Very good experience once again with this company...not sure exactly which location they are out of? So, consider this a generic review of the company and its franchisees.....We dealt with a persona named Sam, good job, clean up after the pick up and very communicative on the way and during the job. Don't hesitate to use them. read more

Wanted to say a huge Thank you to Michael and David from the Murrieta team location off Jefferson. These guys really worked hard and were so kind and friendly! Mind you today we were in triple digit heat too. As we each have our own reasons to use this service no judgement was made. They helped clear out the back yard which needed some help. I did call their franchise owner Darren too to give them verbal recognition not just an online review. You never know what we have been through and I really appreciate the help that went beyond! Thank you! read more

My service was on Aug. 18, 2020. Team arrived on time with a truck already half full. I got an estimate that was much HIGHER than what I expected. I could not cancel because of a tight schedule. I was told over the phone that the rate was based on truck volume. With the truck half full, I could not judge the volume my junk would take, and neither could the junk team. I was over charged! Clean up was far below acceptable standards, and the team taking my stuff was unorganized. I do not recommend got-junk for the San Diego area. read more

The guys were super fast getting everything on the truck, overall it was a great experience. I just thought the price was pretty high ($578) for the truck load. Many of the items on board I know have resale value/recycling which should be an offset to the cost. I am happy I just think I would look for a slightly less expensive option next time. read more

1-800-GOT-JUNK? San Marcos - Removing my junk - Junk Removal & Hauling Near Me - Escondido, California

Had 1-800-GOT-JUNK? Out again to take away all the big boxes from a new patio set! It just doesn't get any easier then calling them and having the crew out right away. To clear up the space. read more

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Definitely not a service I would recommend. Normally double the rate of similar competitors. Not to mention poor treatment of their workers... read more

Showed up on time and were friendly and quick. But gave me quote and I agreed to price. Then after they loaded it, they charged almost double the price. Big scam, contact other companies read more

I'm updating my review because of the prompt response I received from the owner of this franchise. I was called immediately after my review was posted and worked through what had happened the day of the removal. I'm not going to go into details on what the call was about, except that the owner apologized and investigated the issue and handled the issue. I was given a refund for the issues and feel satisfied that if I had any friends needing anything hauled away in that area, that they will get great service. Thank you for the follow-up. It made one piece of moving out of state less stressful. read more

1-800-Got-Junk price gouged me as a customer. When I called on Saturday to get pricing and setup the junk removal I was given a price range of $346.00 for a partial load, up to $560.00 for a full load, after providing all items I needed removed. However, when the drivers showed up today they showed the price I am paying to haul away the items to be starting at $787.00 for a full load. When I explained I was given a lower price range the driver dismissed me by saying I got some other junk removal company mixed up with their removal company. I will NEVER recommend nor use 1-800-Got-Junk EVER again after being gouged $787.00 for removing less than half of what I needed removed. And before you ask, yes I know I didn't have to pay... but I needed it removed... I am so appalled at your customer service. The driver asked if I wanted to leave a tip, WHAT?!?!?! $787.00 for 30 minutes of work, give me a break!!!! Thieves, you are thieves, and I allowed you to steal from me. I paid a moving company $1,000 to move my entire home. You are crooks in my book!!!! read more

I would reccomend 800-got-junk for all your junk removal. I was pleased with all the different items they take. Carl was very professional! read more

Woke up and finally decided I didn't want to keep holding onto the junk left by the previous homeowners. Time to clean house. Contacted 1-800-GOT-JUNK and received a call in mere minutes. No other company has ever been so responsive and quick. They arrived, picked up the items I wanted to get rid of and were cleaned up and gone in less an hour. Kyle and Daniel were wonderful and did a great job. This was not my first time using 1800GOTJUNK and it definitely will not be the last. This company has quality workers and prices are reasonable. Thanks again! read more

