Wave has been successful at something that I thought could never be achieved. I actually miss my Comcast service. Yep, you read here. First; my wife set up our television and Internet connections by calling Wave. She was quoted a specific monthly price for the bundle. When our first bill came it was $40 over the quoted price. When she called "customer service" they told her that they were including the local television fees, which she was never told of and are not listed as part of the price on their website. The person refused to remove the charge until my wife demanded to talk to his supervisor. The person only then relented and told my wife that a supervisor would call back within 2 hours. That was 3 days ago, still waiting..... Secondly the Internet speed is an absolute joke, well below claimed rates. We may end up switching to Century Link or a local service in Gervais Oregon soon. If you have a decent option, do not sign up for Wave. read more