ABSOLUTE WORST CUSTOMER SERVICE COMPANY!!…read more Every individual that keeps them in business is disabled or hani cap in some way. This company belittles and ignores the disabled. Thankfully Iam a family member, I have my dad whom is in an assisted living with a prosthesis, and no vocal cords. After waiting over 2 months for the initial repair to be fixed, The first tech caused a bigger issue an left I had to wait 30 days to get another tech out, which happened to be this company. GUESS WHAT! They didnt call to schedule to appointment until 2:30pm the same day for a 3pm-5pm window, of course we said yes come! By 4:30pm my father is texting me saying the scooter wont drive please call tech to return, now we have an even bigger issue. I called right away! I couldn't get anyone to answer, I called over 20x in 30 min from 4:45pm-5:15pm none stop. My calls were ignored , each called having a different ring length. The website says open until 7pm! and IM CALLING DURING THE REPAIR WIDOW BLOCK!!! What if i were the disabled individual, is this how you treat your customers the reason you have business! Now hes back to being unable to get around, back to waiting who knows who long! THE REPAIR TECHS ARE UNETHICAL IN EVERY WAY! HORRIBLE WHEN WORKING FOR A SCOOTER REPAIR COMPANY! YOU DONT BELITTLE THE HELPLESS! This this is has been 4-5 long month an honestly looks like insurance fraud! this company has billed my fathers insurance for thousands and thousands of dollars when all there doing is making is life more complicated and mine because im the one having to continue this issue, tech after tech. its currently 6:15pm same evening and still no return phone call!!! why? ps. the gentleman even posted below begging for someone to contact him in regards to his scooter this company needs to be out of business! horrible people working at star mobility!!!

My old Amigo started to be unreliable and I was afraid I'd get stuck somewhere and be unable to…read moremove. I found Star and Jeff and all is repaired and I'm very happy. Turns out there were 2 electronic parts that needed to be replaced and one had to be ordered and took over a week to get to him. He got the repair completed and tested the scooter for reliability many times before he brought it back to me. He also had a loaner for me to use while he had mine. I will certainly use Star again if I need more repairs. I highly recommend Star to any who need mobility services.

We just had this beautiful American-made aluminum wheelchair ramp installed that provides safe…read moreaccess from our deck to the pool. Josiah, the managing partner, came to the house on Monday afternoon to do an estimate and his crew installed it the following Wednesday morning. We were quoted a fair price and the crew did a great installation. The crew was on-time, double-checked their work, and cleaned up before leaving. I highly recommend Next Day Access if you need a wheelchair ramp for your home.

If you need competent, punctual, honest assistance with new chair lifts or repairs of an existing…read moreone, than Mobility Matters is for you. They repaired my elderly aunts chair lift and were prompt, courteous and honest. Couldn't be more please. Additionally I used their equipment when I had knee replacement and was very pleased. Wonderful company.

They were very helpful in garnering resources for an agong adult. Highly recommend. Lovely caring…read morebusiness.

For all your mobility needs from stair lifts ramps and more . Honest and will go the extra mile for…read moreyou

The company is well known for their poor customer services. I had a problem with my chair, actually…read moremultiple problems all of which took a very long time to resolve, the latest and most serious problem was when my chair had a part replaced by a service technician somehow a screw was not installed properly an came out causing me to be dumped out of it and I landed on an asphalt service causing several injuries. It took them several days just to get back to me, meanwhile I had to reattach the screw so I could have some way to get around. It took several calls to get a loaner chair that was awful. I have tried everything to work with this company to no avail. I'm in this chair for a reason and now I'm scared to even get in another chair. Now what do I do? I either don't move or run the risk of being hurt again or even worse.

