This HVAC company is by far the best experience you will have with an HVAC company ever. They…read moretreated us like family and even dropped by afterwards to check up on our family to make sure we were doing o.k with our AC unit. Great customer service and top quality service.

My air went out Tuesday of this week and someone came out same day. I told the issues and got them…read morefixed. By Friday afternoon I was without air AGAIN and no one can come out until today (Saturday) between 12-4. The tech from Tuesday was awesome, but I don't like the fact that I don't have air in these temperatures.

Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

Had a great experience with Rideout Plumbing. He was prompt, professional and on-time. He quickly…read morediagnosed the leaking issue with my sink and completed the repair, replaced the garbage disposal and adjoining hoses. if you have plumbing issues, check out Rideout plumbing. S. Dawkins - Harrisburg

First of all, no one from Franklin Plumbing asked me to write this review, I am doing it out of…read moreappreciation. Franklin Plumbing has shown me that not all home service businesses want to make a quick buck with a signature signing in one hand and your money in their other hand. In my very long process of trying to find a plumbing company to fix the plumbing leaks in my home, they were among the rare few who took time with me and answered "every" question I brought before them. They did not blow me off as someone wasting their time with a barrage of questions. They were forthright and direct in the information provided me. The Franklin Tech who came out to review my plumbing problems and provide an estimate was quite impressive. He was professional and appeared clean cut. I think he represented Franklin Plumbing very well. When it came to moving forward, I had to narrow down my selection to Franklin Plumbing and another plumbing company. Believe you me, it was an extremely difficult choice. After completion of this current home project, because I live in an older home, I will most definitely keep this plumbing company on my "go-to" list and hope others will consider the same. They seem to be good people.

Ask for Russell. He is the best person to deal with. Great personality! Would highly recommend…read morecalling and asking for him for your plumbing needs.

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

Fantastic service by Marshall. Today I had a water leak under my house. Fun times. After being told…read moreby numerous plumbers I'd have to wait days for service , I called Meetze. Talked to a real person , not a machine and had service in an hour. Estimate of costs and assurance it will all be fixed and less than I thought. No sump pump needed. Will be my go to from now on.

From the owner: Meetze Plumbing in Columbia, SC has been serving the Midlands for over four decades. We pride…read moreourselves on providing the best, most dependable plumbing services in the region--and your neighbors agree. We've been voted Best Plumber by readers of The State four years in a row. When you have an issue with your sewer line, drains, water heater, or other major plumbing components, you can't take a chance on an inexperienced or incompetent plumber. We'll also help you select the appropriate gas logs for your fireplace--our showroom is set up with all types of logs for you to choose from. Choose us for speed, quality, service, and dependability.

Good honest man that felt bad charging me what he did. Company policy. But it was an honest charge…read moreand he did a great job.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.