While we didn't choose Freedom for our plumbing service, the technician Jacob who came out to give…read moreus an estimate was extremely thorough, friendly, and knowledgeable! However the price to replace our water heater was 40% higher than what was quoted from two other local companies.

James from Freedom plumbing arrived on time and was professional and courteous. He quickly…read morelocated the leak problems in both the kitchen and bathroom. He was there about 1.5 hours to repair both leaks and install a new kitchen faucet. We were VERY PLEASED with the service and price and highly recommend them. We will definitely use them again in the future! Kathy, Billy Lexington, SC

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

We had plumbing problems and called this company. Mainly we heard their commercial. They were quick…read moreto respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

I am 2 star due to cost.Be ware i had them to come out to replace outside faucet that was leaking…read moreat the elbow was rusted.I had a video of the leak.he didn't have to trouble shoot.It took about 20 minutes to take the elbow and old faucet off.The faucet he put on was the cheapest you can purchase at the big box stores about$12.00 total i was charged $323.00.I was told it included a service fee of $75.00.My point is if you don't come out for service, how can you do the work.Other plumbing co.waive the service fee,if you have the work done.Good Bye Universal last call.TOO HIGH

David and Cole have been very professional and provided quality service including a deep sump pump…read moreinstall outside to stop flooding at a townhouse and replacement of one hole kitchen faucet where the holding nut failed on an off internet brand faucet. They replaced RO filters that were stuck in the holders, and gave advice on fixing leak into online chlorinator. I was going to have them replace bathtub valve when a few tiles came loose, and David said the old Price Pfister valve he rebuilt for us will last another 50 years, and is better than the new Delta version I bought that would require tearing up most of the bathtub wall to install. So fix the backer board and tile, keep the existing valve. Beyond all that plumbing, they are good reliable people and pricing has been fair.

Excellent experience! They came immediately to fix a frozen, burst pipe. Dave and Cole were very…read morefriendly, and fantastic services with great quality and price. First-rate services!

We had a clogged drain line in our front yard. They sent a technician out on Sunday night and…read morehelped us get the issue resolved quickly. They came back the next day and replaced some fixtures and toilets in the house. The service was great at a great price.

I had a horrible experience with On Call Plumbing. The technician was incompetent . I reported the…read morebad job to the office and they sent the SAME guy out to repair the damage that he made. He denied that he did it , and the office defended him . They finally sent someone out after I sent pictures of the mess. Never again!

Told me I needed a new leach field. Estimate was $2,500. Trenched about 200 ft. Charged me $12,000…read more A few months later, smelled sewage. Texted and called for weeks until I finally got a recording that the number had been disconnected. I smell major fraud!!! Reported to Lexington and Aiken police as possible fraud.

So let me tell yall about Mr. Richard of Lexington Plumbing and Gas!!!! Called Mr. Richard this…read moremorning for a clogged toilet and Mr. Richard responded quickly and showed up when he said he would. Not only was he PROFESSIONAL he was kind and super friendly. I found Lexington Plumbing and Gas provides excellent service and very affordable. There's nothing like having reliable professionals to call on.

no more searching for the best plumber for us. LC Moore Plumbing has a strong work ethic, are…read morereliable, thorough, trustworthy. We will be using them from here on out for our plumbing needs. They resolved our garbage disposal clog and were very informative for future reference. Also helped to resolve a dishwasher code error due to disposal clog. 110%

Our hot water heater stopped working on a Saturday. They came that afternoon and had it fixed…read morewithin an hour! Very professional and kind. 100% would recommend. I will definitely call back if other plumbing issues arise.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!