We are full-time RV'ers and need our camper to be in 100% working order. Our air conditioning was…read morenot working and slideout was failing. 3T's is listed on the air conditioner's manufacturer's website as an approved service center. We called and spoke with Sherrie. 3T's was able to get us right in and diagnose the problems. The AC problem was solved within two hours. The high temperature of the day was 105°F. It has been a pleasure working with Rick and his team. If you're having RV issues and are in the area, this is the place to go!

I needed a water pump strainer filter. I called and spoke with Sherry who discussed with Rick who…read morefound one in his shop. Sherry promptly returned my call with the news they had one available and it would be free. Greatly appreciated their quick response. I would definitely return to this shop if I needed any RV repairs. They are conveniently located close to Lake Havasu State Park.

We found ourselves stranded after 3 months on the road. I started calling to get help and Byrd's…read moreshowed up! By then, we had received help from another company. Dustin didn't sweat it, said we were in fantastic hands and glad we found help. Just wanted to say how refreshing it was that they all respect each other and no animosity. It was also a relief because we didn't know if we had chosen the right"right" guy but Dustin reassured us. PS-he was right! lol. Thank you Byrd's for having a great employee like Dustin!!

If you value your time and honest upfront business practices then skip these guys. Or if you have…read moreslide out issues skip them as well because they are afraid to tackle a slide out issue, all of them. It took them 3 weeks to call me back and set a repair date then THEY FAILED TO SHOW UP TO THE DATE AND TIME THEY SET WITH ME. Even after I called them the afternoon on day they were supposed to show up their boss lied to me telling me they are going to show up well THEY STILL DIDN'T SHOW UP. If you like other people/businesses wasting your time then go with these guys, if not then find someone else. These guys aren't organized or very professional and the boss will lie straight to your face. I called a different repair business in the area and they were prompt on time and honest and confident in their repairs.

Good stock of parts and accessories. I was glad to find a…read morecouple items I was looking for.

John Soto was very helpful with my RV repair. He answers all my questions and really knows the…read morebusiness. I'm a new RV'er and Ive called him with questions and he's more than happy to answer. I'm taking my RV to this business.

I am a new rv owner. My show seemed to have a week in the hose. He came in checked it out and…read moreexplained that what was happening is normal. I thanked him and offered to pay but he refused saying that he didn't do anything so I didn't owe anything. Professional and kind. Thank you.

Straight shooter that knows his stuff. If you have an RV of any kind or have wiring issues elated…read moreto the RV, James knows his stuff, he will diagnose and resolve the issue quickly and efficiently. Very good businessman. I trust him!

Pro Tech RV exceeded all our expectations! We brought our fifth wheel for a solar package…read moreinstallation and everything from the high quality battery equipment, easy to use app and smart screen software, to the pristine application of the solar panels on the roof was done with such an impressive level of professionalism. They also installed our star link system too, which was very convenient. Being green to owning a fifth wheel, we had a lot of questions, and Josh did a fantastic job walking us through everything and sharing his technical knowledge and advice. He was truly such a helpful and pleasant person to speak with. His team even fixed some prior exterior damage we incurred to our fifth wheel at no extra charge! It was overall just an above and beyond experience and we highly recommend this company. We left feeling really glad that we chose Pro Tech RV! Thank you Josh and team!!! Pro Tech RV exceeded all our expectations! We brought our fifth wheel for a solar package installation and everything from the high quality battery equipment, easy to use app and smart screen software, to the pristine application of the solar panels on the roof was done with such an impressive level of professionalism. They also installed our star link system too, which was very convenient. Being green to owning a fifth wheel, we had a lot of questions, and Josh did a fantastic job walking us through everything and sharing his technical knowledge and advice. He was truly such a helpful and pleasant person to speak with. His team even fixed some prior exterior damage we incurred to our fifth wheel at no extra charge! It was overall just an above and beyond experience and we highly recommend this company. We left feeling really glad that we chose Pro Tech RV! Thank you Josh and team!!!

They did an amazing job on the front and rear of our RV. I drove into a ditch during a bad…read morerainstorm and took out a sign or two. Now it looks better than when we bought it. They were very prompt and courteous.

Sara scheduled an appointment a month out for my RV to get a computer (ICM) upgrade as per the…read moremanufacturer. I called to see if I needed to do anything a week before the appointment and the other lady that works the office said I didn't have an appointment scheduled. She said that I must have called the shop in Kingman. On my calendar I wrote down Sara's name and I explained that to her. She offered no alternative to rectifying the situation other than an appointment six weeks out! Very poor customer service and an attitude for a problem that Sara caused. I did follow up to see if I called the wrong office and the gentleman there said Sara works in Havasu and he had no record of scheduling an appointment at his shop. Stay away from Joe's Auto RV & T Truck Repair in Lake Havasu!!! I would rate it a zero if possible!

