I promise you're better off coming out of pocket to go to a different company then going to them…read morethrough your home warranty company. THE ABSOLUTE WORST COMMUNICATION SKILLS POSSIBLE. AND THEIR WORK IS BELOW CRAPPY! Period!!!!! God please just take my word for it. Please save yourself the hassle. I cannot stress this enough. I wish I had the patience to write a specific review. Just read this as if it was a sign from God himself STAY AWAY! NEVER CALLS BACK multiple times NEVER SHOWS UP AT ALL multiple times

This company was chosen by my home warranty company to service my AC unit. They came out on a…read moreThursday the tech diagnosed the problem, and informed me that the office would gain approval for the repair and that HOPEFULLY they could repair my unit on Friday. Friday went by no-one contacted me. On Monday morning at around 9am I contacted them and was told they would check the status and call me back. At 3:30 pm I called AGAIN as no-one had returned my call as promised. I spoke with the owner (who called me rude by the way). But at this point after waking up in a pool of sweat for nearly a week every night with no end in sight I was VERY FRUSTRATED. She stated another tech would come that night and look at the unit to double check and ensure the first tech diagnosed it correctly. I informed her I would not be at home, and she stated that was fine he did not need me to be there. She ASSURED me that she would call and email me that night and let me know the diagnosis. No contact Monday, or Tuesday. At around 1PM on WEDNESDAY I got the following email.... Hi there Mrs. Booher- we are trying to touch base with you all to come back out to take a look at your unit, as when our tech did come out on Monday night, nobody was home and the unit wasn't running. If you would like us to come back out and look at your unit, please give us a call back at 706-796-2688. Thank you so much. It took her two days to relay that to me!!! So it has been nearly a week since the first visit. And my unit is still not repaired I can not attest to the quality of their work but their communication leave a lot to be desired. I am going to contact my home warranty company and see how they want to proceed. I will update my review if this company does any work to my unit.

Shane and Josh did the install of a new AC unit/ Heat Pump at our house…read more They were professional, courteous and a pleasure to work with. They went above and beyond beyond by removing some old AC parts left by the previous owners. Atlas is a great company to work with as their customer service is prompt and available to schedule service when we need it! Even in the middle of a GA summer! Their pricing is reasonable so you don't need to waste your time shopping vendors.

Atlas Heating and Air installed our new ac unit about a week ago. The experience was a positive…read moreone. Corey came out and looked at our old unit and then went over the options to replace it. The day of the install Nick and his crew came and got everything done by early afternoon. Everyone was professional and extremely helpful making the process so smooth! Also, the crew cleaned up after themselves, which was really appreciated. I would definitely recommend Atlas Heating and Air.

SCAM!!!! SCAM!!!! SCAM!!!! DO NOT USE BEST CHOICE HEATING…read moreAND AIR! AHS sent Ben to fix my AC 7/15/20. He did, he told me I'd need a new compressor. He called two days later to tell me he worked it out with AHS to get a new unit. I paid $663.00 for a new unit July 18th. I've called been on his cell 706-840-7672 and work 706-833-8407 countless times! AHS has also called and left emails they are unable to reach him. BEN IS A CON!!!!!!!!!!!!

I have AHS warranty service. Our air conditioner quit working 6/12/2020. AHS sent Best Choice on…read more6/17 for repairs. The tech, Ben, said it had leaked Freon, and I'd have to pay almost $300 for a leak sealant and Freon. I did that, it only lasted 2 days. So, I called AHS back, they said BC said it was not repairable and would be replaced. BC received the replacement unit a week later from AHS. I haven't heard from them since. I've left countless messages, and texts on the office phone and the cell phone no. that Ben gave me. I have been in touch with AHS as well. Ben has blocked me from being able to call the office no. It is now mid July, and we STILL have no AC!!! Hoping AHS will send a different co. next week. Don't allow this rip off co. to touch your HVAC!!! This has been a nightmare!!!

Our air conditioning stopped working during one of the hottest weeks of the year. Efficient Heating…read moreand Air Conditioning responded quickly to our cooling emergency. They were very knowledgeable with our replacement needs. Friendly professional service technicians and helpful throughout the whole process of replacing our evaporator coils and the outside condensing unit. We are grateful for Efficient Heating and Air.

After another company made four trips and failed to repair my HVAC, I call Efficient. They quickly…read morefound the problem and had it repaired. Excellent service.