Tried to find a price on line... and get a quote..ended up making 2 appts instead The workers were super friendly, eye balled my stuff and said 367 for 1/4. This was way to expensive for some. people just threw our stuff in their truck. How can you honestly say it was 1/4th load. Alot of stuff was plastic so barely weighed anything. The worker told us 738 for the whole truck load well if you divide that by 4 then The price is 184.50. I understand the dump fees, gas fee, and the workers hourly wages, but that's a lot of money and it wasnt weighed I totally am appreciative of the convience for sure.. our trailer was not working and we needed the stuff gone. Being told by eyeballing and looking at it the price was this much. Unless you have a measuring tool, a guesstimate is all u can give. We learned our lesson but will be honest with our friends and family, before they hire the services again. Perhaps your company should post pricing on line, then you dont have to charge so much extra for the gas to drive and pick up the load and then to empty the load before the next pick up..great business concept but should post pricing.. read more

Our family received outstanding service from the 1-800-GOT-JUNK team. They helped us clean up my grandmother's crazy horder yard in Valley Center. We will definitely use them again when we tackle the inside of the house! We had 4 truck loads hauled away (these are big 15-yard trucks!). The guys must have played Tetris as kids because they were really great at getting all the junk arranged to maximize space. Most impressive was the ultra polite service and post-hauling clean up. After removing all the junk, they neatly swept the areas clean. Payment was easy and I felt confident having insured, vetted workers on our property. The prices were very reasonable at $683 for each full load. Could we find cheaper service? Yes, probably, but I wouldn't want to risk someone getting injured and sue us or get some flaky tweaker on the property who now knows the house is vacant. I'll stick with the pros and definitely use 1-800-GOT-JUNK again. read more

After a front yard remodel, we ditched all the old fences, pieces of concrete, and other debris in the back for months and months, where it just sat, along with my failed intentions of getting rid of it myself. A family party was coming up and we finally needed to get rid of it fast. Within an hour of calling, we had them come out, give us an estimate, and within 2 hours, voila...GONE! Having junk sitting around for a long time weighs on the mind, and to have it gone is quite freeing! Thanks Got Junk guys! Michael - Vista, CA read more

I set up an appointment through the website. It was very easy. I was shocked that the minimum charge was over $100, though. So, I found a guy willing to haul it off for $40. But he probably wasn't going to recycle it. When Darren from 1800GotJunk called, he was willing to work with me. We agreed on a price and he was truly pleasant and professional! I will be using his services again when I get rid of these awful old couches! Thanks, Darren! read more

1-800-GOT-JUNK? San Marcos - Junk Removal & Hauling Near Me - Escondido, California

Hey, 1 800 Got Junk, I messaged you right back in regards to the number I booked under. Of course I'm not surprised that you somehow managed to lose that communication, and also not shocked that you don't have my name. Obviously the whole nature of my review was being appalled at your lack or organization. I see other people mentioning Ted on this businesses yelp which leads me to believe that I do, in fact, have the correct business. So I will absolutely not remove this review as it's in the right spot. read more

I was helping remodel my dad's house and with it we had a lot of stuff to get rid of: old blinds, carpet & padding, wood, and whatever junk you can think of while remodeling. We didn't want to rent a trash bin and have it sit in front of the house during all this. So instead we just made a huge pile in the backyard and called gotjunk when we were done. You can call or schedule an appt online (if you do it online, you should be able to save $10 or so) be on the search for coupons or deals too because it helps. Don't worry about the physical business address of this review or which of the 4 San Diego franchisees to pick from...They'll figure that out on their end. Just call or go online and pick your date/time. With that...this is a franchise service, so the service you experience could be different depending on which franchisee services you. The truck came at the scheduled time, there were 2 guys and all I had to do was point them to the pile of junk to clear out. Now they already made a stop before seeing me, so the truck had some stuff inside already and I had a lot of stuff, so they had to make 2 trips to get everything. Those trucks don't seem too big once they open it up I guess hah. That was a bit inconvenient for me but oh well. They were fast, and efficient. I even recalling them sweeping a bit to make sure they got everything. The price was ok, seemed to me to be a bit pricey but it does beat me doing it myself. This has been my only experience with a removal service. If I had to do it again I would consider them because they did what I paid them to do, but I would also shop around my prices. read more

