A Place To Call Home is warm, welcoming, and inviting. The home is beautiful. The staff is kind and…read morehighly trained. Residents are treated like family; loved and cared for with compassion. The individualized care and support is amazing. The homed cooked food is delicious. I highly recommend A Place To Call Home for your self or your loved one.

I have been a resident at Touchmark for over three years. When I first came the facility was…read moreoutstanding in all regards, and particularly the staff and the senior management demonstrated very strong commitment to their residents. I was one of the early residents of their villas, and they were initially a great improvement to the facility. I felt the facility fully deserved a five-star rating. However while the staff is still outstanding, the quality of services has degraded. It seems that they added over fifty villas to the facility but failed to increase the kitchen size, the transportation support, and likely some of the staffing needs to maintain the high standards of three years ago.

I have worked at Touchmark at Fairway Village for over 11 years now. That alone says a lot. I get…read moreto work in a warm and authentically friendly environment. Like attracts like and that is what has created the unique atmosphere here. One of the things we hear often is when you walk in the door, you feel the energy, people are out and about and saying hello as you pass by in the halls is just a normal part of our lives here. I genuinely feel supported in my career as I have grown significantly in my role and as a leader. I love connecting with new residents and listening for opportunities on how they can get involved in the community. I love the work I do and am proud to work where integrity is at the forefront of our daily lives. It is a great place to work and a great place for people to live.

My husband was at Vancouver specialties for 2 months following a brain surgery. We found the…read morenurses and CNAs and the Care Staff and management throughout the facility kind, caring and knowledgeable and many times they went over and above to help him with whatever we needed. The Therapy department was especially fabulous, Sean, Travis, Loren and Sara were fantastic in helping with recovery and keeping my husband engaged. Thank you so much!

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

I wrote a 5 star review earlier. I still have a great opinion about the level of care for my…read moremother-in-law who is in memory care. When first interviewing the place, we were told there is a doctor who comes every Monday. When we met the doctor, he was clear to us that he is a nurse who has a doctorate in nursing. He was honest. The Quarry continues to refer to him as a doctor and even a primary care doctor. A federal court case out of California clearly ruled that this is illegal because it is misleading. The Quarry should stop referring to this wonderful nurse as a "Doctor".

Privileges and resident services have deteriorated since The Quarry was acquired by Cogir in 2022…read more Turnover of hourly staff is high. The quality and variety of food have gone downhill in spite of sharply escalating monthly charges.

My mom didn't want to go to a nursing home, or anywhere away from home. In her home, she can do all…read moreher hobbies, eat all her favorite Filipino foods, prepared by her or us, plus she paid for it and wants to die there like my dad did. She knew, that she will get stronger and she will be back on her feet, as soon as she starts her radiation. With that said, I end up talking her into moving to Park Forest, one, because it's close from my home, I can easily walk there & visit her. I told her I will even do volunteer work, so I have an excuse for visiting her there often. She went for it! That's right, she was ready to be among women her own age! On the day she moved in, I was unpacking some of her necessities, when she rang up the nurse. She pressed the button, like 10x, but no nurse came to see her. I also found out, that SHE WILL HAVE to walk to the bathroom, without her walker, and that there is no guard rail on her bed. Meaning, they didn't care if she fell, or tripped, my mom is DYEING of cancer and there is NO WAY IN HELL was she walking alone in the bathroom, without an assistance! To me, that was a torture! I found out, the buzzer had a hole so the reason why the nurse didn't hear her. What if she tried the buzzer and I wasn't there, and she's having an emergency? Right away, I decided, this was NOT a place for her. The lady who was in the same room as mom (roommate) her first warning to us was: "good luck, getting help around here!" I didn't know @ that time, what she meant. But she was giving us a good warning. I feel sorry for relatives, leaving their 'love ones' in a place such as this! I got a confirmation from her doctor, and took mom home with me, that same evening. That was a good move, on my part, because I had the last 3 months with my mother, and took care of her and had a chance to be a 'mother' to her and her the 'daughter'.

