I called them after I was already waiting, for a different tow company, EAGLE TOWING , for over an…read morehour and a half, when originally told 45 minutes... One call to 1st class and Zach was here in 20, called before arriving to make sure we still needed help. Professional, respectful. Safe driver and an awesome guy thanks again man would refer to anyone

Stranded on the side of the road, one of the drivers for 1st class towing stopped to check on us…read more He called another tow truck, due to our problem and they arrived within 10 minutes. WOW, hooked to the car up and even drove us home so we could unload our groceries. Zach Chandler was our tow specialist and was very friendly and courteous. I would recommend 1st class towing to all. Thanks Zach.

Wow, What excellent service. Talk about going above and beyond. Dead battery could not be charged…read moredue to defecting battery connector. RR rigged said connection and car could start to get it to a garage without towing. Great value for me. He even needed more tools than he had but was happy to use mine. What skilled clinician. So friendly and nice. Prob, doesn't know it but he made my mothers day!

Charged me 190$ to show up at my house and plug 1 tire. Took the money then 1 1/2 hours later…read morecalled to say they refuse the service. Kept all of the money and NEVER showed up. I couldn't make up something this stupid. Unfortunately it really happened to me.

Very respectful of your vehicle. Friendly and great guys to work with. Arrived in a timely manner…read more From my accident they made sure my belongings that came out of the vehicle, was found and put back into my truck. Would definitely recommend! Thank you

Locked my keys in my Jeep while it was running!! Even though there was a huge snow storm the night…read morebefore, the towing company still got out to me in a timely fashion! Very appreciative of the work done to get into my vehicle, it was a tricky unlock but the price was the same as quoted! Very thankful to this company!!!

Absolutely Useless Service - Save Your Time and Call Someone Else…read more I contacted Ramos/ASAP Towing for a lockout because I accidentally locked my keys in the trunk after getting home from work and tossing my duty belt in there. A pretty simple situation, right? Apparently not for them. They arrived on scene, looked at the car, and immediately said there was "nothing they could do" to open the trunk. No effort, no problem-solving, no actual service provided -- just showed up to tell me they couldn't help. Completely pointless. After wasting my time, I called 1st Class Towing instead. They arrived and had the trunk open within seconds. Seconds. I got my keys, got back into my vehicle, and moved on with my day. So clearly the issue wasn't the car -- it was the lack of skill, knowledge, or willingness from Ramos/ASAP Towing. If you want someone to actually solve your problem, don't call them. Save yourself the frustration and call a company that knows what they're doing the first time.

Kim K. Ramos is a great place in the community. Always have been so kind and excellent service…read more I've went to Ramos done through the years . I was given a loaner car once when I was really in need. I appreciate Ramos. I would recommend them to everyone.

Fast service I believe the money we paid was well worth the tow. No complaints here! Driver was…read morefast and efficient as well.

Highly recommend this company, especially if you are a GVSU student!! They are open 24/7 and were…read moresuper helpful!! They have a student discount and it's relatively inexpensive in comparison to all others in the area!! I had excellent service and was given helpful tips on what to do next!! 1 star ratings are from mad students who got their cars towed for too many absolute boots!! Overall, I had a great experience and would recommend this company to anyone in the area

Absolutely recommend Krohn's Auto Service for any kind of vehicular mechanical issues. Friendly…read moreservice, prompt attention, complete solutions to all mechanical issues, HONEST and accurate diagnostics, and very fair pricing. Krohn's Auto Service provides the absolute Best Value for any of your mechanical needs. HIGHLY RECOMMENDED!

Scheduled for a few days out but very efficient and kept me informed and explained the what and why…read moreof the repair.

5-Stars! Experienced, Honest, & Integrity:…read moreI met Josh at the Kaz Transmission Allendale location just recently. I had heard some noises coming from our the Rear Final Drive Assembly on my 2019 Nissan Rogue. Josh later took the vehicle for a spin, hoisted it, checked a few things, and reached out to me about his findings. He presented me with some facts about the symptom and its remedy. He also explained to me the likelihood of other potential, very expensive drive line failures that could be imminent. He could have persuaded me to make a repair to the Rear Drive Final Assembly and taken my money. Instead, he dealt honestly, giving me the opportunity to make a wise decision based on his experienced perspective. The potential future investments involved were sobering. He did not attempt to persuade me in any way (for or against repair), just honestly told me what was happening, what was historically likely to happen next, and the costs for both. This I see as integrity. Wow, what refreshing experience. I so appreciate the integrity of the Kaz team. They have won a customer! I highly, highly recommend going to see them. FYI, Josh didn't ask me to write this. It wasn't written by Ai. I wasn't paid for this review. I am just grateful for Josh and the Kaz team. I simply felt that others should be aware and that, as Proverbs 3:27 says, "Do not withhold good from those to whom it is due, when it is in your power to act." Sincerely, Peter T, Blendon Township MI Mar 18, 2026

From the owner: Transmission builds, service, and repair with an Industry Leading 5 Year Warranty. Complete…read moreDriveline Service for differentials, transfer cases, PTUs, wheel bearings, axles, steering, and suspension. We are family owned and operated since 2010 with a generation of experience in our field, and honored each time a customer puts their trust in that family name.

Found a car on the website, called for a test drive, justin immediately starts texting me offering…read moreto provide any information orhelp that he can. I ened up going in for a test drive expecting him to hop in the car with us to explain away any lights that might've come on. Instead, he handed us the keys and let us take the vehicle alone for 30 minutes. I got a feel for the vehicle, checked under the hood, and the only problem i noticed was a broken hood latch. I mentioned it as soon as we got back and he said theyd fix it when we cane 2 days later to finish the purchase. He was incredibly helpful and friendly the whole process, very open about anything he was aware was wrong, and helped us to get the best rate on the vehicle we could. The latch got fixed before we even finished signing papers, and haven't had any problems since. I dont know about the others, but justin seemed like a genuine standup guy and we greatly appreciated his help.

I purchased a vehicle from Lakeside for $16K+. I believe they hid the failure of the Side…read moreDetection System (SDS) at the time of sale ($1400+ to fix). It is my belief, that Lakeside knowingly concealed this defect by keeping the vehicle running during the test drive and at pickup. The SDS warning can be temporarily disabled with a button. Within 5-10 minutes of leaving Lakeside, multiple warning messages appeared (Low Tire, Air Bag, Side Detection System, etc.). I immediately returned and informed Lakeside that the vehicle did not feel safe to drive. GM documentation confirms that these simultaneous error messages and inability to start the car are consistent with SDS electrical failure. Once taken home, the vehicle would only start intermittently and produced numerous electrical errors. Despite repeated requests for assistance over several months, Lakeside has failed to repair or resolve this issue. The SDS defect existed at the time of sale, was not disclosed, and rendered the vehicle unreliable and unsafe. They will not fix it or reimburse me.

Experienced a flat on boat trailer on way to lake for boating. Tim sent out the nicest…read moreprofessional right away and had us back on the way to enjoy our day of boating! Thank you K & R!

My wife, daughter and I were driving from NWI heading to Charlevoix, MI this morning and broke down…read moreon the side of US 196 near Zeeland. We googled towing services in the area and K&R popped up. A quick phone call later and a truck was on the way. In about 15 minutes or so Shay showed up with a flatbed and got us loaded up and we were on our way to the dealership in Grand Rapids. He dropped it at the service department and it wasn't long before we were back on the road! Shay is a true professional and has a great personality. He went above and beyond what he needed to and made us feel safe and comfortable. Kudos Shay!!!!