Asheville PT was not as in network facility. Was charge 4x the amount for in network,…read more Receptionist was just making thing ups. Truly she had no idea what she was talking about. The owner which does the billing and accounting supposedly check the insurance and gave this receptionist info that was not tru. Bless her heart.

Shoulder replacement 2/25 recovered pretty well but still had point pain, strength and range of…read moremotion issues 1 year out. Another round of Physical Therapy with Asheville PT and my issues are so much better. So grateful for their care and help with exercises that really worked. Will and Loren helped me understand where and what I needed to do to get better. Watched me do the exercises to show me where it should feel. The are careful and very supportive...

Apparently CSNC is the only Neurosurgery Center in the area. I was referred to Dr. Campbell in…read moreDecember and I was finally given an appointment in May. I showed up for that appointment and was told that I had to reschedule with Dr. Rhoton, as I had had a previous surgery on my back with Rhoton. Wasn't happy and they re-scheduled me for an appt on July 10th. The day before my appt with Dr. Rhoton they call me and tell me my appt is cancelled because Dr. Rhoton has an emergency surgery and that he is no longer scheduling "new patients". What??? I'm not a new patient! Your office was the one that told me I had to see Dr. Rhoton. I'm astonished at the ineptness of this practice. No one gives a straight answer, communication is awful. This place is scary and I am going to have to get a referral to another doctor in Charlotte (1 1/2 hour drive away). What is going on CSNC?

I can't stand to do anything for more than 10-20 min even with my medication. The surgeon said I…read morewould get an infection but nowadays with the antibiotics surely there's a way! I can't live like this. When I say I can't stand for 10-20 min I don't mean than I can get relief from sitting. I can't sit for more than 10 min on a good day. I have to lay down with 2 thick pillows in between my knees. The pain is unbearable. The last time I had back surgery I was the same weight and I lost 2x what the surgeon told me to started the diet in the hospital and stuck to it. I'd rather take my chances with an infection than live like this every single day! It is literally like being in hell. I can't do laundry and I love doing laundry. My husband lost his job because he has to help me with everything. How can we care for our children and fur babies?? I NEED HELP! My God have mercy. after hurricane only and we had to relocate to a different house my husband had to move everything by himself as everyone else was dealing with their own issues from the hurricane. I just wonder if anyone else knows what it's like to not be able to do anything and want so desperately to do so much?? It's so hard because I've always been an overachiever. I always worked so hard. I always loved to decorate and cook and spend time with my family. What is the point in living like this? This is not an exaggeration on the contrary. How am I supposed to live with this on top of trigeminal neuralgia all throughout the right side of my face it bothers me every day and fibromyalgia that hurts so bad it makes me feel so tired. I could handle those things if I could just have my back fixed. But they would not help me. He said I didn't need to have surgery. I said what am I supposed to do? He had no answer other than to lose weight. I barely eat anything. It's hard to when you hurt so bad. I don't know why I can't manage to lose much weight but it's hard when you can't move and it's also hard when you have to take medication for nerve pain and it causes you to retain fluid. I feel like I've been set up to fail and the surgeon just walks away while I'm helpless and it's gotten so much worse. The pain hurt so bad both of my legs and even hurts in my knees, but it's not my knees is nerve pain. I can tell if it doesn't stop it never stops. I tripped over my left leg because I think I'm lifting it and I'm not. But it doesn't matter how can person who's taking an oath to take care of people that are sick walk away and turn their back on someone who is completely helpless. My pain management can't provide the amount of pain medication that it would take to make this stop enough so I could do things. I don't expect to ever be out of pain, but I do think that the medical community could do something. Otherwise, why did they become a doctor? God forbid they have to actually try to figure out something or a way to do something that's unconventional or difficult. It's absolutely pathetic to leave a person this way to allow a family to have no income when there has to be a surgeon who's perfectly capable of doing something. .

You cannot find more thorough or professional chiropractors than Dr. Nicole and Dr. Marlene. Their…read morededication to making an accurate diagnosis insures the right treatment. They are up to date, brilliant and kind.

I have been going to Back In Balance for over two months now. Up until today I would've given them…read morefive stars. But today I waited 30 minutes to see a Chiropractor. I came in at 10 for Physical Therapy. It ends at 11. And usually I'm seen by Chiropractor within 10 to 15 minutes. At 11:20 I went to the front desk and one of the ladies made a face concerned that I haven't been seen yet. She said she will look into it. At 11:30 I walked up to the front desk and said I'm leaving. This is the second time it happened. If it was the first time I would've written it off. I did not write a review after the first time the physical therapist was not told I was there for a treatment. One of the staff went into James's office and said I was waiting to see him. Yes they gave me a last-minute appointment that morning. I don't know if his schedule was updated or what happened, but he had no idea that I was there and had an appointment with him that morning. This isn't a large office. Luckily the first time, one of the staff noticed me sitting there and alerted James. He said he would look into this and it wouldn't happen again. Well today, I waited 30 minutes. I watched people who came in after me get treated by the chiropractors. At 11:30 when I left someone at the front desk was said: 'she's next.' I should have been next at 11:15 or even 11:20.... and again, I'm gonna say this it is a small office. The front desk could've seen me sitting there. The front desk could've seen that my paperwork hadn't moved forward. The Chiropractor's could easily see me. There are three chiropractors on site. I really don't understand why I was ignored for 30 minutes. So if you have an appointment and you feel like you're waiting too long and you see other people who came in after you being treated before you, you've been forgotten just like I have been. Twice.

