Maintenance is quick and attentive. Angel helped with multiple issues we had in the apartment from light bulbs to replacing the food disposal in the sink, everything was fixed so quick and well! Really appreciate that he was patient as we had multiple things that needed fixing and actioned them with care to make sure everything was fixed. He showed us the work he did at the end to make sure we knew everything was functional and it was! read more

I love the pool as it gets lot of sunshine throughout the afternoon, the gym is excellent and the maintenance is always ready to help.

Really happy with my experience at 121 Tasman. The apartments are super nice and well kept, and the team here is always quick to respond whenever something comes up. Tons of amenities - gym, pool, lounge areas, all really clean and convenient. The location's great too, close to everything I need. Overall just a great spot to live - modern place, solid management, and everything runs smoothly. read more

They respond quickly to maintenance requests. All staff are very friendly and polite.

The community is safe and vibrant. The amenities are top notch and well maintained. And to top it all the leasing office is extremely helpful and takes care of all your needs. read more

I've been living at 121 Tasman for several months now, and overall it's been a positive experience. The location is incredibly convenient for anyone working in the tech industry - you're close to major companies and have easy access to highways for commuting around the Bay Area read more

Great venue from a location and accessibility point of view.. The team is super helpful and responsive and the amenities and facilities are well looked after. read more

I've been living at 121 Tasman for several months now, and overall it's been a positive experience. The location is incredibly convenient for anyone working in the tech industry - you're close to major companies and have easy access to highways for commuting around the Bay Area read more

Been living in this community for a few years now, and honestly, it's been one of the best experiences I've had. The property is always well kept, and any issues that come up are taken care of quickly thanks to the office and maintenance crew. What really makes this place stand out is the management team, Tracy, Flomina, Amy, and Jose go above and beyond. Their dedication, kindness, and quick responses truly make a difference. It's clear they care, and it shows in the way this place runs. Huge thanks to the team for making this feel like home! read more

We continue to have amazing experiences with the maintenance staff. They are always friendly, prompt, and helpful.

Marvin was very helpful. He fixed the cabinet in my apartment. The work was done in a timely manner. I am grateful for his assistance.

The leasing office team and maintenance team are the best! Have been in this apartment for more than 4 years and it's been awesome!

The community is quiet, calm and clean. Service requests are done timely. Highly recommended

Thank you for support with all of our needs. Our work orders are completed in a timely manner as well as proper concerns. Keep up the great work ! read more

I mean, there's definitely cuter and cheaper apartments in the area, but that doesn't really cover the gist of my review. **updating this since they responded** i wouldn't say i'm upset, but i also wasn't exactly satisfied living here, hence i didn't renew my lease once it ended. also, the way management responds to yelp reviews does happen to be a bit passive aggressive. for reference: we ended up getting some of our deposit back, so we weren't the worst, we just had a puppy so yeah, carpet cleaning. however, having a pup (that they knew about), we never got a key to the dog park and our "karen" neighbors wouldn't let us in, and would doubt us when we said we lived there. we did ask for a key, but TONY didn't get back to us on that. our car got broken into on christmas day, and we were simply told the cameras didn't actually work, so that sucked, not sure who my boyfriend talked to, but we definitely contacted the leasing office about it, why wouldn't we? the pool and gym never opened up despite everyone else's in the area being open. i understand the safety of the community is the priority, so that makes sense. the management guy who helped us was always a bit rude in a really ugly way, as mentioned above, his name was Tony, he was the one we signed our lease with, we couldn't even make small talk with him since day one. they accept your packages without letting you know, and one time i went in to ask if they had one for me, they did, but it was already opened. had the couriers let me know they'd drop it off there, i would have gotten them delivered elsewhere. they actually still have one of my packages in the leasing office, but i'd rather not go back. you can probably find a better place to stay. read more

I've been living here for 7 months (after moving from a different complex in this same neighborhood I lived in for 2.5 years). I really like this neighborhood, and I am so happy I found a great deal with this apartment. Clean, quiet complex, extremely friendly office and maintenance staff, and really nice features on my wish list (walk-in closets, granite countertops, gas range stove, washer and dryer in unit, nice outdoor area and pool). Way better deal than many East bay places I toured for the price. I feel safe here and that says a lot these days in the Bay Area. I hope to be here for a long time! read more

