Professional, compassionate, courteous, patient oriented care. The environment is clean, organized…read more& calm. Music subtly playing in the background adds to the positive energy & motivates physical performance. The knowledge, skills and abilities of Dr. Daniel Scortea results in a treatment plan consisting of a targeted focus, goals and exercises that meet the client's unique personal and physical needs. Great explanation of treatment plan, help with pinpointing problem areas, as well as multiple exercises performed at therapy sessions keep the client invested, motivated, dedicated to continuing work at home and success achievable. Each session is a collaboration between therapist & client. Dr. Scortea invites questions, issues and/or concerns from the client. The effort & work that the client & therapist put in at the sessions as well as follow up home maintenance are richly rewarded with the physical results achieved! Each session increases confidence, motivation and quality of performance. One-on-one sessions with Dr. Scortea is unique and personalized. Also, each client is warmly welcomed, valued and treated as family by each staff member. Therapy sessions are the highlight of even a busy or achy day. I can't praise everyone enough!! Discontinuing therapy sessions does not mean discontinuing physical progress & development. Dr. Scortea has patiently demonstrated & has had me practice a diverse range of exercises and strategies that I can easily incorporate within my daily stretching & workout routine.s I am filled with gratitude for the quality of life and functional movement that I have been gifted with, a direct result of the attentive & dedicated care received. How often does one finish medical treatment with the intent of returning not for treatment, but to visit the friends one has now gained? That in itself is evidence of exceptional care.

I have been to a lot of physical therapy centers over the years and Avora ranks as the best. I…read moredon't feel like I am being shuffled off to an assistant each time which other large PT operations tend to do. My therapist stays with me the entire time. If I need to see a different therapist because of schedule conflicts, there are extensive notes in my file so each therapist knows my progress. I have worked with Dr Marina Mon and Steve Mack. I recommend both of them highly. Anytime I need PT in the future, this will be my go-to office.

The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

Therapists/medical staff are great, but billing is very shady and/or incompetent. Stuck me with an…read moreunexpected bill of nearly $500. I reached out to Compass a few months ago after getting a referral from my doctor to help with some back pain issues. When I reached out to them, I let them know that a previous PT office I was referred to had initially told me Aetna would cover everything and I'd just be responsible for a $50 copay. The other physical therapist office let me know prior to my first appointment however that after running my insurance, my cost per appointment would be significantly higher and suggested I cancel and find somewhere Aetna would cover. Soon after, I reached out to Compass, let them know about this entire situation over email, and got confirmation that my copay would only be $50. I scheduled my first appointment and three subsequent ones - paying $50 each time. A couple of weeks later I get a call from the staff who runs insurance/billing letting me know there was some miscommunication or mistake and Aetna would not in fact be covering my previous appointments and the amount owed would be substantially higher. I told them I'd like to cancel all future appointments then, given that it was way more expensive. I then got a call from the therapist I worked with (Eric, who was great) asking why I had missed my last appointment. I guess the billing staff I talked to didn't actually delete my appointments in their calendar. He said he'd look into it and see what's going on. A few weeks later, I get a surprise bill in the mail for $490 for the 4 appointments I had. A call with Compass confirmed that yes, I do owe them the full amount. I was told it would be $50 per appointment when I scheduled the appointments (and was encouraged to schedule in advance to make sure I got a spot in their schedule) then was slapped with a bill of roughly $172.50 per appointment. I guess I could only recommend this place if you're 100% sure your insurance will cover it, but even then you better get it in writing or they'll probably try and screw you over like they did to me. In a situation like this, I'd expect the practice to waive the cost as it was their fault in not doing their due diligence or communicating the cost at the time of the appointments being scheduled.

You cannot find more thorough or professional chiropractors than Dr. Nicole and Dr. Marlene. Their…read morededication to making an accurate diagnosis insures the right treatment. They are up to date, brilliant and kind.

