A property was rented with a property owner, with a good lease of 2 years, the property owner then…read moretransferred the management to this management company. The staff, Amanda Mack is very unprofessional, as she refused to fill out State of Texas SNAP paperwork, citing just send in the lease agreement. This person refused to fix HOT water leak in the bathroom which cause mold, until City of Bedford cited TOO much water is being used in this residence. She as a representive stated the tenant was"difficut" by her contractors without proof and refused all maintenance. the tenant was very far in her pregnancy and didn't fight back in fear of eviction as she had a toddler and a new baby on the way. She finally moved out in August of 2025 leaving the property better then originally moved in condition. Now this woman is demanding September rent and threatening to take it ouf from her $2000 deposit. Any help in fighting this woman is appreciated. Any Lawyers/attorneys out there where can get compensation for potential health complication recieved due to mole exposed during late term of pregnancy and emotional distress cause by this company. Please post response, maybe we can do this as a class action. i do believe this type of behavior/treatment is not exclusive to us.

Simply the BEST! My experience with this company has been…read morenothing short of exceptional. As a landlord, I truly understand the value of having a reliable, responsible team who treats your property as if it were their own--and this company does exactly that. They are quick to respond, always on time, extremely organized, and consistently a pleasure to work with. I honestly would have given them 10 stars if I could. Highly recommend!

I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

Purchasing an investment property through Marshall Reddick was the best decision I ever made. Not…read moreonly was the buying process really smooth (their website is awesome) but having them manage my property has made it super easy to be a landlord. Glenn Weaver is a great manager, and Monique Jelley is a very proactive maintenance manager. Things like lease renewals and annual inspections are handled ahead of time without me having to ask, and maintenance requests are conveniently done in the online portal. I would absolutely recommend the MR Dallas team for purchasing and managing your property.

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

Moved in back in August. The house was a clean and nice before moving in…read more They have been very responsive on any of my request that I've had.

From the owner: Steadfast Property Management is the affordable solution to managing real estate in North Texas…read more Family owned and operated with 35+ years of real estate expertise. We are 100% focused on quality residential and commercial property management to better serve our customers and clients. We specialize in rental industry-leading management services priced to fit any budget. We do the work for you! Give us a call and see why so many people are trusting us with their assets.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

I would recommend Rentals America to anyone in need of professional residential property management…read moreservices. Rachel and her team are very professional and having them manage my six investment properties in Dallas has finally given me needed peace of mind. Rachel heard me when I talked about my problems with tenets in the past damaging my homes and strictly screens all applicants and has set criteria that she follows to ensure we only rent to high quality tenants. If any problems arise during the tenancy, or with my property, Rachel has always quickly taken care of the issues, informing me of each step along the way to resolution. Her accounting is easy to understand and her owner draws are timely. Rachel team is very attuned to the local real estate market and has provided me with information from time to time to keep me informed of possible rent raises. I am lucky to have found Rachel and her team.

Zach is the definition of a professional. Everything from his communication to the cutting edge…read moretechnology he uses to ensure everything is smooth is top notch. I can't recommend his services more.

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

It's been over three years after Chris and Heidi are managing my duplex. I am very thankful and…read morefeel so peaceful for letting them to take care my duplex. I am very lucky to have them. The best thing is if you are the owener of the properties, you will be afraid of the tenants who is not taking care of your place and leave a lot of problems behind it. Chris and Heidi's company is different. They have a very strict legal check lists for the tenants who signs up before they move in. The tenants has to follow the rules. If they don't, they lose their deposit. If the tenant fails to pay for the rent, Chris will go after so I can keep deinking martinis at home. I still remembers my property was in big trouble. Flooded!!!! Chris and Heidi went at the 2 am in the morning to assist tenant's. I did not get a call until 10 am in the morning. They cleaned up what they think they need to do and I did not have to pay anything. I could not believe it!. I am very thankful for them to take care my properties and I want to promote to other properties owners how great to have them. We also have a lot of weather dramas in Texas for flood, deep freeze and torrential rains, but I must to tell you. Chris and Heidi are the best people who can take care and I do not worry about anything. Chris and Heidi cares about my wallet always. How to not spend money on repairing. Thank you so much. I am very thankful.

The Clear direction property is not just a property management. It is above beyond!!!!…read moreI cannot be the landlord without Chris from the Clear Direction Property. I bought a duplex last year. I hired a bad lemon handyman to do some major remodeling which I didn't need. As a turned out this handyman kept begging money and not finish remodeling after 2months pass by. It was not even close and I didn't know what to do with this handyman. I had to start paying my own for electricities other stuff I didn't know what to expect when there is a problem like this. Then I called clear direction property I thought they were just the property management who just manage to collect rent and find goof tenants. As it turned out after I had a powerful agreement with Chris, he started going to my property and evict the handyman who weren't working and it was just a nightmare over there I didn't know how to response with this handyman but Chris gave enough time for the handyman to do his job at the property and he couldn't. So he got kicked out of my property. It was not even close to finish and it was not rentable. Then Chris and Heidi spent 8 hours a day 7 days a week to get my place ready to rent. He has great vender crew who worked my duplex to fix where the handyman left out. I don't think no other property management will do this. The amazing thing was Chris wasn't charging me for his Valuable time to spend full time at my property before it was a rentable we're not talking she wasn't even finding tenants stage yet. After he posted my place on the ads, it was less than a month to get the two tenants in the difficult months like January and February. Even after I got the tenants, they take care of my place for everything. They check up on my place in regular basis, winter house check to make sure the water pipe does freeze. Chris is looking after for me to get good deals if I need to replace stuff. I'm a flight attendant I'm gone all the time because I have him taking care my duplex, so I'm in peaceful mind to go to work. Thank you for the above beyond service. Without the clear direction property I didn't survive.

I have used two other property management companies for my eight rental properties and they all…read morewere so-so at best. Contre is the first company to Really! do a great job in protecting my assets AND getting me good tenants. Very responsive and a joy to work with. I am very pleased.

From the owner: Our mission is to serve our customers by applying our extensive knowledge and experience while…read moreachieving and maintaining complete customer satisfaction. We offer our clients prompt, professional and friendly service every time. Our goal is to provide a full range of property management services with integrity and personal care.