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Still living here 3 years later. It's a nice place still and they've added a lot of great amenities if that's your jazz: parcel lockers, new pool area furniture, a Stockwell Cabinet with snacks you can purchase with an app, a laundry locker drop off service, and a partnership with Alfred App folks for in-home services like cleaning and pet care. The building is still well maintained and they've done a good job of keeping non-residents and their pets out of the dog park. The leasing office folks are really nice and are always happy to help. read more

I love this place and the management by Greystar is the best!! Thank you very much!! It's a secure place to live and I feel home. Maintenance is very response to attend to work orders and emergencies. read more

121 is for anyone who wants to live in a modern apartment in South Bay. It's close to two freeways, and not too far from a Target / Chick fil A plaza. Stephanie, one of the managers, is friendly and helpful. Most neighbors are young families and couples that work at Cisco. The rooms were extremely clean when I moved in. Maintenance is pretty responsive as well. I have also never heard my neighbors through the walls. Only sometimes I will hear a dog from the hallway. The only noise to complain about is the train station and traffic around it, so it may not be a great place if you're a light sleeper. Gym and pool are never crowded and are always well-kept. Speaking of the gym, some of my favorite commodities are the free weekly Zumba classes in the dance room. You can also bring guests to utilize the gym and the classes for free. Parking is fine if you don't mind tandem. Guests will have to park on the street. Last but not least, my favorite feature is the clubhouse. Very modern and comfortable place to relax and watch some big-screen TV. Also a great place to have a few guests over. I have also hosted a few small parties there, though it's pretty expensive to rent. My guests always love going to the clubhouse. Hope you find this review helpful! read more

I did a review two years ago and gave a 5 star rating and I feel the same way about this community now as I did then. The staff is very friendly and are always attentive and Maintenance is quick to complete you service request. It pains me to see someone write a negative review on the garage gate when it is actually the residents fault for always hitting it. I don't see how it is the fault of the management. It is unfortunate that the gate was hit during COVID and everyone knows that companies stopped servicing for months. Management boarded up the entrance with the broken gate until the new gate is installed. I do wish there was a gas station in close proximity and a Traders Joes but Safeway and Target is less than 2 miles away. Everyone has their own opinions but I love this community and the way they care for their residents! read more

I don't usually post yelp reviews, but my terrible experience at 121 Tasman motivated me to warn others looking for a nice place to live. You pay for "secure" parking but the gates have been broken the majority of the two years we've lived there. I didn't enjoy paying $150 extra a month for that "secure" parking. Before you sign a lease, make sure they are 100% transparent with their fees. During the two years we lived there, there were multiple break ins. Good luck feeling safe at 121 Tasman. They also overcharged us upon move out . We received $37 out of a $700 Security deposit. They included charges that don't even make sense. Do not move into this place if you care about safety and not being ripped off. read more

Not a big fan of their management and priorities .I usually don't like to say anything if I have nothing nice to say. Just giving a one star is something I would never do to any business as I always understand that no one can be 100% good at their job. But, here it was a matter of whether or not you are courteous to your residents and treat them with respect. It was nothing about them not responding to me on time about any trivial stuff. Attitude matters !! read more

Does anyone know if this apartment ever picks up their phone? Tried to reach someone for 3 days and no luck!!!!

My time and experience at 121 Tasman Apartments has been extremely positive and memorable. Tracy, Flomina and the amazing staff members are exceptionally professional, kind and dependable. They provide the best customer service in the industry. The complex in itself is safe, secure, clean and in a great location. There are a lot of great amenities and the environment is very quiet and family oriented (+ pet friendly as well!). I would highly recommend choosing 121 Tasman Apartments if you're on the search for a great home! read more

I was over charged by the apartment during the move out phase. I was told by my friends and former residents about this but i never though i I would be a victim of this. We have cleaned the apartment and a professional cleaner came to help us during the move out. Bathrooms were cleaned every month by the same cleaners. I was charged around 1000$ unfairly. The worst part was i got several invoices and none of them were in sync. I had to wait for the mighty collections team to call me and inform which one i have to pay for. I would suggest to stay away from these as other apartments in the same neighborhood provide better amenities at a competitive price and you will not get ripped off.. I stayed in north park for 2 years I was given back the entire deposit. Worst experience ever read more