Joe's has helped us with an air bag suspension issue on our diesel pusher RV in the past, so when…read moreit came time for a full preventative maintenance service we called them again, and they really came through for us. Not only did they flush and change all the fluids and filters as well as lube and safety check the whole thing, they fixed a couple more suspension issues they found... all within just a couple days. Their customer service is exemplary, they're very easy to work with. their work is dependable and their rates aren't as high as I would expect them to be for this level of satisfaction. Above all that, I TRUST them. Joe's is MY shop. I won't take our rig anywhere else.

I was there over the weekend with some friends to look at some Trailers. people were rude. Didn't…read moreask us if we need help. I definitely wouldn't tell no one about this place.

Service 3 star Sales 5 star…read moreOverall 4 star I purchase a 2004 leisure sprinter van - free spirit. This vehical has 90k and in clean condition. The price of this class b van was 10k more than I wanted to spend but the mileage and condition made it tempting. I told the sales woman Colby that I liked it but that I didn't think they could get into my payment goal of under $300. She was able to with two trades and 3k down. I was super excited and ready to go. The sales process was pretty painless. After I signed the deal and was looking at it with the finance guy, I see they got the full asking price. I felt a bit stupid for missing that and was squirming and uncomfortable that I missed that because I was focused on payments. When I expressed that to Colby she recommend I talk to the sales manager Bill. He was also very accommodating and wanted me to feel good so he threw in extra services, valued at approximately 3k my cost. Mind you this is after I signed. He didn't have to but he did. I appreciated that very much. Since this van was only covered by a 30 day warranty. I decided I shouldn't leave to OR for the summer until I checked it all out. On our way out of Lake Havasu the oil pressure light kept coming on and off. I was conserned to take it to the Grand Canyon with that issue. I Called the service department and was told to check the oil. I did and was unable to detirmin where the full mark was. They asked me to drive back 20 miles to have them look. 3 hours later they told me they over filled it but not by much. They didn't think it would matter, so the mechanic knew it was a little over full. Ok mistakes happen. I return from my road trip and go to pull out of my driveway and black oil everywhere. Take it to Kam (service manager) telling him I have a serious oil leak but it's only a quart low. Bring it in and I'm told it's transmission fluid. I'm like but that's suppose to be red. I'm told they didn't get all the old oil out and that I will need to do another trasmission service in 30-40k. Nope this is not right but I didn't fight them. I just let it go. I just want the leak to stop. They say the new plug didn't come with O-Rings. They made an effort to address the issue that day which was great. I appreciated that. I waited until it was "fixed". Drove it all that day, parked it. Next day Transmission is leaking BAD. I return of a Friday arounf 10 am, the tech is gone for the day due to a family emergency. The service manager tells me to take the van for the weekend, I'm conserned with such a leak it could damaged the transmission. He said no it wouldnt be enough leak to hurt it. Not sure about it but have no other vehicles since I gave them both my vehicles. Monday comes I bring the van at 9am. This time I'm telling Kam, the alignments not right, and the leak issues. I need this taken care of. He agrees and takes care of the alignment but apparently that took the entire day and the leak wasn't fix, Kam calls and says he needs the van for one more day, and that the mechanic will repair it at 7:30 when he get in. I agree. The entire day I resist the desire to call. I wait. 15 min before closing I call. No one is there. Now I'm upset. The next morning at 8:30 I get a call from somebody (not Kam) telling me the van is ready. He offers to deliver it. I declined because I need to get reassurance from Kam the service manager that he will warntee his work beyon the 30 days. He did not come out to meet me after I walked down there. Overall the score should be a 3 star because the service mistakes cost me a lot of time and project delays. However they did try and make it right and the sales process was super smooth I will give a 4. Buyer beware, but not a bad dealership. The people are working hard, kind and are trying hard. Just not sure they have a handle on the service end of things. It's the hardest part and I would hate it, but things have to be done right and you have to trust the mechanic and service department. I'm not there yet, but am hopeful the 3rd time is the charm. I asked for a document of what they fixed, and that I want a 6 month warranty on thier work. Colby said she would keep on Kam to get that to me. Let's see what happens. I hope it won't take me rolling in one more time to get this document.

They did a great job servicing my Class A motorhome…read more I didn't have to wait weeks to get an appointment and they completed the job in one day.

Jeremy made some repairs on my RV, and he did a great job! And very competitively priced. I highly…read morerecommend Done Right.