The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

Therapists/medical staff are great, but billing is very shady and/or incompetent. Stuck me with an…read moreunexpected bill of nearly $500. I reached out to Compass a few months ago after getting a referral from my doctor to help with some back pain issues. When I reached out to them, I let them know that a previous PT office I was referred to had initially told me Aetna would cover everything and I'd just be responsible for a $50 copay. The other physical therapist office let me know prior to my first appointment however that after running my insurance, my cost per appointment would be significantly higher and suggested I cancel and find somewhere Aetna would cover. Soon after, I reached out to Compass, let them know about this entire situation over email, and got confirmation that my copay would only be $50. I scheduled my first appointment and three subsequent ones - paying $50 each time. A couple of weeks later I get a call from the staff who runs insurance/billing letting me know there was some miscommunication or mistake and Aetna would not in fact be covering my previous appointments and the amount owed would be substantially higher. I told them I'd like to cancel all future appointments then, given that it was way more expensive. I then got a call from the therapist I worked with (Eric, who was great) asking why I had missed my last appointment. I guess the billing staff I talked to didn't actually delete my appointments in their calendar. He said he'd look into it and see what's going on. A few weeks later, I get a surprise bill in the mail for $490 for the 4 appointments I had. A call with Compass confirmed that yes, I do owe them the full amount. I was told it would be $50 per appointment when I scheduled the appointments (and was encouraged to schedule in advance to make sure I got a spot in their schedule) then was slapped with a bill of roughly $172.50 per appointment. I guess I could only recommend this place if you're 100% sure your insurance will cover it, but even then you better get it in writing or they'll probably try and screw you over like they did to me. In a situation like this, I'd expect the practice to waive the cost as it was their fault in not doing their due diligence or communicating the cost at the time of the appointments being scheduled.

I'm so appreciate for how Katherine helped me with my shoulder and rotator cuff. I've been…read moreimpressed with the range of techniques Katherine uses -- in any given session, she might use massage, cupping, or chiropractic methods to help improve my mobility and loosen tension in addition to a wide range of exercises to strengthen my shoulders. Have been feeling good for months now and continuing to use and strengthen my shoulders in ways that feel sustainable. Highly recommend!

From the owner: We come to you! We are a mobile physical therapy practice offering appointments within a 15 mile…read moreradius of Asheville, NC. Now accepting new clients. Video appointments are available for orthopedic physical therapy or initial consultations if you prefer telehealth instead of our mobile in-person services. Book an appointment today with Best Physical Therapist in WNC awarded Dr. Katherine Hendrick today by visiting betterptandwellness.com to schedule online without a referral. We specialize in hands-on techniques that are proven to accelerate healing, reduce pain and restore optimal function. Treatments include Physical Therapy, Dry Needling, Therapeutic Massage, Cupping, Joint Mobilization/Manipulation, Gua Sha, Myofascial Release, Soft Tissue Mobilization, Corrective Exercises, Posture Retraining, Neuromuscular Re-Education, In- Home Ergonomics Assessments, Wellness Sessions and more.

Shoulder replacement 2/25 recovered pretty well but still had point pain, strength and range of…read moremotion issues 1 year out. Another round of Physical Therapy with Asheville PT and my issues are so much better. So grateful for their care and help with exercises that really worked. Will and Loren helped me understand where and what I needed to do to get better. Watched me do the exercises to show me where it should feel. The are careful and very supportive...

Asheville PT was not as in network facility. Was charge 4x the amount for in network,…read more Receptionist was just making thing ups. Truly she had no idea what she was talking about. The owner which does the billing and accounting supposedly check the insurance and gave this receptionist info that was not tru. Bless her heart.

Working with Cornerstone was the worst experience I've ever had with a physical therapy facility…read more When i arrived the receptionist told me I had to pay $100 and didn't know why. I'd forgotten my iPhone at home so she told me to go home and call my insurance company and I could cancel for that day - no problem. The next month they charged me $50 for leaving and not paying the $100. For 4 months I called their billing dept. and never received a call back. The intake people, Brenda and Phoebe, were very nice and listened to my story but said they had no authority to cancel the payment. Then I'm told the owner, Seth, heard my explanation and said I owed him $50. He would not talk with me neither would Stephanie, head of billing. I also learned they charge $165 or so for an evaluation and it's out of pocket with no insurance accepted. Strange policies at this place.

Management could be better. Physical therapists are good. Overall have had better experiences at…read moreCarolina Spine.