Okay...these guys did it again...saved my A$$ just in the nick of time. They already came out last week, but we found that we still another whole truck load of stuff to get hauled out of the house on the day of close of escrow. Darren had John and Tony come out this time to get the last few loads out of the house and yard! Thanks for coming at the last minute - you seriously saved our butts on the last day of escrow when we had to hand over the keys to the new owners! Thanks too for the discount that you offered since we were repeat customers! I have already been raving about you guys to everyone I know and singing your praises, these guys were THE BEST...courteous and professional - and FAST!!! Phew... Thanks guys! read more

My experience with Got Junk was excellent. Jason called me soon after I submitted an on-line request. He suggested an earlier pick up which worked fine for me. And he was willing to negotiate down from what he said was their flat rate of $139. I I was grateful he would negotiate because I wasn't going to pay the full rate. And the discount was significant, and fair given what I had. The two movers who came to my place, Justin and Vince, were professional and courteous. All I can say is "thank you" to them; and I recommend their services to you. read more

Gary and Ryan came through clutch today. I was in class giving a presentation when they first got to my house, did not get back to them for about 45 mins only to tell them we could not afford the original offering price. Gary was very understanding of our financial situation as college students who picked up one too many free couches on craigslist. Overall, great customer service experience and really happy to work with them! read more

They were helpful and quick, my issue is the price. Very expensive. $200 for 5 mins of work. Couch with no cushions and TV stand taken for $200? Too expensive for what was taken. read more

What a great idea it is to call 1-800-GOT-JUNK! The guys, Tony & Ryan, were awesome! They called me at 830am (my appointment time frame was 830-1030) and gave me an estimated time of 10am! Perfect! They were friendly, quick, and overall nice guys. I felt comfortable being around them. I told them I'd only do a Yelp of they took a bottle of water for their service! Lol. I was impressed I was able to schedule last night around 6pm and I had an appointment so early. Thank you! The prices seemed a bit high, but for the piece of mind and lack time, it's well worth it. read more

I thought I ran out of time to get a haul away service as I was scrambling to move out of a rental home which I occupied for 5 years. Thank goodness I saw the 1-800-GOT-JUNK listing in YELP! This was the best find of the entire move experience. 1-800-GOT-JUNK exceeded my expectations of what I thought I would get for the money it cost to haul away a FULL truck load of miscellaneous, rental home move out junk. I called the customer service line at around 9 in the morning, and Jason showed up by 12:45! In a little less than an hour, Jason was able to take all the junk out of the garage and backyard and placed it expertly in the truck. Jason and the young lady that took the reservation over the phone were extremely helpful, informative, courteous and pleasant! I appreciate great service in the physical job Jason did, but his and the customer service agent's demeanor sealed the deal that I will recommend 1-800-GOT-JUNK to anyone that needs this type of service. Jason and the team made a stressful week much less so simply by doing the phenomenal job which seemed like is what they do all the time! :) Got junk??? You know who to call! read more

I am very impressed with the service I got today. I phoned this morning and Jeremy and Austin were at my house this afternoon. Both very professional and nice. Also I wasn't expecting them to clean up my area but they did and asked me to check around if in case I missed anything. I just thank goodness the saleswoman at Home Depot told me to call this company or I would still have my junk in the back. Also again thank you both Jeremy and Austin for such great service. I do hope your boss reads this. Good customer service is hard to find. read more

The service was a 5, the pricing was a 3 and the experience was a 1. Totally messed up! I bought the voucher; followed all the links and instructions; and the guys who came to pick up my junk said that is was for a different franchise; not theirs! It's my fault that the 1-800 scheduler sent them instead of the San Diego NE franchise? That's messed up! They could see that I was mightily angry (in fact, I told them to unload the truck so I could schedule the "right" franchise and use my voucher). They said they'd honor the voucher and let the owner "sort if out," but the damage was done: I recommend that you DO NOT BUY THE VOUCHER. It's still pretty expensive - even with $50 off! read more

We had A LOT of junk to be moved and couldn't really afford to move it all. Darren worked with us on a price we could afford and even threw in some extra! They took everything and cleaned up afterward. Plus knowing they'll recycle my junk is worth it! Thank you! read more