This is a review based on our (my wife and I) recent experience of 'trying' to tour the apartments at 121Tasman. Note that I wrote trying, because we were not really able to tour, due to the rude associate at the desk and some weird policy they mentioned. We were out touring several properties in the area past weekend, and 121Tasman being right next to a VTA stop was on our list as well. First of all, it took us 20 mins to find parking as we kept going in circles since they have zero guest parking spots (we ended up parking in an empty parking lot across the street). When we were finally able to get to the building, the associate could not have cared less. She kept rolling her eyes while talking to us, kept yawning, and attending to other matters while making us wait. Anyway, as we were getting ready to tour, she asks for ID for everyone who is touring the property. We only had the ID for one of us, and that had been enough to tour 4 other properties that afternoon. We requested to let us tour, but she shoved some random policy in our face that she had printed, framed and kept on her desk, which stated that all the parties need to have ID. Granted it was our miss that we did not have ID, but there are million ways to say that without involving the immense attitude she had. "We dont care what other properties do, this is our rule". Well, when you are competing for the same renters in the area, and are not that well differentiated, you should care what other properties are doing. My prediction is that now someone from their office will paste the following, as they have been blindly doing on every other review: Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at #408-526-9121 or 121tasmanmgr@greystar.com. We look forward to speaking with you soon. read more

Just moved into this place at the beginning of this month. During the application process there were some bumps in the road. When we put in our application it was during the whole transition period. So it began with the Fairfield residential staff (which the application got lost in the transition and they basically did nothing with it) and basically got done by the new Riverstone Management. It took a while to get stuff done as we were moving from San Diego but luckily we had time until our move in. The staff was super accommodating on the day we moved in because of unfortunate circumstances. One thing is that we still don't have an assigned parking space because apparently the previous management company left without handing over any paperwork regarding assigned spaces, so they let me park in the guest parking. That's fine. No worries. But overall, I enjoying living here so far. The hallways seem pretty clean to me. Doesn't seem like an overpriced dump to me. Considering how much a lot of the other places in the area are charging for rent. Compared to other places we looked at it could be WAY worse. Yeah the garbage bins have gotten full a couple times when my fiance dumps it but never for me in the 2 weeks we've been here. But overall the facilities are really nice and mostly clean. Yeah I guess the elevator can use a little cleaning but I saw some people this week cleaning the hallways and other places. I enjoy living here so far. Smaller community compared to the others, secured entries, state of the art gym. Now that could change if stuff starts to break but we'll see. read more

The location of the apartment complex is not recognized by the Postal service as a valid address resulting in your payment cheques not being delivered to the leasing office. Surprisingly the leasing office doesn't really care about the situation being so in spite of it affecting many residents (and the leasing office admits it affects many residents). In fact, they even still impose a late fees on you still which is still more absurd and think its not their problem. I have stayed in rental properties in California for 5 years and never had this problem. Same for my roommate. Basically horrible customer service. Lack of acknowledgement of real issue. No focus to solve problems for residents. Need I say more? read more

Fix your phone number. It keeps going to fax. I see another comment from 4 months back for the same problem.

I also forgot to mention that there is no guest parking. The place is supposed to be gated and only accessible to the occupants, but there were times that the package delivered at our door was stolen. We also had people knocking on our unit door, selling products or asking for money. read more

Lived here for two years. Moved out about 6 months ago. It was just terrible. The complex has been broken in to many times, and management tries to keep it a secret. A car has been stolen. Their security cameras don't work and as a result homeless people gain access, steal, and sleep on the premises. Holes get cut into the fence regularly and management takes months to fix it. Bikes get stolen. It's dirty, nothing is ever maintained, work orders don't get fulfilled... I could get on and on but it is clear that management just does not give a crap! read more

