Waited over an hour for a mani and pedicure that never happened on my birthday . They had me sit…read morein the water that turned cold and no one said anything . Super disappointed.

My husband and girls have been going here for a couple months and I finally got the chance to try…read moreit. I got a gel set for around 52 I think. It was very pretty and clean inside. I got a seat quickly. Vy did a great job. I had a picture of how I wanted them and she "nailed" it !

This was the best experience for a pedicure that I have had in Louisiana. I made an appointment for…read moremy husband and me to both get pedicures. This was his first pedicure. We got is right on time, and they did a fabulous job. We will definitely be back.

Deceptively listed: NOT Black owned. Please do not list your salon as Black owned when it is not.read more

I came in this morning for a pedicure and had a really disappointing experience. The younger girl…read moreat the front desk was extremely rude from the moment I walked in. I was seated in a chair and the water bowl was turned on, but then I was left sitting there for 40 minutes with my feet in freezing cold water. I tried multiple times to get her attention and was completely ignored while she sat on her phone. What made it more frustrating is that when I checked in, I specifically asked if they could get me in quickly because I was in a bit of a hurry. She said yes, but then did the exact opposite. I felt dismissed and honestly treated like I didn't matter as a customer. It was uncomfortable, unprofessional, and a huge waste of my time. I won't be returning.

I usually get powder dip; unfortunately 5 days passed and 5 nails broke. They don't even last a…read moreweek. You can see they're not even grown out yet. I called to inquire in getting them fixed and they immediately said they'd charge me $55 while arguing on the phone with one another. My nails look a mess after a week. Waste of time and money. Never going back

This nail salon is clean with many options. Tracy was very detailed and did a phenomenal job!!read more

Great! Mostly leaving this review so I can remember which salon I went to lol. But they had lots of…read morecolor choices and the nail techs did a great job and were very efficient!

I started treating myself to dip for my nails around 6 months ago…read more I chose this location because it is right outside of my neighborhood and the price was right. The very first visit was "ok" they did a fine job, but I didn't get the feeling they were eager to help me with understanding the different color bundles for different nail treatments, but ok, maybe it was an off day. There are several men providing the service and that is fine, but they didn't seem very friendly. I didn't get the feeling they liked their jobs very much. Good customer service means a great deal to me. I went a second time mostly out of convince, and this time the guy got aggravated with me because I wanted to look at the colors and he wasn't ready for me to. Again I am new at this. I muttered under my breath but loud enough to be heard, "This is probably the last time I'm coming to this place." He got a little nicer then, so I'm guessing he heard me. My third and last visit, I brought a friend who was getting her nails done for the first time. She expressed to me afterwards, that the staff seemed very cold. So we searched and found a new salon where the ladies and one brother are all family, super nice and engaging. We all talked (the staff and all the customers) we laughed and really enjoyed our salon experience. We will continue to drive past Highland Nail in the future to get to our new salon.

Hands down the worst customer service I have ever experienced at a nail salon…read more I came in as a walk-in for an SNS removal on my fingernails. I know that that service does not bring in big money for the business, but I still do not think that warrants me to be treated like I did not exist. When I arrived there were 3 people getting services. 1 person left shortly after my fingers were wrapped in foil. Then this is where things went downhill. I proceeded to wait 45 minutes for the gentleman to come back and remove the foil as he proceeded to walk around, chat and perform services on the original 2 customers and 1 additional customer that came in. I had to visibly lay back and make an auditory groan in order for the man to finally return and complete my service. Then, as he was removing the powder he stopped 5 times to text, place calls on his cellphone via speaker and non-speaker. I felt so dismissed. Then, when I told him that I didn't want my nails trimmed or filed, just SNS removed, he abruptly pointed for me to go to the sink to wash my hands. No verbal request. Absolutely terrible emotional experience.

I loved my experience here. I was greeted and seated in a pedicure chair right away. I got the…read morebasic pedicure. It came with hot rocks, hot towels, and cooling gel. I got a dip overlay of my nails as well and they turned out super cute. They're very fast and efficient and made me feel comfortable. I even got a $5 off card for my next visit! I will be back.

My favorite nail salon in town! I've been going here for 7 years, love my gel manicures and…read morepedicures! They are consistent in their work, I know my nails are going to look good every time I go.

I visited a few weeks after the location opened. They were very friendly and welcoming. I got a…read morebasic manicure with gel polish. The quality of work held up well.

This is the best nail salon. Julia & Jolie take such great care of their customers. I always leave…read moreextremely happy with the service they provided. They are both so kind and make you feel so welcome! I recommend this place to anyone looking for quality service.