The gentlemen that came out were very professional and nice. They called me first thing in the morning to let me know what time frame they were thinking they would be by and they called several times with updates until they arrived. Before they left they asked if they could help move anything that I needed assistance with. They went above and beyond my expectations! Well worth the money. read more

Had an appt for arrival between 10-12; got a call at 9 saying driver was about ready to leave, just confirming we were still on. Yes! Driver had not shown up at noon so called back to confirm they were actually coming. They were off-loading in Fallbrook; once done, they gave me an ETA of 2:30 & were here promptly; took their time & loaded a full truck in about 3 hours. Did not take any trees over 10' but can cut them up & take them for an additional labor charge. Other than being very late for the appt, service was exceptional! read more

If you value your time, don't bother. Scheduled on-line (easy enough), they didn't show up at all. Called & emailed that evening, they apologized and made me a "priority customer" for the next day. Again, didn't show up in the 2 hour window that they provided. That said - they did show up later, but I told them I would pass. read more

Great service - quick and efficient and loved that he swept up afterwards. I had to make last minute change to add a fridge and he made another trip out to pick that up - was great. read more

The movers were professional and on time. There were only two of them moving out two bedroom worth of items in less than two hours. I found that pretty impressive. Very polite and well mannered. The customer service on the telephone was very good as well. Anytime I had a question they were available to assist and accommodate. Thank you for helping me. read more

Rarely write reviews. Have to this time. This company just left after taking away some furniture. Called a couple of hours ago. Called me fifteen minutes before they got here. They were professional, efficient and very reasonably priced. Can't ask for more. The guys never said no to a request. Wish more companies were like this. read more

These guys came and took my junk. They were nice. It was the end of the day. but were still pleasant. I would use their service again.

I had an appointment in the morning. No One showed up. No phone call. I called their office and they called me by another name. Said they would get ahold of the driver. He calls finally after 1pm, but says he cannot be there until 4pm. I call the office again and the person at the other line is in New York. Now I am seeing why this company is so screwed up. They have a call center and a franchise. These drivers seem to be independent contractors and they are going after the biggest jobs. They charge alot too. So at 5:30 pm they are still not at my place. I would give a big fat 0 for them if I could. Call your local business, do not call this fly-by-night company because they are not trustworthy period! read more

Glad we called them. Same day service, friendly, thorough, efficient, and were very respectful of the environment they were working in. We'll use them again without question. Thanks Brock & Gary. read more

Called on a Saturday morning to get rid of some construction mess from a home improvement project. Matthew and Art came to the house and were very polite and professional. We ended up having more junk than they originally thought but honored the quote. Thanks! Will definitely use again. read more

I chose this service so I did not have to hassle with getting a dumpster and hire the labor to load it. They originally told me a time of 9-10:30 after changing the arrival twice they showed up @ 12:45. We negotiated a vairable price with a max price and they started. As they were completing they wanted payment wich was the max price of $884. I told them that I wanted them to make sure they cleaned up under and around there truck from loading, they said they would. After they left I went out and found a mess all over my driveway. If they had showed up as promised and cleaned up after them selfs I would have rated higher. Again I payed there premium price to make my life easier but find myself cleaning up after them! read more

I would give them zero stars if I could. I made an appointment with them for a pickup during a window of time. On the day of the appointment I received a confirming call. I worked hard all day to get my "junk" ready for pickup. The appointment window came and went. No one showed. No one called. I'll now arrange for a responsible firm to make the pickup. read more

The service l received from this company was exceptional! The two guys that helped haul my stuff away were polite, professional and very courteous. They thoroughly explained the pricing brackets and what service I could expect for each tier. Although the pricing may seem a bit high initially, the ease of using this company definitely made up for it! Scheduling an appointment may take a little patience-(as the movers seems to be overbooked) when they finally do arrive they couldn't make the experience more enjoyable! read more

Darren T is a great driver even though there was an issue with the phone number he showed up and gave me a good price on taking my mattress and box spring. Would use this company again if I have more things to get rid of. read more