I have been going to Back In Balance for over two months now. Up until today I would've given them…read morefive stars. But today I waited 30 minutes to see a Chiropractor. I came in at 10 for Physical Therapy. It ends at 11. And usually I'm seen by Chiropractor within 10 to 15 minutes. At 11:20 I went to the front desk and one of the ladies made a face concerned that I haven't been seen yet. She said she will look into it. At 11:30 I walked up to the front desk and said I'm leaving. This is the second time it happened. If it was the first time I would've written it off. I did not write a review after the first time the physical therapist was not told I was there for a treatment. One of the staff went into James's office and said I was waiting to see him. Yes they gave me a last-minute appointment that morning. I don't know if his schedule was updated or what happened, but he had no idea that I was there and had an appointment with him that morning. This isn't a large office. Luckily the first time, one of the staff noticed me sitting there and alerted James. He said he would look into this and it wouldn't happen again. Well today, I waited 30 minutes. I watched people who came in after me get treated by the chiropractors. At 11:30 when I left someone at the front desk was said: 'she's next.' I should have been next at 11:15 or even 11:20.... and again, I'm gonna say this it is a small office. The front desk could've seen me sitting there. The front desk could've seen that my paperwork hadn't moved forward. The Chiropractor's could easily see me. There are three chiropractors on site. I really don't understand why I was ignored for 30 minutes. So if you have an appointment and you feel like you're waiting too long and you see other people who came in after you being treated before you, you've been forgotten just like I have been. Twice.

Working with Cornerstone was the worst experience I've ever had with a physical therapy facility…read more When i arrived the receptionist told me I had to pay $100 and didn't know why. I'd forgotten my iPhone at home so she told me to go home and call my insurance company and I could cancel for that day - no problem. The next month they charged me $50 for leaving and not paying the $100. For 4 months I called their billing dept. and never received a call back. The intake people, Brenda and Phoebe, were very nice and listened to my story but said they had no authority to cancel the payment. Then I'm told the owner, Seth, heard my explanation and said I owed him $50. He would not talk with me neither would Stephanie, head of billing. I also learned they charge $165 or so for an evaluation and it's out of pocket with no insurance accepted. Strange policies at this place.

Management could be better. Physical therapists are good. Overall have had better experiences at…read moreCarolina Spine.

Everyone I dealt with, from the front desk to lead physical therapist, and all the other…read more therapists were just outstanding.

Maximum kudos to Pro Physical Therapy for their excellent care, education and support that worked!…read moreAll the therapists are really great to work with. I appreciate the one-on-one attention and the emails with exercises for me to do at home. I highly recommend Pro Physical Therapy!

I was dealing with several areas of pain that were relieved by Dr. Pinkston of Asheville…read moreNon-Surgical Orthopedics. Sciatic pain, an entrapped radial nerve and low back pain. With OMT my sciatic pain became history; a hydro-dissection took care of the radial nerve and ESWT (shockwave therapy) is working on my lower back pain. With osteoarthritis in my hips, that is my next area planned for treatment. I highly recommend taking the time to talk with Dr. Pinkston, in a one on one consult (a $100 fee that is credited to your first treatment) to see what he would suggest as treatment for your aches and pains. It is so worth the investment!

too much observation and not enough constructive help. I wasn't happy with my five times of…read moreappointments. I'm sure it works for some, but not for me. Changed to Pro Therapy, Columbus and am very satisfied.

I cannot thank this place enough! Like, shout it from the rooftops!…read more I had seen FIVE doctors over the course of 6 months, and no one knew what to do with me. Rounds of bloodwork, MRI, the works. Out of desperation I decided to make an appointment at AVORA, and when I say it's life changing...I'm not exaggerating. After 2 appointments Dr. Lisa Olson not only knew what was wrong with me, but had me feeling better. I've been working with her for a month now, and I'm night-and-day a different person than I was before going to Avora. I've recommended Avora to friends living out of state, and they are planning on flying in to work with this incredible clinic. 5 stars. 10 stars. ALL THE STARS to AVORA and Dr. Olson!

Deliberately injury to my patella tendons . Beware, have confirmed manipulation of digital blunt…read moreand sustained force to anterior patella as,well as tendons in calf to cause injury.

Dr Landon Hall performed a total knee replacement March 2025 which has totally ruined my life. Dr…read more Hall ignored the reports from physical therapy stating I was not progressing as I should; stating they were "hitting a hard stop." By ignoring the reports from PT the opportunity for a manipulation was lost. Went and saw surgeon at Wake Forest today to learn there is no hope of improvement. Prior to surgery I was on 1 medication since surgery l am on muscle relaxers and pain meds for constant pain and spasms, 2 antidepressants, medication for sleep and medication for an ulcer due to all the NSAIDS and other meds. Worst decision of my life. Crippled at 54!