I have lived in this Complex for 3 years. The Maintenance is understaffed so it takes them 1 month…read more- the least to take care any requests. They do the minimum not to go over budget on any repairs- when I moved in the carpet was not new, after 3 years of living here (carpet) it's not just dirty it's torn and dangerous for my kids. (11 months for them to repair!!!!) It took one of my kids to cut themselves before they saw it was a hazard. Do not come here! If I had the opportunity to break my lease I would but because we love the area, we are forced to hold on before we buy our own home.

Horrible place. Thankfully I just moved out but through my 12 months of stay I had to deal with an…read moreapartment that constantly reeked of cigarette smoke from the day I moved in. I brought this up to the leasing office attention many times but they didn't do a single thing about it. My bath tub wouldn't drain (so I couldn't shower) and it took the leasing office a month to send someone to fix it. There is literally one person who does all the maintenance so don't expect to have your problems be fixed in a timely manner. Also, the A/C in gym doesn't work. For the rent being charged, which certainly isn't cheap or affordable, I expect a lot more! Do NOT make these apartments your home. There are better places out there in similar price range.

Simply put, Kevin is the best property manager we have ever worked with. We've never worked with a…read moremore hardworking and honest PM. We contacted him a little over a year ago to manage our rental home in Richardson and we haven't had to worry about a thing since then. He is very knowledgeable and well-connected in the community, which made the leasing process very easy for us homeowners. He quickly found well qualified tenants for our house - his screening process is very thorough and, as a result, we never had to worry about our tenants not paying rent on time. He is also extremely efficient.. whenever there was a minor repair/maintenance needed, Kevin would be able to get a contractor to assess and fix the issue within days. Living in California, we needed a property manager that we can fully trust because we're not nearby to check on the house. Kevin is VERY responsive to communication, I'm actually not sure if he ever sleeps. When we had an issue with our water heater, Kevin was on vacation and he was texting us from Paris and London! So yes, he really goes above and beyond! I appreciate the effort that Kevin puts in to make sure we are kept up-to-date on everything going on with our house so we don't have to worry about it. Kevin is a fantastic advocate for homeowners and renters alike, and I HIGHLY recommend him for your property management needs.

I have been working with Kevin Tran and Linh Tran for 7 years. They manage a rental property for…read moreme in the Dallas Metroplex. They are exceptional! The service they provide is prompt, reliable, professional and really helpful. If there is any problem, they are quick to let me know and also quick to remedy the problem. I have gotten good advice from them to help me maximize my income while maintaining the value of my property. I have had 3 tenants and when a tenant left, they found another tenant quickly, so that I had very little time when I was not receiving rent. They are always very friendly and a pleasure to work with. I recommend them highly!

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

I've lived here for 4 years, outside of one incident involving non residents, we have had no…read moreissues. Only drawback is people sitting their trash out on the wrong days and people allowing their pets to poop/ run free; Otherwise it's a great complex and great location (all major highways for DFW). Maintenance is awesome and the ladies working the office are quite responsive.

Happy to be done here. Consistently misinformed by the staff to my detriment in the likes of…read morethousands of dollars in continued rent payments. I was fined for giving them my keys to early, when they called and told me to drop them off that day because they were expecting them. I was lied to about an unregistered aggressive dog running around the complex and eventually attacked by it. I was misled as to my ability to function my bbq so I would sign to start it all off. Not to mention the nonsense cards you need to operate the washing machines, gates never working and my a/c being out for over 3 weeks during summer's peak with animals left trapped in my apartment. Nice place ran by lies. 1/10 would never do again.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Very prompt and professional. Ty and Rivka are reliable. I…read moream having a pleasant experience with them.

Let me put this plainly: Betty and her team at Strong Tower are perfect at their jobs. We hired…read morethem to be the landlords at my mom's house when she had to move into assisted living. That was more than a year ago, and in that time, there hasn't been a single hiccup. She handles every issue instantly. She finds tenants right away. She has a great portfolio of vendors who can swoop in at a moment's notice if something breaks. She's communicative, kind, and a complete professional. Peace of mind is hard to put a dollar value on because it's worth so much. That's what Strong Tower will give you: peace of mind. And a deposit to your bank account every month.

Miss Betty and her team are beyond reproach! They are always very quick to respond to any service…read morerequests and when they do come to repair anything it is always quality work! I got in touch with her for a service request and they were there and repaired everything the very next day I couldn't ask for better management company!

I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless