When you have a choice always choose Peace Health., Community is not in it to take care of your…read moreloved one: that is all. My mom will be taken off their serices Today..

My husband received compassionate loving care from everyone on the staff from the moment he was…read moreadmitted to his going home to be with Jesus. They were an answer to prayer that he would be cared for by nurses and staff who loved him too.

My father hurt himself and was in a skilled nursing rehab. I asked several home health companies…read moreto come and evaluate him for extra care, but only one showed up. Home Instead! Everyone I've talked with at Home Instead has been pleasant and professional, and I believe their caretakers really helped him to recover. Recently, I needed help on a trip (for a funeral) and Home Instead was able to assist my father again. Their care worker was great. Highly recommend Home Instead!

We've had Home Instead helping with our 97 year old mother for years. They have great care givers,…read morereliable service and are always willing to help us work out and meet our changing needs--and our needs have changed in serious ways and abruptly during these years and Home Instead has provided options tailored to our needs professionally and promptly. Finally, our mom a private person was very hesitant to have anyone in her home to begin. Over years she has developed a trust and reliance on her care givers. The kindness and caring nature of the care givers from Home Instead shines through so they are now integral and welcome parts of her daily life.

This particular branch of Commforcare tarnishes the entire commforcare company name. The staff here…read morestruggles and often fails to operate with the bare minimum of professionalism. There is no one in the state of Washington employed in the HR department. Instead HR is supposed to be handled by the owners Daughter who lives in Massachusetts. Unfortunately, when I tried to submit a simple grievance about poor communication things immediately became far from professional. In two days time I received a seven paragraph barely related rant from Darcie's mother (no communication from the supposed head of HR mind you) and my hours were changed over night from 24 the next week to zero. When I insinuated that it seemed like my hours were cut in retaliation to my complaint (which isn't legal), they immediately added two of my shifts back, which only makes me more confident that this was done purposely. Darcie reached out but refused to meet with me herself via phone and asked me instead to meet with her Dad. Why wasn't HR handling this HR issue? Why was I being placed in an exceedingly uncomfortable position when I simply pointed out that management continuously provided employees with completely separate procedural instructions? At this point the head of HR had failed twice to solve an exceedingly simple issue, then she made no effort to arrange this meeting or the phone meeting I had requested. At this point the work environment had become at best uncomfortable and at worst actively hostile. Some of HRs most basic functions are to handle employee grievances, and to address communication issues. Unfortunately this company has no functional HR department, simply a figure head in a different state and time zone who can't be bothered to perform even the most basic functions such as following up with employee grievances and scheduling meetings. This paired with requests not to inform clients on our familiarity with their equipment was more than unsettling. On top of that I arrived twice to clients that had never been informed I was scheduled to arrive. In my time here, four separate clients and families complained about the poor communication from the office and the unpredictable and sometimes unreliable last minute schedules. I watched five members of the staff decide to leave this company in the less than six months I spent here, and I made at least six, as yet another testament to the blatant disfunction in the management here. As someone who was previously employed by this company, I urge you to take your business elsewhere. Attached is a text message asking NOT to inform the client that the caregiver is unfamiliar with the clients Hoyer lift; something I see as potentially very dangerous and as a shinning example of this companies shady ethical standards. I have a breadth of physical evidence to substantiate each claim I have made in this review, and only hope that it forces this company to hold themselves to a higher ethical standard in the future.

ComForcare has been the key anchor of my parents' transition from tottering independence to safe,…read morewell supported assisted living. Over most of the last two years we have retained a morning and evening caregiver to support hygiene and dressing/undressing and attendance at assisted living activities and meals. Our caregivers have been skilled and kind...a combination that is hard to find and retain over many months. In addition, Randy and Debi Kyle have been so helpful in offering perspective and advice as we dealt with increased frailty, dementia and family questions. They have made all the difference as we navigated the continually changing landscape of services and personal changes as my parents are aging. As our family life changes, we may well need their services again and it will be so good to know that their help is available.

Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!

I can't say enough about Manor Care. I was there for about a month and a half for physical therapy…read moreand treatment. Everyone on that staff was totally caring, they made your stay less stressful. All departments, set the example. The physical and occupational therapists provided the professionalism you need combined with fun and positive motivation. One gripe. There was one cna who did my 4am vitals. She would turn the desk lamp on but would not turn it off when she left. So I had a PT unscrew the bulb. Good on you guys. All of you

Call lights never answered. Asking for help at the front desk ignored (no eye contact, no verbal…read moreresponse). Disgusting food. Great PT, but otherwise, avoid like the plague.

The supervisors are great, they actually care about their caregivers! Best place I've worked in a…read morelong long time.

We have used Touchmark home PT and OT services for a short while for my mother; and in that time I…read morerealized what an important role a PT and OT can play in a person's life. Three therapists she worked with were so compassionate- they had concerns that were expressed to me, so I ended up taking her back into emergency (after three visits to her primary where nothing was happening) and finally got her the help she needed. I have the greatest thanks for the team at Touchmark and the valuable advice given to me. Thank you, Touchmark, for helping out when I felt we had nowhere to turn.

From the owner: We provide skilled medical care and non-medical assistance to help you recuperate and thrive in the…read morebest environment for improvement, your home. Non-medical in-home assistance includes personal care, companionship, housekeeping, laundry, medication reminders and in-home post- surgical assistance. Medicare certified skilled care includes in-home nursing, physical, speech and occupational therapy.

These people are great. We moved my wife's brother here from another nearby "assisted living"…read morefacility that wasn't really taking very good care of him, probably because they have a lot of turnover. Highgate is a smaller facility that is much more intimate. They have a bulletin board with about a dozen pictures of staff that have been there for at least 10 years. When we ate a meal in their dining room I noticed (1) their tables are widely spaced for walkers and (2) some of the administrative staff actually serve the tables. They are all very intimate with the residents. The food is great by the way. We were fortunate to tour just as they had an opening in assisted living. However, after 10 days they called us in for a conference. There had been an incident and they recognized that he was in an early stage of dementia. We were afraid they might say he "wasn't a good fit" for the place. We said that in the meeting and all three staffers immediately reacted for us to be assured, that this is what they are equipped to handle. They have people who are trained in dealing with dementia and have a program for helping keep the minds active which can otherwise lead to pent up frustration. We realize we were too close to see the subtle changes but when they explained how all the little signs added up, it really explained a lot. When something like this hits a family member you are in denial, you don't see it happening. We didn't. They started him in the program and shortly had an opening in memory care where they get the same great food. These people really care and evaluated his behavior. Another place just told us that he was "misbehaving". Highgate is much much better. We're very glad to have found them.

3 months at Highgate and my mom is thriving! The transition into Highgate was smooth and so many…read moreof the staff were welcoming and warm. Highgate has gone out of their way to give her opportunity to be included with anything and everything! She is actively living again! At 91, that speaks well of the atmosphere she is living in. Thank you, Highgate!