This physical therapy practice gives you one on one time with the physical therapists for the WHOLE…read moreappointment. No assistants. Gracie is the best. She has helped me through several physical challenges with professionalism & care. I've recommended her to several friends, who have also been pleased with their experiences. Voted best in Mountain Express several times!

As a senior, I've had experiences with physical therapy. This is the best one!…read moreAshley really did right by me. She was always present and listened to what I was describing each visit and then would focus on how to treat me in that visit. Extremely professional, caring, attentive and pleasant. The energy in the place is very positive. Front desk always pleasant, welcoming and helpful. Brenda always finds ways to deal with my changing schedule to get the care I need. I highly recommend Physio!

I went regularly for a few months for back pain and got much better. Not only did my therapist,…read moreDan, point out problems and work on them in sessions, he gave me exercises that I could do at home. Muscles, at times, were tight and he would massage them and get them to loosen up. He would also watch me walk, go up and down stairs to observe my problems and find solutions. I go back from time to time as I develop new problems like a compression fracture. He is very personable and easy to work with, makes thoughtful recommendations. I recommend him highly.

From the owner: Physical Therapy, Occupational Therapy - Hand Rehabilitation, Vertigo-Dizziness- BPPV, Exceptional…read more Personalized Rehabilitation Care for orthopedic injuries- especially shoulder, back, hip, neck, and upper extremity

Very good physical therapy group. Thorough and detailed with great equipment. The staff are very…read morecaring and knowledgeable to the unique issues being treated. Every clean environment with an encouraging staff/client interaction !!! Would highly recommend. Excellent for athletes as well!!!

This place has a indoor heated pool (89 degrees), sauna, steam room and hot tub along with a myriad…read moreof exercise equipment, physical therapy rooms and even a massage therapist. There are no frills. It's not a spa. But, I came by to check it out b/c groupon is having a special - $30 total for 3 months or $50 for 6 months. So, if you don't mind being surrounded by patients getting treatments, this seems like a good place to get a lot of water therapy. If they just had an outdoor pool, I might have signed up. But, if you are seeking a private place to put on that bathing suit where no one is going to judge you (since most of the people that I saw looked like they were over 60), this just might be your place. They also have classes in the pool. If I ever need any physical therapy, I will ask to be referred here.

The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

Therapists/medical staff are great, but billing is very shady and/or incompetent. Stuck me with an…read moreunexpected bill of nearly $500. I reached out to Compass a few months ago after getting a referral from my doctor to help with some back pain issues. When I reached out to them, I let them know that a previous PT office I was referred to had initially told me Aetna would cover everything and I'd just be responsible for a $50 copay. The other physical therapist office let me know prior to my first appointment however that after running my insurance, my cost per appointment would be significantly higher and suggested I cancel and find somewhere Aetna would cover. Soon after, I reached out to Compass, let them know about this entire situation over email, and got confirmation that my copay would only be $50. I scheduled my first appointment and three subsequent ones - paying $50 each time. A couple of weeks later I get a call from the staff who runs insurance/billing letting me know there was some miscommunication or mistake and Aetna would not in fact be covering my previous appointments and the amount owed would be substantially higher. I told them I'd like to cancel all future appointments then, given that it was way more expensive. I then got a call from the therapist I worked with (Eric, who was great) asking why I had missed my last appointment. I guess the billing staff I talked to didn't actually delete my appointments in their calendar. He said he'd look into it and see what's going on. A few weeks later, I get a surprise bill in the mail for $490 for the 4 appointments I had. A call with Compass confirmed that yes, I do owe them the full amount. I was told it would be $50 per appointment when I scheduled the appointments (and was encouraged to schedule in advance to make sure I got a spot in their schedule) then was slapped with a bill of roughly $172.50 per appointment. I guess I could only recommend this place if you're 100% sure your insurance will cover it, but even then you better get it in writing or they'll probably try and screw you over like they did to me. In a situation like this, I'd expect the practice to waive the cost as it was their fault in not doing their due diligence or communicating the cost at the time of the appointments being scheduled.

I've tried StretchLab and Stretch zone in Denver, and Inmotion is just like those other two…read morebusiness businesses. All their physical therapists have degrees and are well trained. It is one on one stretching. Peyton was my therapist and he is excellent and very clear on what he's doing and what you need to do to get better.

great experience, Hunter is ver knowledgeable and professional. Facility is clean and conveniently…read morelocated. Cant wait to go back!