I have been a resident at this apartment complex for the past 6 months and I should say that it has been wonderful staying here. I am management consultant and is very used to being pitched great things and then to be delivered mediocre stuff. This has not been the case at 121 Tasman. I came in as one of first 10 tenants and things have been great so far. Management - The staff has been outstanding in all terms. I should really appreciate the flexibility of Sahaar and Jammie to get us the apartment ready on time and also give us the best deals possible. The day we moved in, we had requested that we need to move in as early as possible in the day due to some other commitments and Jammie was cool enough to drive up at 5 am in the morning and deliver the keys without any hesitation. Of the few work orders we have had at our apartment, we had the technicians knock on our doors within few minutes of registering the work order. Amenities - In San Jose / Sunnyvale / Santa Clara this is as good as it gets. The studios, gym, the heated pool area and the club rooms are outstanding. Within the apartment, I have found the fixtures and the stainless steel appliance to be of great quality and not the cheap knock-offs provided in my previous apartments. Location - The apartment is located within 3 mins of 2 different light rail stations and there are coffee shops within walkable distance as well. Great mall is 2 exists away. We also have the added advantage of having some of the 49ers players in our apartment (Oh yes!! thats true..) as the new stadium is down the road on Tasman. Commute - It is right next to 237 and 101.. what else can we ask for.. Parking has never been a problem as we have assigned gated parking and then a few guest parking. Never had an issue when guests came in as there is ample street parking as well. I was reading some of the other reviews and do no agree to some of the harsh comments. I have found the customer service to be great (looks like these guys have not seen what is actually out there.. you will be shocked buddy). About the timing of having apartments ready, I think they have been on time always.. I have spoken to other tenants as well and they agree to the same. Overall I say that this is a great apartment for the location, rent, amenities and commute. Cant find any cons till now.. hopefully nothing comes up!! read more

I would advise anyone to stay away from Tasman apartments based on my experience. I lived there for 3 years and recently moved out. I had a shitty experience from the very first day I moved in. The day I moved in, the apartment was not cleaned (there was hair and trash every where in the apartment, gross!). After arguing with the leasing office, they agreed to send cleaners the same day. You can imagine how thrilled I was: first night I move in, the apartment was gross and I had to wait for cleaners before settling in. The common areas are always dirty. Full of spider webs, all sorts of bugs, dust, etc. A more serious issue is SAFETY. Tasman is not a safe community to live in. Security at Tasman is a joke: the security cameras don't work, the fenced doors get cut open and never get fixed, garage doors break frequently and it takes months to get them fixed, burglars have broken in and smashed cars windows to steal valuables, bikes get stolen from storage rooms, and homeless have lived in the premises for months before someone noticing! The leasing office is completely disorganized and irresponsive. I sent them emails with service requests that got ignored over and over again. If you need anything from them, forget about it. Good luck chasing them down and getting them to respond any emails. There are plenty of apartment communities in the area. I would advise everyone to look around for better options. Tasman management does not deserve your business. read more

These people have the worst customer service that may exist. On this day my husband and I decided to spend time with relatives in the clubhouse and we received a threatening charge of 50 dol per hour for using this place considering it was not a private party and we were not limiting access to other neighbors as other people were in there sharing the Clubhouse. I'm definitely tired of this place. Secueity is so Bad since anyone can get in and out of the building just two weeks ago a homeless person was sleeping through the night in the waiting room and the staff never said anything about it nor apoligise for this inconveniece . We never use the common areas and the day we do, this happens. I think that abuse and disrespect us as we paid for this service. Esta gente tiene el peor servicio al cliente que pueda existir. En el dia de hoy mi esposo y yo decidimos pasar tiempo con algunos familiares en el clubhouse y recibimos un cobro de 50 dol por hora por usar este lugar teniendo en cuenta que No era una fiesta privada y no estabamos limitando el acceso a otros vecinos dado que habian otras personas ajenas a nosotros en ese lugar. Definitivamente estoy muy cansada de este lugar. La seguridad es pesima y hace dos semanas un homeless estuvo durmiendo toda la noche en la sala de espera. Nunca usamos las areas comunes y el dia que lo hacemos esto sucede. Me parece que un abuso y falta de respeto con nosotros dado que pagamos por este servicio. read more