Miriam at the Runners Mechanic is truly a miracle worker. I…read morehave been hearing rave reviews about her for years from locals who see her for running analysis, for physical therapy and for dry needling. Although I trust my friends, I had hoped I would never have to visit her. Unfortunately I hurt my arm during Crossfit and was unable to bend my arm and was in a lot of pain. It was obvious that it wasn't broken so I took advice and made an appointment with The Runners Mechanic. When I first called Miriam, she didn't have any openings for like two weeks but after telling her my issue, someone cancelled the next day and I was able to get in there. I did an hour and a half appointment with her. We first talked about the issue and the pain and she began by doing some site-specific massage. She worked on my shoulder and neck and upper arm. Next she did dry needling. I have been hearing about this for years and although I have tried acupuncture in the past, I was horrified. Lucky for me, Miriam was patient and talked me through the process and put no pressure on me to try it. I was in a lot of pain so was willing to try something new. The dry needling process is somewhat painful but is a quick sharp pain that doesn't stick around. And honestly it gives the body a serious release. She spent at least 45 minutes doing this. When I left, I felt as though her prices were reasonable and she was extremely personable and understanding. It was obvious that she is very knowledgable and has tons of experience. Though I left that day feeling no better, I woke up the next morning and my pain was almost completely gone and I had more movement in my arm. The following day I felt almost 100% and had mostly full flexibility. I was super amazed and after hearing amazing reviews about her for years, I am so grateful to pass on the review. I highly recommend her, she's fantastic.

From the owner: The premiere physical therapy practice in Asheville NC specializing in running gait biomechanical…read moreanalysis, manual therapy for soft tissue pain syndromes, and the utmost personalized care for orthopedic injuries from every walk of life. The Runner's Mechanic PT Clinic is a cash-based practice for longer treatment sessions, ensuring the most improvement with the minimal number of patient visits.

I had a Great Experience at PT Solutions. I was there when COVID restrictions were high and the…read morestaff were always cleaning and making the place as comfortable as possible.  Worked Mainly with Riley, but also saw Jordan and Both were fantastic and made it so I enjoyed my experience. Came in with a great deal of low back pain, but By the end of my time there I was pain free and able to get back running and playing with my kids without problems. If I ever need help again I will be back!

Everyone here was very nice. However, the therapist did not fully assess my current limitations…read morepost surgery and gave me exercises that were way too ambitious for where I was at 4 weeks post op. After a brief assessment, we went right into exercises, not pain management or manual therapy. I left the session with a significant amount of inflammation and it created complications that set me back in my recovery. I called afterwards to give a heads up to the office manager and she fully backed her therapist, instead blaming my surgeon for not giving more specifics instructions. In any case, I don't think full body push ups with a resistance band across the upper back on top of a wobbly massage table 3 feet off the ground is an ideal exercise to start off with just one month after spinal surgery. I would caution anyone considering going here to make sure there is a clear understanding of your limitations and realistic plan for rehabilitation that builds gradually over time. Anything else is just dangerous and irresponsible.

Having my 3rd shoulder surgery was not fun, but Dr. Cammarata is the master surgeon!…read moreHis reputation preceded him and I was not surprised that he exceeded any expectations that I may have had. I would not hesitate to send any friend or family member to Dr. Cammarata. I'm currently in physical therapy at Emerge Ortho and can wholeheartedly recommend the facility in Arden, and especially my therapist, Malcolm. He pushes me to get maximum mobility and strength, without hurting me at all. I began asking specifically for my appointments to be with him a while back. Overall I'm incredibly grateful to this group for helping me get back to my career with a healthy shoulder. Much love and appreciation!!

I only go to this location because of its convenience, and it works well with my family. I never…read morehave a "positive" experience, but in the long-term, it's been worth it for me to go there, in spite of it all. Yesterday I sat in the lobby and watched the angry lady working at the front desk be completely rude to patients that had come in. Two that were clearly in a lot of pain and she was just outright rude to them. I thought she and one of the male patients were going to get into a fight when she took his payment and then refused to let him have his treatment because his ride could not be there until after the procedure. Go figure? I've seen her be rude to many people over the visits I've made there. I just keep my mouth shut and go in and pay my bill and ignore her but she's awful. I hope she doesn't see this and figure out who I am. The next time I go in, she might treat me terrible. Lol. Go somewhere else if you can. Especially if you're in pain or don't feel comfortable. Or if you need compassion. I think the doctors provide good service but it's not a place to go if you're needing. Any kind of friendliness, from my point of view.