I hope they correct the address, this is a review for the Smooth Java Coffee Bar located in the Rosen Shingle Creek Resort 9939 Universal in Orlando. There are at least half a dozen Rosen hotel properties (and a training academy) all with very similar names. I'm not sure how many of them have Smooth Java Coffee Bars in them. They serve Starbuck products, and like Starbucks, the regular coffee can be bitter and not fresh, and they only serve in disposable containers with lots of unrecyclable plastic waste. Unlike SB, they don't take names so it's pretty common for rushed meeting guests to jump and take my order even though they ordered after me. Always a long line, and the service is quick and a little rough. Twice they slapped the cap onto my espresso cups hard enough to bend the cups and so I dripped espresso onto my shirt and shoes. I'm not as concerned about the stains as I was heartbroken at the loss of the precious drops of espresso, there isn't a lot of fluid in that order to begin with. It's the only coffee in the hotel unless your meeting orders catered coffee for a break. I wouldn't call the Keurig coffee machines in the rooms a viable alternative because that's not good coffee. There are a few places to sit here, but not really comfortable to get any work done, and besides even if you sit and drink inside they won't give you a ceramic cup and saucer. The next time I come to this resort I'm bringing my own water heater, coffee, French press, thermos, and coffee cup for the hotel room. read more