Busby's doesn't Disappoint…read more I've reviewed this business before. The last review was "5 Star". We have been with Busby's for 30 years. They stand behind their people and their products. They conduct business in a timely manor with professionalism. Recently we had trouble with our system from Helene. We are club members so we were seen fairly quickly. We met Kyle Conrad. What an excellent service provider for Busby's Heating and Air. Kyle is friendly and knowledgeable; he works efficiently and is very thorough. We will request him for any future concerns. Thank you Busby's for always coming through when times get tough. Lee and Burt Whitaker

I want to start with the technician who came out was very nice. However, that's the only good part…read moreof our experience. We were given an appointment with the time frame of 11am-6pm. At around 5pm we received a call asking to change our appointment, so I spent my day off waiting the entire day at home waiting for someone to show up. We had to change our appointment. When they came to our appointment, a few days later, we were quoted $450 to unclog our drain and tried to sell a few things to us that were not necessary. We ended up unclogging the drain for free by ourselves (seems to be a very common problem with a very simple fix if you have a shop vac). The prices of this company seem to be very extreme and not worth the money. Very disappointed. Will be using a smaller company in the future when having problems with our HVAC.

We have had a service contract with Solutions Heating & Air for regular maintenance for some time,…read moreso when our HVAC system gave out, we had them replace both units. While you are never excited at the thought of making a purchase like this, Thomas was absolutely wonderful to work with. He's an excellent communicator, he explained things clearly and in detail. He's professional and his entire team is just the same. We definitely would use them again and highly recommend this company. Plus, it's always good to support a growing local business! John & Karen

This company has ignored me, they seem like they don't know how to install a brand new HVAC unit…read more My condo has been flooded by the water dripping from the handler in the ceiling. They came for 5 minutes, checked it out and nothing was fixed and I was sent an invoice that same day for $115. I shouldn't have to pay for their mistakes. Horrible experience with them.

Buddy came out and removed and installed a new AC unit for the upstairs. I was impressed by how…read morehard he worked all day in the attic and outside during the heavy rain. He was very professional. He stayed late and completed the job. If I ever have any issues I will definitely call ARS. Thanks Buddy for all the hard work. Thanks ARS/Rescue Rooter Columbia. Jason came out today and installed my second unit downstairs. ARS is lucky to have dedicated workers like this. Jason got here this morning and worked hard all day to install this unit. He took his time to explain the new nest thermostat and help set it up as well. Thanks for the professional installation as well as the hard work. I would definitely recommend ARS/Rescue Rooter Columbia.

We had a new unit and duct work installed in Jan of 2026. We asked if (2) units would be necessary…read moreto cool our house properly. We were assured that they could install (1) unit with new duct work that would satisfy our concern. Now that summer is here in GA with 95 degree days, our house AC is worse than the previous system. We have a new unit that is cycling on/off constantly and needs to be run at a low temp in order to cool the other end of the house. The poor circulating portion of the house is roughly 6 -7 degrees hotter with a high humidity level. We had their service techs come out (4 times) and they state the ducting needs to be corrected in order to fix the problem. They've told us each time that it is documented and we should expect a call from their manager that day or by Monday. We have never heard from their manager to schedule a time for the duct to be corrected. I've called their useless call center 10 times / hung up on 2 of those times. Called Home Depot twice still with no results. This is now going on for over a month. Their lack of customer service is awful and is costing me extra money on a daily basis. If you want a HVAC provider who has terrible customer service, won't honor their guarantees, won't call you back, cost you additional money, and provide you with extra grief then ARS is right for you. I will follow up this review with updates until I'm a satisfied customer. Dennis B

I used all American heating and air five years ago and was very satisfied with their service.read more

I tried to install a thermostat on my own and did a really bad job at it. I woke up freezing cold…read morethat morning! All American Heating & Air came out immediately after I called them. The technician Jared made me feel at ease about the situation. I could immediately tell that he was a young man of integrity, morales and value. He also did a extensive evaluation of my heating and air system. He also took the time out to get my Wi-Fi and app to properly work together . In the days we live in now it's really hard to find young people who will go step by step with a middle age man about technology. Now with this said All American Heating & Air has my business all because of Jared Joyner went above and beyond to see that I was taken care of. Sincerely, Kevin M.Rowe

I love this place…read more Whenever I've called over the last few years, I'm remembered - not something you see much around here; even if it has been a year between calls. :) Debra has done the most incredible job lining my policy needs up. No fail. Usually the same day. Just a super insurance agency. Thank you!

From the owner: The Austin Taylor Insurance Agency proudly serves the CSRA and all of Georgia and South Carolina…read morefor all of your insurance needs! With four convenient locations and 30 plus years of combined insurance experience, our staff has the knowledge and desire to provide you with the proper coverage to meet the needs of you, your family, and your business. Call us today to find out what a difference we can make in your coverage and payments!

No insurance is affordable unfortunately. Everywhere. Not just this place! Most of us are…read morestruggling.

From the owner: Our experienced and skilled staff will gladly supply you with information about our insurance to…read moreguarantee that you find the fit for you. Once you purchase insurance with us, you are instantly covered. Visit any of our 13 locations for friendly service. Whether you need homeowners' insurance or auto insurance, call Affordable Insurance Agency, Inc. We have the best packages with the most reasonable prices. We are a locally-owned and operated company that has provided quality insurance products for over 50 years!