Another great experience at Horizon Animal Hospital. Everyone who we interacted with was very kind…read moreand helpful. The vet's assistants answered a lot of my questions and gave me some really helpful tips for my cat and my dog. The vet, Dr. Schuler, is great. He is very friendly and knowledgeable. Explains things in great detail and is always ready to do whatever it takes in order to care for his patients. My dog was scared to be there, and Dr S had no problem getting on the ground to assess and examine my pup so that he didn't stress the dog out more. Highly recommended and worth the drive (we drive over an hour and are happy to do so)

Best vets ever, worse phone service ever!…read more Its getting harder and harder to make a proper connection to make an appointment. I know the folks there are very busy and putting folks on hold is part of the routine, however... Waited and waited and waited while on hold, never did get an appointment made. Guess I will try another day geeeeez

A wonderful, caring place to leave your furry family member! They are great with anxious dogs and…read moreothers with special needs! We love this loving home away from home for our dog!

We've taken our dog here for 1 night up to 1 week. He's always been treated good. They send daily…read moreupdates. Last time he was there was over Halloween weekend they gave him a treat bag when we picked him up.

Katrina has done such a wonderful job with our girl! We asked for a two week board and train and…read moreWinnie has learned so much! Katrina does boarding options and board/training options. The small location allows great one on one time with your pup! The location is perfect, clean, and most important safe and secure!

Excellent!! I do not trust just anyone to keep my girl when we have to be away but I Hands down…read morerecommend this husband/wife duo. Katrina has also helped us with training our "Sadie girl" and we have had nothing but amazing results!!

Marlyn watched our 2 dogs for a month and she took such good care of them and sent frequent updates…read moreand pictures. One of our dogs, who is prone to ear infections, had a flare up and Marlyn thankfully managed to treat it. Bruno is also such a sweetheart and my 2 small dogs got along with him just fine. Would highly recommend Marlyn as a dogsitter! I'm sure we will be hiring her again for future sitting needs.

From the owner: Home-style dog boarding and in-home drop-in visits in a calm, safe environment where pets are…read moretreated like family. We focus on small, supervised groups so every pet receives personalized care, attention, and plenty of comfort while you're away.

We are so lucky that we found Walter. I have utilized Walter for his training and boarding for over…read morea year now. He has the kindest disposition and is amazing at what he does. I have a rescue pup tri-pod that I brought to him for anxiety and boarding. He was absolutely terrified of being in a crate prior to boarding and most places would not take the time that he did to walk us thru it. He went at my dogs pace, he truly understands the behavior of each dog and caters to that to ensure they succeed. My pup has flourished in his care and is the only one I would trust my lil guy with. 100% trust him emphatically and would recommend his services.

If you're looking for the most caring, focused, dog loving trainer/boarder.... Stop right here…read more Walt has a way with all things canine.... (And with their humans too). If you're the typical dog-parent and hesitant to leave your BFF (best furry friend) with a stranger..... just give Walt a call.... you will certainly be reassured by, and appreciate his articulate communication skills along with the program he tailors for your pet.

I could not recommend Kristen more!!! Our Frenchie, Briggs, was a handful to say the least. If you…read moreknow me, he has never stayed with anyone but my parents. We trusted no one with our baby. He was SOO HAPPY being at her house with her and it made me feel so calm throughout the process. He stayed with her for a month and we are over the moon on how good he is now. Before, he had no manners, would jump on everyone and nip and was showing signs of aggression towards dogs. Now, we know how to address these stressors for him and correct behavior the right way. He's on his way to being a healthier & calmer boy. Will definitely be doing little refreshers with her and using her with all our future pups. She is very fairly priced, and was there to send me all the pics and updates almost every single day. We LOVED our experience and would recommend to ANYONE!

I highly recommend choosing another business for your animal needs. I made an appintoment with…read moreCleveland Road Animal Hospital & The Pet Hotel at the beginning of last week to board my dog with them. I provided all the medical history needed and although my dog didn't have his influenza vaccine the Vet tech I spoke too told me specifically that they would still board him because the vaccine its self was inaccessible for the next few months and that they were accepting dogs without it for that reason. Forward to today, ( 3 days before his booking) they decided to call me and tell me they cannot accept him because he doesn't have his vaccine even though I cannot physically get the vaccine for him. Shout out to The pet hotel for not having their stuff together. I really appreciate how un organized and unprofessional this company is. 0/10 don't recommend If I could give them 0 stars I would.

We left our two dogs at the Pet Hotel in Wooster for three nights. They gave one of our dogs all…read morethree doses of pain medication in one administration. Our SENIOR dog made it through the ordeal, but the issue was insinuated that it was our fault. We had dog directions posted online for sign in, gave them a hard copy during the drop off and explained them to the check-in person in detail during the drop off. They didn't read the directions!!!!! Luckily, our dog made it out ok after the vet in the hospital next door intervened. We also asked them to cut our dog's nails.To add insult to injury......$31 to have the nails trimmed! DO NOT TAKE YOUR FAMILY PET HERE! Expensive and awful care. Learn from our experience and don't take the chance with this business.

Dee is great with a German Shepherd and pug. We use Pooch Parlor for boarding and grooming and…read morealways feel comfortable leaving our dogs with them. The dogs love Dee, too, and get excited to see her.

We LOVED taking our dogs here...found out Dee past away...we will truly miss seeing her smiling…read moreface and having her care for our dogs!!!