Enjoyed Jasmin helping me! Very knowledgeable and great at assisting my needs! If you need help…read morewith a loan see Jasmin

Friendly staff They work with you, been there couple times…read more They even give you a free turkey during thanksgiving.

Staff was amazing and helped me maneuver my accounts without the usual stress of doing it online…read more.. I definitely recommend this BANK OF AMERICA and the convenience of time -- and knowledge...

I had a stellar customer experience at this branch during lunch time today:…read moreKaarina, Andre and the senior lady at the reception were customer-oriented. I only waited five minutes seated in a plush sofa prior to talk to Kaarina and Andre. Kaarina gave a pertinent piece of advice based on my financial situation. There was an ATM on-site. It was easy to park on their private parking lot.

Heather was the best agent she was so kind and patient she took care of my needs quickly she got me…read morethe best discount possible thank you Heather you are the best

I was excited to see a bank that i bank with. The main office is in Cincinnati, Ohio and to see it…read morein Augusta, makes me happy to see that it is expanding. This banking center is very nice and has a friendly staff.

I came here to cash two checks my doctor's office sent me because I overpaid with my co-pay. I was…read moreworried that I wouldn't be able to cash them because I didn't have an account, but I was able to do so with just my ID and a smile!!!! The teller was very friendly and accommodating. This bank looks like a throwback in time. It looks like a movie set from a movie in the past. But the building does have personality. There was coffee and lollipops available to all customers that came in. I have been thinking about opening a new savings account and I think this might be the place I want to do so. I know they could help me save more of my coins!!!

I created an appointment earlier in the day. I didn't know if they took walk in's or not. When I…read moregot there, the drive up teller line was long. There was a police officer directing the traffic. When I got to the door, there was a young lady there to assist me. My name was on her list, but after taking to her, I didn't need to set an appointment. I walked up to the counter, made my transaction, and walked right out. Took less than 10 minutes and the vehicle traffic had hardly moved. Tip: park and walk in

Standard bank. Nothing amazing but I've always had professional and friendly service here. They…read morehave never giving me a pony. Always advertise that pony but never offered me one. I had some suspicious fraud issues and had to switch out debit cards a few times. The banker was super helpful with that. I like the envelope-less ATM and I like that they are all over Augusta so convenient. They also have dune Saturday hours which is nice because I work Mon-Fri, sometimes late.

I was in desperate need of a tax professional's help. I've moved quite a bit as a military spouse…read moreand worked in each state. New tax laws confused me and I had a tax mess on my hands. Ms. Nancy Paradise at H&R Block was thorough in reviewing my taxes for years 2018-2022. Not only did she clean up the mess I made by completing amendments to federal and state taxes, she gave me a lot of great information and clarity for the future. I'm bet grateful and happy with the tax services I received at H&R Block.

Great rates and excellent service…read more People have always been polite and greet me with a smile. I do not know if they only take military and government workers along with their families. I was able to pay loans off early with no penalties.