I have known LJ for a long time, and he has previously done good work for me at fair prices…read more However, after this experience, I can no longer recommend his shop. I brought my African American coworker to his shop for an A/C compressor repair. While we were in the lobby, LJ became very confrontational during a general conversation and used excessive profanity toward him. Despite that behavior, my coworker still allowed him to complete the A/C compressor job. LJ kept the vehicle for approximately five hours and later called to say the repair was complete. We arrived at the shop, paid $3,500, and LJ stated that the repair included a six-month warranty. However, immediately after leaving the shop, the vehicle was still blowing hot air. My coworker made a U-turn and returned to the shop to explain the issue. At that point, LJ became extremely aggressive, yelling and using profanity, stating that they had "just put a new compressor in." My coworker calmly responded by saying that since the repair was under warranty, he simply wanted the issue checked. LJ refused to inspect the vehicle and stated that he was not pulling the car back into the shop, telling him to "go somewhere else." In my opinion, the repair was overpriced, the customer service was unacceptable, and the interaction gave the impression that he was not welcoming or respectful toward people of color. Based on this experience, I would recommend others stay away.

After reading the reviews, I thought this would be a great place to have work done. I could not…read morehave been more wrong. The owner said one thing and did another. He was rude and disrespectful to both my husband and I. He stated he was too busy to do the work and then said he would not charge us for the diagnostic and to pick up our vehicle. When I made arrangements for my vehicle to be towed, he stated he never said that he wasn't charging us. I DO NOT RECOMMEND THIS BUSINESS!! Stay away

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Terrible CUSTOMER SERVICE! I called Friday to get a state inspection, and scheduled an appointment…read more(yes, for an inspection) for Monday. Spoke with a very pleasant man. He sent a link and I told him I would see them Monday. When I arrived, I was greeted by a young man who informed me "they" did not have any June stickers and I would have to come back another day. Another day? He also states bc "he" thought you were coming Saturday. The young man informed me there was no need to reschedule, they had my information. NEVER had business like this before. Clearly there was a misunderstanding that could have easily been rectified. As I walked out I saw an elderly gentleman w/a Beach Auto shirt on and said "Excuse me"....he ignored me and kept walking. If you value good customer service, good manners, and RESPECT...DON'T COME HERE!

See the issue i'm having is I could go outside? Turn my key and the car has no life. But if I…read moreconnect the jump box to it, it had a show a little life. But won't turn over, so after I had the battery tested today by freedom towing, he said, my battery level is good. Eh, but my alternator is keeping it from turning over.He said, my alternator i'm thinking it's my starter, so I kind of need help figuring out which part I need to buy

Jamal did a great job and the communication was on point the entire time. The car was at a…read moredifferent location than I was, but that didn't hamper things a bit. I'll definitely be calling again and couldn't be happier with the work done and the pricing.

I can no longer gate keep this business. The owner responded within hours and a great communicator…read more Jamaal serviced my vehicle at my place of residence. His service quotes and prices are unbeatable. My new go to mobile mechanic especially for brakes and oil changes.

We had a great experience. The work was done in a timely manner and much less than two other…read morequotes. Thank you Frank!

Price's Automatic Transmissions have been around a long time. They have built a reputation on…read moreservice, workmanship and standing behind their work. Most in the community only know them by reputation for transmission work. However, many may not realize the shop does almost everything. When my son's used car began having transmission issues a Checkerd Flag Toyota recommendation was to have Price's take a look. I did so and scheduled with front desk staff Amanda who was fantastic. The older model Honda was diagnosed quickly with needing a transmission rebuild. I also asked for an estimate on brakes, rotors and calipers and a few smaller items. A detailed written estimate accompanied and it was not cheap. But I had already done my homework and knew it was more reasonable than the dealer and another local shop. They also provide military discounts which is a rarity in this field. Ultimately after less than a week of thinking about what to do the manager Les called me. I decided to move forward and scheduled the work. Les provided a ride home and also picked me up when repairs completed. The car was delivered as promised after four days. There was a lot to do and I felt very comfortable with the skilled technicians that have worked at Price's for years. They also back up all transmission work with a 3/36k warranty. Other shops do not offer that extensive of a warranty. Also their warranty is good coast to coast as they have agreements with shops across the country. The only caveat is the car must be returned for inspection and sign off on warranty around 10 days after initial work complete. Checkout with Amanda was smooth and the price was to the penny as promised. But wait! Amanda informs me that she took it upon herself to have the car receive a Virginia state inspection that was due in days. That is one of few services Price's does not offer. It passed and they provided it as a thank you for my business. WOW!, what other shop would do this...few in my opinion. Follow up with shop to sign off on the warranty was completed in less than two weeks. I informed them the car operated like it was new. The shifting was now smooth, braking perfect and no more wobbly wheel. Other items also fixed such as a leaky overhead gasket. The inspection took around 15 minutes and I enjoyed a cup of coffee. Price's remains a family owned local shop. They have fleet contracts with City of VB, Chesapeake among others for a reason. They are trusted, get the job done right and are affordable. I cannot stress the fact it's their integrity that I appreciated the most. They wanted my business enough to follow up which I liked and the price never increased when it could have with a few small items added. 100% RECOMMEND! Closed half day Friday and weekends.

Traveling from North Carolina to Philadelphia... Car emergency...piece holding my exhaust pipe…read morebroke...making it drag with the smell of burning rubber Kate and the folks at Cottman Transmission... Took us right in... My entire . the car immediately and we were back on the road in leas than an hr! Make sure you check them out...they were truly a blessing!

READ BEFORE TAKING YOUR VEHICLE HERE: 2002 Dodge Dakota overheating. Client states please exchange…read morethe radiator. Business gives general quote including parts price and labor. Technician exchanges the radiator. Not this time, Cottman performs a coolant pressure test, finds no leaks, and presumes radiator is fine because it's not leaking. Sees condenser pulled off to the side and charges to reinstall it(138$ ish total - 2 screws.) Charging to do something that's not going to fix the client original concern. When in all reality a technician has already diagnosed the radiator to be clogged yet doesn't have time to replace it for said client. Could've been a easy couple hundred for a shop, and a couple hours for their hardworking techs but the host didn't stay in the phone long enough for the client to explain properly.

You will not find better service or kindness anywhere !!! Saved my mother and I's day !! Drove me…read moreto get a new tire, put air in my flat to get to shop and fixed my tire. Charged less than 50 bucks. This also was Saturday afternoon and over 6 calls to other businesses to say no or want to tow us for a hefty 3 figure amount. Plus a nice long walk to find my own tire on foot. Best ever !!!

They're honest and go above and beyond to make sure that your car is is fixed and running like you…read morejust bought!!!