I found One Stop Carpet Care and Repair by reading these reviews so I wanted to make sure to take a few minutes and do the same for someone looking for a quality carpet cleaner. One Stop Carpet Care and Repair did not disappoint. This was my first time using them and from the minute when the owner Dave answers the phone to set your appointment until they were finished with my carpet...this company was professional from start to finish. My carpet cleaner Dave V. Was respectful, knowledgeable, helpful. Explained a way for me to treat my dogs pet stains. He never tried to sell me anything additional or up charge for the little things. He was very thorough and worked hard to pick up the tough stains, our kids and our dog left him. I would highly recommend Dave V and One Stop Carpet and Repair. read more

Eric the owner was prompt in responding to me, did a great job and for a very fair price. He cares about his work, made suggestions and was very honest about the overall process. He was on time, communicated as to his arrival time the day of and did exactly as he said. I would highly recommend his services! read more

This company came out on time were very polite cleaned all the carpets quickly and without complaint and without problem. Carpets look great they were dead above and beyond. Don't hesitate to use them again. read more

We were 100% happy with 1 Stop! They were able to accommodate us quickly, reached out to confirm the appointment and came right on time. Eric did a phenomenal job, including an area rug and on pet stains. We will definitely use them again and recommend to everyone we know. I love when a company becomes your go-to and 1 Stop is ours. read more

they did an excellent job cleaning the carpet at my 91 yard old aunt's family room...they were very thorough as well respectful of mu aunt's needs read more

Details and edges are bot cleaned. corner of carpet against the wall are not cleaned because they are dry after cleaning, where the big areas are wet. a lot of money for 30 minutes of very rough cleaning. Sorry for this review but it's disappointing to me. read more

We just had 4 rooms of carpeting stretched and our whole house cleaned. Brought new life to our carpet. Eric and A J were very friendly, courteous, and professional. Will definitely use them again. read more

I relied on this company to clean my carpet and I was overjoyed at the results. I have used other companies in the past but One Stop was recommended by a friend so I took the plunge and I was very impressed. They did the best job I've ever had and were reasonably priced. The techs were professional and polite and did a fantastic job. I would definitely recommend them to everyone. read more

1 STOP Carpet Care - My open staircase - Carpet Cleaning Near Me - Novi, Michigan

See all

I rarely write a review on companies. I was very pleased with the job Eric performed in my house. Eric stretched carpet in the dining room and hallways. The job also included carpet cleaning (5 rooms and hallways). Both Eric and his assistant were professional. I highly recommend 1 Stop Carpet Care. read more

I called this company and wanted a cleaning before the holidays, but they were booked through the new year. They offered to put me on a cancellation list, if I could even accept last minute cancellations. They had a cancellation so they came out. I have used many companies throughout the years, but I will be using this company over and over again. They did an AMAZING JOB! They cleaned our sofa and chairs and they look like new. They were not scheduled to clean my oriental rug, but when asked they said they could do it. It LOOKS BEAUTIFUL and the cleaning brought out all the vibrant colors again, even after it was dry. They were in and out quickly, which I loved and did an amazing job, now that is service at it's BEST! They use all natural products so there were no chemical smells. My only regret is that I did not know about them years sooner! Go GREENER CLEANER - you have our business for life! read more

Eric did a great job cleaning our carpets. It was pretty challenging and not only he cleaned very well getting rid of all the stains he also was able to eliminate the smell of the cat pee in one of our rooms. He also was easy reachable over the phone. I will use his service again. read more

Very impressed with this company and their employees. I've used 5 different carpet cleaners but these are the best. The were punctual. On time. Very professional. Dan and Eric. They moved what I needed to get the job done. Lots of puppy urine areas. All gone and smelling good. Lots of spots as well. All gone and looking great. I would highly recommend them. Also my carpets are not like a swimming pool after the cleaning. They are almost dry after 3 hours. Thank you. I appreciate the great service. read more

Eric and helper did an outstanding job of fixing and cleaning our carpet after a repair of the floor due to water damage.

For QUALITY care and cleaning at a GREAT price this is the one to use. Because of the superior customer service, the detail-oriented attention focused work, and the amazing prices, I will never use anyone else for these services. This is the BEST company out there!!!! read more

One stop carpet is a fantastic company. Eric did a great job stretching our family room carpet. He also cleaned all of the carpets throughout our home. We are VERY pleased with the results! So glad we found a carpet cleaning company that cleans- gets out even old stains, AND does carpet repair. Highly recommend read more

We have used this company twice for cleaning and for carpet stretching. They did an excellent job both time and are really very reasonably priced. read more

I have been using this company for over 10 years. Thanks to my puppy dog, my carpet gets pretty dirty. Drew came in with the magical spot remover and did a fabulous job of cleaning the carpet. Drew is a polite man. I highly recommend this company. read more

They had to come out twice to clean up a spot. Didn't move anything the second time and the technician was rude to my wife. Will never use or recommend them to anyone! Also charge us again for the second cleaning. read more

One Stop Carpet Care and Repair did a great job on my carpets. They were fast but thorough, friendly and answered any questions I had. The moved the furniture with care and all in all did a wonderful job. My carpet is 19 years old and though we have taken good care of it and it is in good shape, their cleaning made it look wonderful and we will get a few more years out of it. Highly recommend them. Thinking of having them back to clean the grout in my kitchen tile. read more

When our puppy enjoyed blackberries in the middle of the family room, calling One Stop was an easy decision. We've had incredible service from this local family-owned business. Little did I know that Dave would come out early on Saturday morning, brave the wicked temps and snowy roads, and take care of us like we were his own family. He saved the carpet (and the puppy!?) just in time for a large family party. This frazzled mama cannot thank you enough! read more

Dave came out to repair our carpeting that was torn up from a sewer repair in the basement. Dave took the time to reinstall the carpeting and fix the areas that were damaged. He spent over an 1.5 hours trying to get the carpeting back to its original condition. Despite his efforts the carpet had to be replaced. Dave was so gracious and understanding of our situation he waived his fee. His service and commitment to his customers is second to none. He understands building loyalty with his customer base and he has gain a life long customer in our family. read more

This company is dedicated to ensuring complete customer satisfaction with carpet cleaning. Dave and his staff are polite, hard-working, and knowledgeable. I would highly recommend them for professional carpet cleaning services. read more

Excellent job. Very prompt and they did an excellent job of protecting the furniture and were also able to get several stains out that we were worried about. Thanks again Pat and Linda read more

Very satisfied with One Stop Carpet Care. All my expectations were met. Dave Bryant did a quick and through job. Well done.

It seems like carpet cleaners are a dime a dozen these days, so finding a good one is really just the luck of the draw. Well, we got lucky this time! These guys did an awesome job! Anyone can come into your house with cleaning equipment and whip through, but these guys really took a lot of extra time, making sure everything got very clean. They were very friendly and more importantly did quality work. We will definitely call them again. read more

Patrick did a fantastic job cleaning my whole house carpeting. He worked very hard and did the work in a timely manner. I would recommend One Stop Carpet Care & Repair to anyone in the Novi area ! Very professional and very prompt to get my job completed on time ! Thanks to Dave and his great Technician, Patrick !! read more