Nestled behind the loveliness that is the Grotto and adjacent parkways…read more Evaluation for this place comes on the basis of volunteering and training. I was humbled to see some fabulous patient care for many of the residents at this modest facility, with day in and day out consistency. It resides in a quiet residential area off of the hustle-bustle of 82nd, yet close enough still to be a short walk for lunch/break options (7-11, and the Indian/curry hut right next door). Thanks Park Forest for the mentoring and partnership. Thanks so very much for all that you do for those residents who rely so dearly on you.

I love this care and their compassion for their work! They…read moretake great care of my family member and I feel comfortable knowing he is in a happy environment. They answer all questions and concerns! Highly recommend it!!

I highly recommended Family Care Services, they have been taking great care of my mother. All the…read morecaregivers are very friendly and well trained.

The staff at Assumption Village are among the most caring, compassionate people I have met. From…read morethe administrator to the kitchen staff, people care. It's evident the moment you walk in, and it's bright and welcoming. Where else can a medicaid recipient have their own studio apartment, not shared with anyone? I know of no other assisted living facility who offers that. It's one of the benefits of being mission driven and not for profit. Care and humanity can remain at the forefront rather than profit.

Where do I start. This facility needs a complete overhaul…read more The lack of communication is ridiculous. When you do finally speak with an employee they basically say it's the resident (family member) causing any or all issues that may arise. There is ZERO accountability on the facilities end. The finger is pointed at the resident for many different reasons, some may be concerning but then again, those go without being addressed as well. Favoritism runs high. Be careful your mother or father may be the nurse or the activities directors favorite today but tomorrow the communication may suddenly be cut off , leaving your loved one to wonder what they did wrong. Emails, phone calls, text messages go days sometimes weeks unanswered. In my case not at all from the resident services director when we were in the process of moving my mother. December 17th I left a message. To this day I have not received a return phone call. How is that acceptable. Don't bother calling the CEO. His assistant is his assistant. My phone call was not taken seriously and the return message was as if nothing had been talked about. So disappointing. They will defend whatever they see fit when it comes to staff. To me, anything that concerns me about my mother, I should be able to get a prompt answer and in my opinion the place that is in charge of her daily care, should show a little more compassion and empathy and urgency to have addressed those concerns.. You will not get that here. All of this comes from the top and is a domino effect as to how things are run. They follow their lead and it's obvious that the concern is just not there. Like I mentioned, Unless your loved one is favored and or well liked. Otherwise the care is subpar. If your loved one is difficult like mine, expect the blame for any issues to be shifted in that direction. Assumption does not and will not take responsibility for any mistakes or mishaps that may occur on their end. This is everywhere at Assumption. Somehow my 86 years old mother was able to hide and hoard medications. 2 bottles full of pills. I believe that shows serious lack of care and is potentially very dangerous. The corporate office ignored this subject as if I had made it up. NO follow up, no follow through on this subject at all. Ignored completely. Reception is rude, The website still has the mothers day greeting from 2020, why??? There are no activities going on. Communication is lacking greatly and we moved my mom out in December and were left with a very bad taste in our mouths. I could go on and on but I think you get the gist. I would not recommend Assumption village to anyone looking for a new home and needing to be cared for by someone else. Please take the time to do your research before signing a contract here. Moving a loved one into a facility is a very big decision that should not betaken lightly and needs to be researched, If you are looking for somewhere they will be treated well and you as a family member will feel in the loop as to what is going on, this is not the place for your mother or father. I hope this helps in your decision making!!

My daughter has been going here for the last few months for sensory processing issues…read more This place has helped her so much and we have noticed a huge improvement in her since we started. The staff and therapists are wonderful with her. She has no idea that she is getting valuable therapy because It's so fun.

My family's visit went very interesting to say the least. This was our second time visiting Sensory…read morekids, our first visit was nothing out of the ordinary. Yesterday I choose to walk out of my child's appointment because I could not bare to see her cry the entire session. My daughter has autism and often gets overwhelmed but Julia could not handle it. She became extremely overwhelmed; Walked away from my daughter numerous times, Raised her tone and voice at my child which is not acceptable. I decided to give her two stars because our first visit went alright with no big issues but yesterdays visit has made our family decide not to come back. There was many more things that went poorly but I personally do not believe in dragging her career through the dirt. Instead we will just never be returning to Dr.Julia