I have to say this is the worst experience I've ever had. I never wrote a negative review, but for this one, the 121 Tasman apartment, I really hope every can avoid it. First It's a pain to move out from there, for everyone who doesn't want to spend days to understand every single detail in every document you signed. (Otherwise you may be charged when you move out). We talked with the management about the renewal price on 10/12/2020, they said they won't lower the rent on 10/15/2020 so we decide not to renew. Then they charged us for 10 days more rent (until 11/15/2020) because they said we didn't notice them 30 days before the lease ends. It's true we forgot that, and it's written in the document also. But they are just not nice -- they counted the days when we are negotiating about the renewal and never noticed us about that. Second, no need to mention they charged us cleaning fee even we had move-out cleaner do the job. This review maybe too long, but I hope it helps. read more

We are staying here from last 15 months and the stay has been really pleasant and warm. It's one of the best and cosiest apartment around . This is a very new and well maintained property. The gym is adequate with right equipments and never crowded. The club house is fantastic with cool interiors. Some negatives- 1. The one star is taken since I feel the current management sometimes pissed me - like pasting a $ 1.15 due notice on my door when I was on a vacation even when I payed the rent on time . I expected a email first. 2. The common utilities like water, sewer and trash is little expensive than others in the area. 3. There was a break in into the bike room by breaking the glass. 4. One of The garage door was broken during holidays and management did not bother getting repaired for 4-5 days. 5. There is door which needs fob to get out from inside of the apartment instead of needing access from the parking area. If someone tailgates a car has access into the apartment with ease and its a security concern and management does not care. However finally these might not be total turn off to live in this place . I still am having a great time . read more

I might be leaving this apartment soon and I'm sad that the good times here are coming to an end. The staff is very nice, and it changed from a different property management company since I started living here and both have had their strengths. The group now is good, and our unit has been fantastic. I love the pool here and the lounge room. I think it was smart that they put a yoga room and video room, I wish I used these 2 things more. All my friends and family that come here love it here. I just have to -1 star for the price. It is a luxury building in an area that's super hot market so this place is competitively priced but my expectations for high rent are equally high. read more

I recently relocated and moved into 121 Tasman to be closer to my work. I'm extremely happy with how smoothly the application, leasing, and move in process was, even despite the current pandemic. Tracy, the property manager, was beyond helpful and professional throughout the entire process, and made me feel welcome and part of the community even before any commitments. Whenever I had a question over email or via phone call, it would be answered thoroughly the same day. When I wasn't being personally assisted by Tracy herself, her staff members were just as kind and helpful. Even the maintenance crew was very friendly, knowledgeable, and efficient. A service request to fix a shelf was completed within a few hours after the ticket was created. Even after all the paperwork and moving in, Tracy and her staff have been in constant contact, whether it be through frequent community updates, or through calls to check in. Overall, I'm very impressed with the professionalism and spirit of the entire staff. It felt like I was talking to old friends whenever I was in contact with Tracy and her staff. The complex itself is very nice, and I'm very satisfied with my unit. Having not seen it in person before signing the lease due to the pandemic, I was pleasantly surprised when I arrived, as it looked better than in the pictures. The same goes for the rest of the complex. The building is quiet, peaceful, and well kept. The package lockers and multiple layers of gate/door security throughout the building make it easy to feel safe. Unfortunately, the amenities are closed for the time being due to the pandemic, but they look pretty nice as well. I would definitely recommend choosing 121 Tasman if you're looking for something nice in the area. read more

I have lived here for over 6 months, initially it was very good, but after the management changed to Riverstone it has been bit of a nightmare. There is evident cost cutting (amenities), residents are not given priority for any matter, response is delayed. There is probably one lady in the office who does really care but the others don't and have a shameful attitude towards residents. Parking is a problem here as it is tandem parking. We requested for additional parking space (which comes at a price) but no response inspite of multiple requests. Neatness is an issue, we have seen staff clean the floor areas in matter of few minutes - ending up with a dirty floor/carpet. The shared water/energy bill is really high compared to neighboring verdant and other apts and the mgmt have no clue why! This apartment is soon going to be one of those which had a good start but is now going down the drain, I for one am not going to renew my lease even at a big discount! Previous management was friendly, quick service oriented and kept the common areas/amenities very neat. read more

Huge security concern, packages get stolen from a front door, break in into community storage room, leasing office staff say they are helpless, not a safe place to live. read more