Absolutely horrible service! I got an aviso for a package delivery. Between 1 and 7pm!!! But even worse the package never arrived. Neither did an apology or at least an explanation. When I tried to resolve the issue online, the site was "temporarily down ". No only the phone help line is not free, they charge you triple of a regular rate!?!?! It was an excruciating experience. Use PPL or other services To avoid the headache. read more