I have been dealing with an issue with my camshaft position sensor in my 2010 Infiniti QX56 for…read moreseveral months now. I replaced that camshaft sensor, and then a new code came up for the crankshaft position sensor, which I also replaced. After all that work, I was still having problems like a rough idle and hesitant starts. While out shopping, I decided to stop at O'Reilly Auto Parts on Maynardville Pike in Knoxville, and honestly, that ended up being kismet. Jade immediately stepped in to help me. She brought out the OBDII scanner to check what was going on after all the work I had done. Unfortunately, it would not connect or pull any codes. Then things got worse. The SUV would not start at all, and I was completely stuck in the parking lot with no way home. After talking through everything, Jade suggested trying another camshaft position sensor (the one I bought was a cheap aftermarket on) to see if that would fix the issue. She helped me get the tools I needed and made sure the install went smoothly. It only took about 20 minutes, and I did the whole job right there in front of the store with her support and friendly chatter the whole way through. I cannot express how grateful I am for that. Jade genuinely cared, and in this day and age, when humanity feels bleak and lost sometimes, that means a lot. Jade did not just do her job. She showed real empathy and compassion, which is something the world needs more of. While helping me, she even shared some of what she is personally dealing with, and it created a real connection that you just do not get anymore. You all seriously need to give her a raise, a promotion and giant thank you, from me, I mean that. It is rare to find someone who not only cares about the company they work for, but truly cares about the people they help. This is a direct thank you to you, Jade. You are an amazing person and you made the experience at your store, excellent!

Worst customer experience ever. The employe (Tall, older guy with dark hair) was rude to a co…read moreworker that was helping me and then rude to me and my friend. He said he would sell me a battery for my car but would not install it as it was too hard and complicated. We went to Auto Zone and had a very pleasant visit and they handled my battery issue with ease. I will never step foot into O'Rileys again. From other reviews, this is apparently a common issue at this store

Good customer service is SO hard to find these days. Martha (Mgr) and Edward did not just provide…read moregood customer service they provided INCREDIBLE customer service! I frequently drive past MANY other auto parts store to come here for that reason. Today I had a couple of issues that were professionally and expeditiously handled. Another important part to mention is how well they keep everything stocked. I sincerely appreciate the ability to go grab the things I need for families 3 vehicles.

I had a warranty issue with a battery. I did not have the receipt for AAP or elsewhere. I was kind…read moreof difficult about part of the process for support without a receipt. Receipt found for another vendor after the battery was replaced. They sent me down the road with no further discussion. AAP employee(manager?) was calm cool and collected throughout. I can't say enough thanks after being kind of difficult myself.

Great job very convenient way to to get work done. Reasonably priced…read more For anyone who has a busy schedule it is the best way to get work done on your car

Gives a quote then makes excuses why he can't do the job! I gave my exact location and the engine…read morecodes that were displayed. You can see by the response from him the type of service you can expect. I got this response from him to my request: "With the drive and driving Theirin due to the location your at there's a lot of back and forth after so I wouldn't be able to". I took that to mean "I can't do it" Am I wrong? Such a classy guy!

We had our 2024 Subaru Impreza to have a front and rear dashcam installed that we purchased…read moreelsewhere. We reached out to Radioactive for a quote and the owner, Shaun, got back to us right away. We were given a day to make an appointment and an estimate for the work to be done. They were booking about 2 weeks out, which was fine for us. The night before our appointment, Shaun called me and confirmed that we were coming. The next day, we arrived and the car was quickly taken in. We decided to wait at the shop, as there is a small waiting area with about three chairs. We could see why they were booking out, people after people came in looking for parts and/or dropping off their cars. It took a little bit longer than expected, but we were totally fine with that. The results were fantastic and we couldn't be happier. Everything was run through the car and there are zero wires showing. They were able to hook it up straight to the battery with the fuses kit we purchased. Highly recommend the team at Radioactive for anything car audio related. Also found out they do tinting in both carbon and ceramic, remote starts, alarms, custom subwoofer enclosures, and custom LED lighting. And even better, they offer a lifetime warranty on installation labor and tinting.

I've gotten several several thousand dollar installs and NEVER HAVE I EVER BEEN LEFT DONWN!! Now…read moreturn your knobs up and get rocking with Shaun! They get everything you're wanting and even more if you ask for it!!!!!! This shop has been around sense I was a kid and I've heard mixed reviews but I can't say anything but let do it they do exactly what's done and if there's any issues they get to you prioritized. I've spent around 20k here over the last 6+ years and technically just keeps getting better and so do they. Drop in and let em know you read this review you won't be let down, if you are (you didn't go big enough)