 hrs to bypass to get me to get apple again. Idk, it is what it is now. But I believe I was taken advantage of.

No stars! NEVER buy from this guy! I spent $600 on tablet…read moreand never able to use. Locked out after creating new Samsung login and signing into google login but then went thru update and locked me out! I took in to him to help me and he told me nothing he can do and wouldn't take it back either reason "it's locked no use to me". Now only choice is to bring to Best Buy see if they can help me or recycle it! Never again buy from this guy!!!! Wasted my money!

great selection and prices are fantastic,very helpful and honest owner…read more he will work with you to get you the computer that you really need.