Absolutely Useless Service - Save Your Time and Call Someone Else…read more I contacted Ramos/ASAP Towing for a lockout because I accidentally locked my keys in the trunk after getting home from work and tossing my duty belt in there. A pretty simple situation, right? Apparently not for them. They arrived on scene, looked at the car, and immediately said there was "nothing they could do" to open the trunk. No effort, no problem-solving, no actual service provided -- just showed up to tell me they couldn't help. Completely pointless. After wasting my time, I called 1st Class Towing instead. They arrived and had the trunk open within seconds. Seconds. I got my keys, got back into my vehicle, and moved on with my day. So clearly the issue wasn't the car -- it was the lack of skill, knowledge, or willingness from Ramos/ASAP Towing. If you want someone to actually solve your problem, don't call them. Save yourself the frustration and call a company that knows what they're doing the first time.

Kim K. Ramos is a great place in the community. Always have been so kind and excellent service…read more I've went to Ramos done through the years . I was given a loaner car once when I was really in need. I appreciate Ramos. I would recommend them to everyone.

I had them tow my plow truck. I called the dispatcher she asked for my credit card number before…read morethey towed. I gladly gave her the card. I only asked that she call me before the card was charged. the driver showed up about 45 minutes later I helped them load my plow truck I told him more to take it. I only asked him please call me before you charge my credit card. A week later I found out they charged me almost double what other towing companies had quoted me for the tow and they never called me to tell me what the charge was or that my vehicle got to the repair facility. I called the manager to complain and all he said was he would talk to the driver and the dispatcher. No offer to make it right not even an apology. There are too many other towing companies in Muskegon call somebody else don't use Stafford's

We were camping at pioneer park in Muskegon when my husband and 4 small kids were stranded at duck…read morelake state park at 9pm and I was at the campsite. Between little to no cell phone service they were able to tow our vehicle to their fix it place and had it fixed for us before we had to leave. The staff that I talked to was very friendly and polite. There wasn't much communications between my husband and I do to bad phone reception so things got a little mixed up. But they worked with us with no problems. I would recommend them always!

This is the second time we've needed to use a body shop for one of our vehicles and I must say…read moreworking with Steve Essings is spot on. It may take a bit for him to actually get to your vehicle but that's because his shop is in high demand! He is personable and knows his stuff. Both vehicles came out fantastic! We have been completely satisfied. Highly recommend!

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

Brought my Jeep in for a new thermostat and I was very happy with the price and speed/quality of…read morethe work. Fixed within hours of dropping it off.

Made an appointment for my truck for a wheel alignment at 8 AM Two weeks out. Dropped it off at 8…read moreAM. Called at 11:30 in the morning and was told there still were cars before mine. I needed to get to work in the middle of the afternoon so I went and picked up the car and will have the alignment done somewhere else. No service performed.

This guy Walley was the man. He was amazing. "Thank you" so, so much for a job well done. I am so…read moreso grateful for your services. You saved me from waiting another week before getting our vehicles exhausts issues taken care of. Your team of mechanics did an amazing job.

Got my car in and diagnosed quickly. They gave me some real exhaust options to meet my budget. I'd…read morecome here again. Fair and nice guys.

awesome experience would definitely recommend to friends it was very easy to transfer over…read moreeverything easy

Rude about vehicle history questions, I researched the VIN. Found out the car was originally for…read moresale at another dealer for 6k, they bought it wholesale and have it up for 6.8k, and wanted to quibble over a carfax on a car they have no history on but put up a pretty good markup. As someone that used to be in the auto sales industry, avoid these kinds of places.

This has been my family's go-to place for YEARS. They are great people, timely, and always honest…read moreabout the work that they do. I brought my car in for an oil change yesterday and they went above and beyond to make sure I was taken care of. They even helped explain a few reasons why my car might eventually need further maintenance. Great prices too!

Always do. Great job. I've been taking my Trailblazer there since I got it. Always help me if…read moresomething on the trailblazer needs something fixed and help with the oil changes, keep everything running, and make it last for a while